Smartstyle

★☆☆☆☆

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Walgreens

6202 W Jefferson Blvd Fort Wayne, IN

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Sally Beauty

122 E Pettit Ave 3 Fort Wayne, IN

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I have limited amount of time to run erands, so when I expect a business to be open it is very frustrating to find them closed.

This hair salon is the one that is in the front of the WalMart store. I needed to get some items at Wal Mart and was going to get my hair cut before I needed to pickup my son.

I arrived at WalMart about 10 minutes before the salon was to open so I went in to do my quick shopping. I only needed 3 things. I checked out and went back to the salon and they were not yet open. I looked at my watch and it was now 10 minutes past opening time.

The greeter at walmart said that they NEVER open on time and it could be another hour before anyone came in. I went to the walmart service desk and they told me that since it was an independent business there wasn't anything that they could do. I got the phone number for the salon and tried to call from my cell phone, hoping that someone might be in the back. No answer.

I went to another place to get my hair cut and WON'T go back there again. I did call them during the day and asked to speak to the manager. She didn't really care that I was upset. Not good customer service at all !

1
★☆☆☆☆

I have limited amount of time to run erands, so when I expect a business to be open it is very frustrating to find them closed.

This hair salon is the one that is in the front of the WalMart store. I needed to get some items at Wal Mart and was going to get my hair cut before I needed to pickup my son.

I arrived at WalMart about 10 minutes before the salon was to open so I went in to do my quick shopping. I only needed 3 things. I checked out and went back to the salon and they were not yet open. I looked at my watch and it was now 10 minutes past opening time.

The greeter at walmart said that they NEVER open on time and it could be another hour before anyone came in. I went to the walmart service desk and they told me that since it was an independent business there wasn't anything that they could do. I got the phone number for the salon and tried to call from my cell phone, hoping that someone might be in the back. No answer.

I went to another place to get my hair cut and WON'T go back there again. I did call them during the day and asked to speak to the manager. She didn't really care that I was upset. Not good customer service at all !

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