Deffenbaugh Industries Inc

★★☆☆☆
  • 2601 Mid-West Dr

    Kansas City, KS 66111

    Map & Directions
  • 913-631-3300

About Deffenbaugh Industries Inc

Categories
  • Garbage Collection Services
  • Government Contractors
Details
  • Portable Toilet Rental

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Kansas City:
Resultset_next

City Market

20 E 5TH St Ste 201 Kansas City, KS

Resultset_next

Konrady's Lawn & Landscaping

4512 Speaker Rd Kansas City, KS

1.9375 16
Hi! Sign in to let us know how Deffenbaugh Industries Inc was?
Write a Review
.

This company is a saint! I read all of these complaints and wonder "what are you tinking?". Why do people place these insane expectations on this service provider? Try calling your cable company and asking for a discount because you didn't watch all the channels last week. Try calling your internet provider and ask for faster speeds and better connectivity for a lower price. Try going to the post office with a parcel that is incorrectly packaged and tell them they need to take it no matter what.All of these companies would laugh at you. People would never consider doing these things, but they do similar things to Deffenbaugh. People need to view and appreciate deffenbaugh as a quality service provider, not your indentured servant.

5
★★★★★

This company is a saint! I read all of these complaints and wonder "what are you tinking?". Why do people place these insane expectations on this service provider? Try calling your cable company and asking for a discount because you didn't watch all the channels last week. Try calling your internet provider and ask for faster speeds and better connectivity for a lower price. Try going to the post office with a parcel that is incorrectly packaged and tell them they need to take it no matter what.All of these companies would laugh at you. People would never consider doing these things, but they do similar things to Deffenbaugh. People need to view and appreciate deffenbaugh as a quality service provider, not your indentured servant.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My Husband has worked for this company for damn near 5 years....I have read all of the bullcrap reviews.....yes some helpers can be asses but if you have a bad trash collector get their name and call customer service......or get the truck number.......and call! While you are sittin there complaining did you ever take in consideration all the crap they go through just to pick up your nasty ass trash?!?!?!? Rain, Sleet, Hail, or Snow, They ONLY get 12 cents....12 CENTS a stop.....so for ALL your trash and bad mouthing they put up with they only get 12 cents......Try being nice....you might just get better service!

5
★★★★★

My Husband has worked for this company for damn near 5 years....I have read all of the bullcrap reviews.....yes some helpers can be asses but if you have a bad trash collector get their name and call customer service......or get the truck number.......and call! While you are sittin there complaining did you ever take in consideration all the crap they go through just to pick up your nasty ass trash?!?!?!? Rain, Sleet, Hail, or Snow, They ONLY get 12 cents....12 CENTS a stop.....so for ALL your trash and bad mouthing they put up with they only get 12 cents......Try being nice....you might just get better service!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I used this company for recycling (they had a monopoly) and another for trash. I got a call offering me a cheaper price for trash so I signed up. When I got a bill after one week of pickup, it was much higher than the deal I was offered. They acted like I'd made it up when I called because I couldn't give them the name of the salesperson. Who remembers that? So I cancelled. DON'T USE DEFFENBAUGH!!!

1
★☆☆☆☆

I used this company for recycling (they had a monopoly) and another for trash. I got a call offering me a cheaper price for trash so I signed up. When I got a bill after one week of pickup, it was much higher than the deal I was offered. They acted like I'd made it up when I called because I couldn't give them the name of the salesperson. Who remembers that? So I cancelled. DON'T USE DEFFENBAUGH!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I read the bad reviews about Deffenbaugh and had to add a good one. Yesterday was the day after Labor Day, so the truck got here a little early. I heard it coming down the street and hurried to get some garbage out. I took out a bag and motioned to the driver that I had a little more. He waited, and when I came out of the garage with the rest of my garbage, he met me half-way up the driveway and took my garbage from me. I was VERY impressed!

