Caring Hearts Veterinary Clnc

In response to Jill A. and Mary T. We have been to a variety of vets and have never been treated better than at Caring Hearts. We board our dogs there and they even let us pick them up on Sunday when they were not open by meeting us there. The front counter staff is excellent and always courteous even when busy. I have been a customer service manager for years and i didn't notice anything to complain about while at the clinic or on the phone with the staff. I think Jill A. had a communication problem and probably was frustrated. I'm confused from just reading her comment and then it showing a five star rating and she never made it into the clinic? I don't think we are getting the whole story here.

Posted 09/04/09 | Report Abuse

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I am responding to Jill A--- I noticed that you said you didn't actually see Dr. Frazier and it's my feeling that if you had, you would feel differently about your experience. She is a wonderful vet. As for your experience with the receptionist, I really can't imagine why you might think they are rude. They are busy, but I have always been able to get an appt in a timely fashion. Being busy and having so many clients is another indication that they do a great job. I must say that I have only had good experiences working with the staff. I will be taking my animals to Caring Hearts and recommend them to anyone who wants a vet that cares!

Posted 07/16/09 | Report Abuse

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My husband and I take our cats to Caring Hearts, and they are just that, caring hearts. They always call to follow up on their treatment, just to see how they are doing. We love them.

Posted 05/01/09 | Report Abuse

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I have cancelled my appointment due to their shortness and rudeness! This clinic should take a closer look at their staff! I haven't even made it in but have spoke to them 3 times on the phone just making an appointment and trying to get shot records to them. I will not be back. I pay a lot of money at the Vets and do need attitude in return.

Posted 01/19/09 | Report Abuse

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I started going here when I adopted 2 greyhounds. The vet and the staff are friendly and even remember our names!

They have competitive prices and top notch services.

You can take your loved ones here without a worry.

Plenty of parking available too!

Posted 05/09/08 | Report Abuse

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The previous review from a Mary T is incorrect. Caring Hearts Vet clinic on maple is a woman vet whom does know current problems and treatments!! I think you are mistaken for a different clinic.

Posted 01/21/08 | Report Abuse

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he is a good vet and has been in pratice for a long time. Although not up to date on current treatment. Do feel that he loves animails though and if you live in this area he is okay. But for advance treatment go somewhere else.

Posted 11/07/05 | Report Abuse

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