Appliance Pro

★★★☆☆
3.0 2
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After several phone calls and my own foot work researching my new kitchen appliances, I decided on General Electric's Cafe series, as well as some GE Monogram under the counter refrigerator componets.\r\nI did tons of research on line and let my fingers do the shopping for me and finally honed in on the products I needed. \r\nWhen I called Appliance Pro in Eastland I was surprised at the wealth of knowledge and advice I received and the pricing was great as well.\r\nAlthough it is not located in the best area, I physically went in the store to put my hands on the product.\r\nThey actually had the stove I wanted in their Scratch an Dent section which ended up saving me another $400.00 dollars so needless to say I was very pleased with my expreience. \r\nI am happy I didn't take heed to one bad review of an exceptional gem and wealth of knowledge in Lexington.

2
★★★★★

After several phone calls and my own foot work researching my new kitchen appliances, I decided on General Electric's Cafe series, as well as some GE Monogram under the counter refrigerator componets.\r\nI did tons of research on line and let my fingers do the shopping for me and finally honed in on the products I needed. \r\nWhen I called Appliance Pro in Eastland I was surprised at the wealth of knowledge and advice I received and the pricing was great as well.\r\nAlthough it is not located in the best area, I physically went in the store to put my hands on the product.\r\nThey actually had the stove I wanted in their Scratch an Dent section which ended up saving me another $400.00 dollars so needless to say I was very pleased with my expreience. \r\nI am happy I didn't take heed to one bad review of an exceptional gem and wealth of knowledge in Lexington.

Pros: STAFF KNOW THEIR PRODUCT/PRICING GREAT

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My husband and I had visited this store 2-3 times before finally deciding to purchase our refrigerator from them. The evening we went to purchase the refrigerator (as well as a cooktop and range hood), it was late and the store only had 10 minutes till closing. After we had only browsed for a couple of minutes, the lights were turned out in the store and the employees had purses and backpacks in hand and walked to the front door. Basically, we were being ushered out and not even acknowledged as possibly wanted to purchase anything. We heard a few "huffs and sighs" from the employees and decided that it was their NOT so subtle way of letting us know that they were ready for us to leave. The next day, I did phone this establishment and talk with the manager. She gave me a lame excuse for the poor customer service, but at least did apologize. I will NOT purchase from this store ever and unfortunately for them, neither will quite a few people that I know.

1
★☆☆☆☆

My husband and I had visited this store 2-3 times before finally deciding to purchase our refrigerator from them. The evening we went to purchase the refrigerator (as well as a cooktop and range hood), it was late and the store only had 10 minutes till closing. After we had only browsed for a couple of minutes, the lights were turned out in the store and the employees had purses and backpacks in hand and walked to the front door. Basically, we were being ushered out and not even acknowledged as possibly wanted to purchase anything. We heard a few "huffs and sighs" from the employees and decided that it was their NOT so subtle way of letting us know that they were ready for us to leave. The next day, I did phone this establishment and talk with the manager. She gave me a lame excuse for the poor customer service, but at least did apologize. I will NOT purchase from this store ever and unfortunately for them, neither will quite a few people that I know.

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