5
★★★★★

I read the bad reviews about Deffenbaugh and had to add a good one. Yesterday was the day after Labor Day, so the truck got here a little early. I heard it coming down the street and hurried to get some garbage out. I took out a bag and motioned to the driver that I had a little more. He waited, and when I came out of the garage with the rest of my garbage, he met me half-way up the driveway and took my garbage from me. I was VERY impressed!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Before you decide to hand your HARD EARNED MONEY to this so called business make sure you are not ONE DAY LATE or they will sure enough cut you off without any notice or courtesy call.

1
★☆☆☆☆

Before you decide to hand your HARD EARNED MONEY to this so called business make sure you are not ONE DAY LATE or they will sure enough cut you off without any notice or courtesy call.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am tired of my container being left in the street EVER WEEK!! i call Deffenbaugh and the city of Mission every week but never get a response. This week I plan to leave the containers in the street until someone from Deffenbaugh or the city come and place it back on the driveway

1
★☆☆☆☆

I am tired of my container being left in the street EVER WEEK!! i call Deffenbaugh and the city of Mission every week but never get a response. This week I plan to leave the containers in the street until someone from Deffenbaugh or the city come and place it back on the driveway

Was this review helpful to you?
Ratings_icons Ratings_icons

.

THE worst disposal company. I wondered why no one else on my street used Deffenbaugh. Now I know. Not long after starting trash pick-up one of the drivers broke the wheel off my brand new barrel. Then after about 1 year of mediocre service, they switched our pick-day from Wednesday to Thursday without ever letting us know, and then raised their prices. They never arrived at a consistent time- sometimes as early as 7 in the morning and other times as late as 5pm. One particular morning, the truck pulled up and we had forgotten to put our trash out, so my husband ran outside and pulled the barrel to the road. The truck sat there for a second, but no one got out. I could see from the house that there was only ONE person in the truck. My husband started throwing the bags into the truck, since the guy obviously wasn't getting out, and the jerk DROVE OFF while my husband was still emptying the barrel!! After Labor Day, ALL the other disposal companies in the neighborhood were still right on time, but not DEFFENBAUGH! Oh no! They were a day late. This last week they didn't even pick up the trash. In fact they never drove down the street at all. So are trash sat out a whole week, while we wondered if they had changed our pick-up day yet again. But they did come the next Thursday. But when I went out to pull in the barrel, I found a bag of trash left inside. That was the last straw. I called up the company to complain, and the lady was extremely rude. She was huffing and sighing into the phone the whole time, never once apologized, and tried to blame me, saying that the driver reported that I didn't have my trash out on time the week before. Bull Crap. He didn't even bother to drive down my street to check. When I told her that they left a bag of trash in the barrel she said, "Well, how many bags did you have out there?!" When I told her that it was enough to fit in the barrel with the lid closed she said nothing. And of course, didn't apologize. I told her that was going to switch my trash service and she got all testy with me. Deffenbaugh raised their prices three different times while I used their service and I am more than happy to switch to AAA (who was very friendly and has great reviews, by the way).

1
★☆☆☆☆

THE worst disposal company. I wondered why no one else on my street used Deffenbaugh. Now I know. Not long after starting trash pick-up one of the drivers broke the wheel off my brand new barrel. Then after about 1 year of mediocre service, they switched our pick-day from Wednesday to Thursday without ever letting us know, and then raised their prices. They never arrived at a consistent time- sometimes as early as 7 in the morning and other times as late as 5pm. One particular morning, the truck pulled up and we had forgotten to put our trash out, so my husband ran outside and pulled the barrel to the road. The truck sat there for a second, but no one got out. I could see from the house that there was only ONE person in the truck. My husband started throwing the bags into the truck, since the guy obviously wasn't getting out, and the jerk DROVE OFF while my husband was still emptying the barrel!! After Labor Day, ALL the other disposal companies in the neighborhood were still right on time, but not DEFFENBAUGH! Oh no! They were a day late. This last week they didn't even pick up the trash. In fact they never drove down the street at all. So are trash sat out a whole week, while we wondered if they had changed our pick-up day yet again. But they did come the next Thursday. But when I went out to pull in the barrel, I found a bag of trash left inside. That was the last straw. I called up the company to complain, and the lady was extremely rude. She was huffing and sighing into the phone the whole time, never once apologized, and tried to blame me, saying that the driver reported that I didn't have my trash out on time the week before. Bull Crap. He didn't even bother to drive down my street to check. When I told her that they left a bag of trash in the barrel she said, "Well, how many bags did you have out there?!" When I told her that it was enough to fit in the barrel with the lid closed she said nothing. And of course, didn't apologize. I told her that was going to switch my trash service and she got all testy with me. Deffenbaugh raised their prices three different times while I used their service and I am more than happy to switch to AAA (who was very friendly and has great reviews, by the way).

