The Old Spaghetti Factory

Server placed his finger in my glass, brought the wrong drink order, forgot the meatballs, never checked back with us except to bring food, and the sauce was bland. I have had better spaghetti from a can. We have visited many other locations of this chain and never been disappointed. This restaurant was an embarrassment to the name.

Pros: bread

Cons: taste was pitiful

Posted 10/05/09

worst service I've received in recent memory. Slow. Impolite. Food mediocre. Spent over 20 minutes waiting for desert, and at least that much waiting to order, and then waiting for the entree. Very disappointed. No apologies from server.

Pros: building is nice

Cons: service slow, poor

Posted 06/21/09

First off, I remember the original, beatnik North Beach Old Spaghetti Factory in San Francisco. This place is not by any stretch of the imagination anything close to the original. Second, I AM from San Francisco, so probably several strikes against my opinion from the get-go. But I do recognize good food and I do recognize poor service.
I told my server first thing that I needed to be out of the restaurant by such-and-such time. He assured me "No Problem!" I waited and waited and waited for the pasta to arrive. I was thinking, "Well, if they're preparing to order, it's worth it." Silly me. What I got was a bowl of mushy noodles, over dressed with gloppy, canned-tasting sauce.
Even though I was hungry, I just COULD NOT EAT IT!

Then I waited and waited to catch my server's eye, then ANYONE's eye, so I could pay my bill and get back to work on time. I came thisclose to just walking out.

It is not my practice to write bad things about restaurants. I usually can find something good - but this place sucked on so many levels. If your idea of good food is stuff you find in the food court at the mall, you might like this place.

Pros: cute decor, lots of iced tea

Cons: mushy pasta, slow service

Posted 05/27/09

I was amazed at how much food we got for the amount of money spent. Usually good italian restaurants cost you an arm and a leg, and you only get salad and an entree. The atomsphere was great and parking was convient for it being downtown.

Pros: Alot of food for resonable price

Cons: Long wait if you dont have reservations

Posted 06/26/08

The Old Spaghetti Factory is a chain restaurant that tries to play itself off as something unique and quirky. It's good for what it is--a place to take a big group or a family out for a moderately price meal. The service is attentive, and the food is tasty, although nothing special. Very child friendly and also has a full bar. All in all, not bad, but not "good" either.

Pros: Family friendly, decently priced

Cons: Parking

Posted 04/24/07

You get a lot for your money at the Spaghetti Factory. Meals include bread, soup or salad, entree, ice cream, and coffee, tea, or milk. The Spaghetti with Browned Butter and Mizithra Cheese is always my favorite. You can't beat their Spumoni ice cream - although most people aren't very open to the idea of trying it. It will be noisy and you will have to wait, but the old factory setting does have character.

Posted 10/25/06

I've been there only a few times and when I've been there it hasn't been very busy and would get a seat right away. I like the mixed-matched old chairs though some could be retired. The meals are good when getting a salad, pasta, and then ice cream for dessert. I enjoy going there.

Pros: Unique Atmosphere, Food, Building

Posted 02/24/04

The Spag Factory for lovers? NO! The Spaghetti Factory is a place to take 10-20 screaming children to feed them cheaply. The ederly also frequent the establishment because it's cheap.

If you're looking for a nice quiet get-a-way with your loved one, forget The Spaghetti Factory.

Pros: trolley car

Cons: screaming children

Posted 02/12/03

The last time I was in the Old Spaghetti Factory, I was very disappointed. The service was good, but the tables and ashtrays were dirty and the food was average at best. It's a great place for a great restaurant! The Old Spaghetti Factory is not that restaurant.

Pros: Great old building, Location after a show

Cons: Dirty, Poor service, Price

Posted 01/01/03

The food was just average. I do not recommend this business to friends.

Posted 12/30/02

i love going to eat here. the trouble has always been waiting for a table. service is great. i think they should expand. it would save on waiting time and make them more money.

Pros: taste, comfort, price

Cons: crowded

Posted 11/14/02

I like the Spaghetti Factory. It has a trolley inside that has tables in it. The atmosphere is laid back, and the food is really good. The only problem I had was that I didn't get enough!

Posted 10/02/02