Dr. Hickey is a great vet and a really nice guy. I also found the staff to be very accommodating, promising to stay open a little later to make sure I could get my cat after a busy day (7pm!!!)
Also their pricing and service are from an earlier era...the vet still makes house calls for goodness sake!
I have gone to this place for years and have always been happy. Over the past year, however, several new staff members have been added. The new receptionists are very rude and unprofessional. I recently called on a Saturday and told the receptionist that my dog had been hit by a car and was on my way. I was told that "You better be here by 12 because we close at 12." I will only continue to go to this clinic because I like the veterinarians and vet techs so much.