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Everything about this company is awful from the customer service to the drivers. I ordered a roll off and was transferred to someone named Tom in dispatch. Talk about rude. He was mean and nasty over the phone. He was not able to answer any of my questions. I will never be using this company again.

0
★☆☆☆☆

Everything about this company is awful from the customer service to the drivers. I ordered a roll off and was transferred to someone named Tom in dispatch. Talk about rude. He was mean and nasty over the phone. He was not able to answer any of my questions. I will never be using this company again.

Pros: None

.

We all have known for years that Deffenbaugh stinks. They are rude, do a lousy job, break trashcans, leave messes, etc. And now I've heard (via an ex employee) that they don't really recycle - instead all the "recycling" stuff ends up in the same landfill as everything else. I'd love to get more scoop on that. I would change to A-1 in a heartbeat, but my homeowner's association contracts with Deffenbaugh.

0
★☆☆☆☆

We all have known for years that Deffenbaugh stinks. They are rude, do a lousy job, break trashcans, leave messes, etc. And now I've heard (via an ex employee) that they don't really recycle - instead all the "recycling" stuff ends up in the same landfill as everything else. I'd love to get more scoop on that. I would change to A-1 in a heartbeat, but my homeowner's association contracts with Deffenbaugh.

.

DO NOT APPLY HERE YOU WILL GET SCREWED!!! What kind of company fires someone without a reason. A company that spent all their money and now can't afford to pay their people. 21 people fired before Christmas and 15-20 after Christmas. Some were fired for medical disabilities, which they had worked their already listed as handicap. That's really sick to do what they have done to these people. Some of these people have been there 20 or more years. And to get even a hi, by or nothing. Just YOUR FIRED! Many of these are people that were close to retiring. And screwed out of their retirement. If you see an ad about them hiring, DO NOT APPLY WITH THEM, UNLESS YOU WANT CRAPPY PAY, AND TO BE ABUSED. Just do a search and you will see what I'm saying is true.

0
★☆☆☆☆

DO NOT APPLY HERE YOU WILL GET SCREWED!!! What kind of company fires someone without a reason. A company that spent all their money and now can't afford to pay their people. 21 people fired before Christmas and 15-20 after Christmas. Some were fired for medical disabilities, which they had worked their already listed as handicap. That's really sick to do what they have done to these people. Some of these people have been there 20 or more years. And to get even a hi, by or nothing. Just YOUR FIRED! Many of these are people that were close to retiring. And screwed out of their retirement. If you see an ad about them hiring, DO NOT APPLY WITH THEM, UNLESS YOU WANT CRAPPY PAY, AND TO BE ABUSED. Just do a search and you will see what I'm saying is true.

Pros: NONE

Cons: CRAPPY PAY, DO NOT GET PAID FOR HOURS WORKED ON THE JOHNNY ON THE SPOT SIDE.

.

This is the worst service I have ever seen. I get the trash out by 6am and they still can't pick it up. I have had to call them 5 times in the past two months because they keep passing up my trash. Does anyone else in the shawnee KS area have the trouble with their service?

0
★☆☆☆☆

This is the worst service I have ever seen. I get the trash out by 6am and they still can't pick it up. I have had to call them 5 times in the past two months because they keep passing up my trash. Does anyone else in the shawnee KS area have the trouble with their service?

.

We bought a house and the previous owners had Deffenbaugh as their trash service. We figured that we would go ahead and keep it. After three monthes of being on the phone with them many many times the trash service is still not in our name it is in the previous owners name, along with us they have been on the phone trying to get this matter taken care of also. We finally recieved papers to sign to get the service put in our name. It was a 60 month contract in which you can't get out of. We decided not to sign it and find another trash company. I called and it seemed like no one could help me at first then they directed me to a man that finally could and once he found out that we weren't going to sign the contract and wanted to discontinue the service he was flat out rude. I have never had customer service this bad in my life. I would not recommend them to anyone!

