Firestone Complete Auto Care Store

★★☆☆☆
38.9398 -95.2607
Map and Directions to Firestone Complete Auto Care

785-841-9700

2425 Iowa St

Lawrence, KS

66046

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Automotive

Automotive
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2.0 4
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Reviews 1 - 4 of 4.
.

I have worked with Firestone in Lawrence for many years and have never had any problems. They have even helped several of my friends who were in need of a place with a good reputation and great service. I recommend them to anyone who needs a good place to go in Lawrence.

4
★★★★☆

I have worked with Firestone in Lawrence for many years and have never had any problems. They have even helped several of my friends who were in need of a place with a good reputation and great service. I recommend them to anyone who needs a good place to go in Lawrence.

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.

This place does good work, but like any other auto care service you will have to spend more money than you would like. Good work done but don't go for the ambiance.

4
★★★★☆

This place does good work, but like any other auto care service you will have to spend more money than you would like. Good work done but don't go for the ambiance.

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.

I went in for an oil change and was told that my car needed new belts and some other maintanence items. Three hundred dollars later I drove out of the lot and the engine didn't sound righ so got on the highway and the engine light went on. Took it back to firestone and they said it was something to do with the emission system. I ended up paying another $210. I truthfully wouldn't recommend going there.

1
★☆☆☆☆

I went in for an oil change and was told that my car needed new belts and some other maintanence items. Three hundred dollars later I drove out of the lot and the engine didn't sound righ so got on the highway and the engine light went on. Took it back to firestone and they said it was something to do with the emission system. I ended up paying another $210. I truthfully wouldn't recommend going there.

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0 out of 1 people found this review helpful.

.

I went here for a promotion on oil changes, but I received horrible serive. They took 2 hours to do the oil change and I had scheduled an appointment, which they told me they don't take ONCE I got there. Then they put tires on my Civic Hybrid that were too big, and after I took my car into the local Honda dealer for verification on this, they STILL denied any wrongdoing!

PROS: none!
CONS: horrible customer service, lack of complete tire knowledge

2
★★☆☆☆

I went here for a promotion on oil changes, but I received horrible serive. They took 2 hours to do the oil change and I had scheduled an appointment, which they told me they don't take ONCE I got there. Then they put tires on my Civic Hybrid that were too big, and after I took my car into the local Honda dealer for verification on this, they STILL denied any wrongdoing!

PROS: none!
CONS: horrible customer service, lack of complete tire knowledge

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0 out of 1 people found this review helpful.

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