0
★☆☆☆☆

We bought a house and the previous owners had Deffenbaugh as their trash service. We figured that we would go ahead and keep it. After three monthes of being on the phone with them many many times the trash service is still not in our name it is in the previous owners name, along with us they have been on the phone trying to get this matter taken care of also. We finally recieved papers to sign to get the service put in our name. It was a 60 month contract in which you can't get out of. We decided not to sign it and find another trash company. I called and it seemed like no one could help me at first then they directed me to a man that finally could and once he found out that we weren't going to sign the contract and wanted to discontinue the service he was flat out rude. I have never had customer service this bad in my life. I would not recommend them to anyone!

.

Many complaints... I changed the brakes on my car and threw the old ones in the trash. Some up and coming young star in the waste management field actually crawled into the truck and threw the brakes back into my yard and told me they "do NOT accept auto parts!" I can understand fenders, engines or transmissions, but brake shoes???Another time I set my trash out for pick-up and found a branch (about 2 feet long and maybe 3/4" thick) had fallen and I placed it in the can, which was placed about 3' from the curb. They refused my trash stating that yard waste must be set beside the curb! Another time I placed my recycling out for pick-up and it was not collected. I called to ask why and I was told that an animal had crapped in the container. I apologized and told them I would clean it out. I inspected the container and there was no animal feces anywhere near it. The next week my recycling was once again refused. I called in and they again said an animal had crapped in the container. I looked again and there was no feces anywhere to be found. The following week I waited for the the driver and I watched as he removed a bottle from the container and placed it behind the back tire of my car. I ran after him and he sped away. I looked at the bottle and there were some small bugs that had crawled inside (maybe to drink up the residue?) and had died. I assume this was the animal feces that had created such an unbearable issue...Want some more??? How about picking up the rolling $50 trash can above the collectors head and slamming it on the driveway shattering the plastic wheel into pieces? No, not just mine, every rolling container in my neighborhood was the same. Or how about the rule about not accepting recycling containers with broken glass (safety hazard) which I can agree with. But how about some moron pulling his gloves off and removing pieces of a broken bottle (broken overnight) and throwing the pieces into my yard and then picking up the container and dumping the contents into the back of the truck???Believe it or not, I have more but I'll spare you the gruesome details and tell you that this morning they just didn't pick up my trash. No reason, no explanation, they just didn't do it. So, I have finally had enough and found a new company in my area....Hopefully SUPERIOR DISPOSAL will provide a little known spice in this industry called CUSTOMER SATISFACTION!!!

1
★☆☆☆☆

Many complaints... I changed the brakes on my car and threw the old ones in the trash. Some up and coming young star in the waste management field actually crawled into the truck and threw the brakes back into my yard and told me they "do NOT accept auto parts!" I can understand fenders, engines or transmissions, but brake shoes???Another time I set my trash out for pick-up and found a branch (about 2 feet long and maybe 3/4" thick) had fallen and I placed it in the can, which was placed about 3' from the curb. They refused my trash stating that yard waste must be set beside the curb! Another time I placed my recycling out for pick-up and it was not collected. I called to ask why and I was told that an animal had crapped in the container. I apologized and told them I would clean it out. I inspected the container and there was no animal feces anywhere near it. The next week my recycling was once again refused. I called in and they again said an animal had crapped in the container. I looked again and there was no feces anywhere to be found. The following week I waited for the the driver and I watched as he removed a bottle from the container and placed it behind the back tire of my car. I ran after him and he sped away. I looked at the bottle and there were some small bugs that had crawled inside (maybe to drink up the residue?) and had died. I assume this was the animal feces that had created such an unbearable issue...Want some more??? How about picking up the rolling $50 trash can above the collectors head and slamming it on the driveway shattering the plastic wheel into pieces? No, not just mine, every rolling container in my neighborhood was the same. Or how about the rule about not accepting recycling containers with broken glass (safety hazard) which I can agree with. But how about some moron pulling his gloves off and removing pieces of a broken bottle (broken overnight) and throwing the pieces into my yard and then picking up the container and dumping the contents into the back of the truck???Believe it or not, I have more but I'll spare you the gruesome details and tell you that this morning they just didn't pick up my trash. No reason, no explanation, they just didn't do it. So, I have finally had enough and found a new company in my area....Hopefully SUPERIOR DISPOSAL will provide a little known spice in this industry called CUSTOMER SATISFACTION!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Trash pick up is scheduled weekly. They do offer recycling of 1 & 2 plastic, aluminum, tin, carboard, newspapers, magazines, chipboard, for an additional fee. Frequently recycling is not picked up or the container is spilled and items left to blow around the area. Customer service is unresponsive to consumer questions. It also is more expensive than neighboring communities trash service.

2
★★☆☆☆

Trash pick up is scheduled weekly. They do offer recycling of 1 & 2 plastic, aluminum, tin, carboard, newspapers, magazines, chipboard, for an additional fee. Frequently recycling is not picked up or the container is spilled and items left to blow around the area. Customer service is unresponsive to consumer questions. It also is more expensive than neighboring communities trash service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Deffenbaugh Disposal - unfortunately no other service to use!! I live in KC KS and unfortunately Deffenbaugh is the only service that is available. Trash pickup is sloppy, leaving messes on the road, ripping bags and letting the litter fall on the ground without picking up after themselves. Trash cans are thrown around; they may stay where they throw them or roll back out in the street. I have actually seen my trash can roll back out into the street and when the truck finished it's route on our cul-de-sac the truck actually drove up through part of my neighbors yard to go around it. I put out a wooden shelf unit, approximately 3 ft by 3.5 ft and they did not take it even though I have seen them take washers/dryers/dish washers and throw them into the trash truck... I guess that wood doesn't sound as neat as metal does when they crush it. The workers also get to decide if the refuse is construction material or not; like they are the experts. Cleaning out my garage/basement I had left over pieces of sheet rock and wood from old home projects. I broke them up and put in seperate boxes to make it light enough for them. They did not take the boxes as they deemed it construction materials. Yeah, right... 3 boxes of maybe 15 lbs. maximum each... lot of construction going on there!!! I despise Deffenbaugh! They know that we are stuck with them and they will take advantage of it to the fullest extent!!!

1
★☆☆☆☆

Deffenbaugh Disposal - unfortunately no other service to use!! I live in KC KS and unfortunately Deffenbaugh is the only service that is available. Trash pickup is sloppy, leaving messes on the road, ripping bags and letting the litter fall on the ground without picking up after themselves. Trash cans are thrown around; they may stay where they throw them or roll back out in the street. I have actually seen my trash can roll back out into the street and when the truck finished it's route on our cul-de-sac the truck actually drove up through part of my neighbors yard to go around it. I put out a wooden shelf unit, approximately 3 ft by 3.5 ft and they did not take it even though I have seen them take washers/dryers/dish washers and throw them into the trash truck... I guess that wood doesn't sound as neat as metal does when they crush it. The workers also get to decide if the refuse is construction material or not; like they are the experts. Cleaning out my garage/basement I had left over pieces of sheet rock and wood from old home projects. I broke them up and put in seperate boxes to make it light enough for them. They did not take the boxes as they deemed it construction materials. Yeah, right... 3 boxes of maybe 15 lbs. maximum each... lot of construction going on there!!! I despise Deffenbaugh! They know that we are stuck with them and they will take advantage of it to the fullest extent!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This company has a city contract so they do all the disposal for this area. They do a mediocre job and that all depends on where you live. They service my place of business and my residence. They are pretty expensive for businesses, but there really is nothing you can do because of the the contract ehy hold with the city. Wouldn't recommend if we had a choose.

3
★★★☆☆

This company has a city contract so they do all the disposal for this area. They do a mediocre job and that all depends on where you live. They service my place of business and my residence. They are pretty expensive for businesses, but there really is nothing you can do because of the the contract ehy hold with the city. Wouldn't recommend if we had a choose.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Deffenbaugh Industries Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review