Loving Laser Ctr

★★☆☆☆
38.2332 -85.6309
Map and Directions to Loving Laser

502-721-7662

4010 Dupont Cir # 600

St Matthews, KY

40207

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About Loving Laser Ctr

Hours
Sat: 9am-4pm, Tue: 9am-8pm, Thu: 9am-8pm, Wed: 9am-5:30pm, Fri: 9am-5:30pm

Personal Services

Personal Services
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Reviews 1 - 12 of 12.
.

thanks so much for your service you have been great to me and i love the new lasers!! I appreciate the kindness of your staff.

5
★★★★★

thanks so much for your service you have been great to me and i love the new lasers!! I appreciate the kindness of your staff.

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1 out of 1 people found this review helpful.

.

The services was good, but the Laser Treatments do not work. After performing further reserach the type of laser they use is not effective wint dark skinned (black/ African-Americans) because such a low setting must be used in order to protect from burning the skin. Since the setting is so low it can SAFELY treat the skin type, but usually provides minimal results. My further studies on the lasers used here did not involve large enough sample groups nor different variations of colors in dark skin to be accurate in saying that it can provide results on dark skin. DO NOT WASTE YOUR MONEY PEOPLE. I have lost THOUSANDS here! And they continue selling to people without telling you. They will also never give you back your money.

1
★☆☆☆☆

The services was good, but the Laser Treatments do not work. After performing further reserach the type of laser they use is not effective wint dark skinned (black/ African-Americans) because such a low setting must be used in order to protect from burning the skin. Since the setting is so low it can SAFELY treat the skin type, but usually provides minimal results. My further studies on the lasers used here did not involve large enough sample groups nor different variations of colors in dark skin to be accurate in saying that it can provide results on dark skin. DO NOT WASTE YOUR MONEY PEOPLE. I have lost THOUSANDS here! And they continue selling to people without telling you. They will also never give you back your money.

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0 out of 2 people found this review helpful.

Latest reviews from Citysearch.

.

Loving Laser is a Horrible place to go. They make you feel welcome by having a nice "atmosphere", but when you have a problem, Like in my instance, hair on face getting worse after 12 treatments they show their true colors and start treating you like dirt.
If you have PCOS, please go somewhere where you get your money back if it doesn't work, because there is a good chance it won't. Also by treatment 7-8..VERY PAINFUL for those getting treatments on face.
Shame on you Loving Laser for treating me horrible, causing me pain, suffering more embarrassment because of worse hair on my face and paying over $700 for all of that!

1
★☆☆☆☆

Loving Laser is a Horrible place to go. They make you feel welcome by having a nice "atmosphere", but when you have a problem, Like in my instance, hair on face getting worse after 12 treatments they show their true colors and start treating you like dirt.
If you have PCOS, please go somewhere where you get your money back if it doesn't work, because there is a good chance it won't. Also by treatment 7-8..VERY PAINFUL for those getting treatments on face.
Shame on you Loving Laser for treating me horrible, causing me pain, suffering more embarrassment because of worse hair on my face and paying over $700 for all of that!

.

i cant tell you enough good things about loving laser the girls have been amazing to me!

i havent had any problems and especially love the nurse Michelle :)

i have a few more treatments left and the best part is that the hair is GONE

5
★★★★★

i cant tell you enough good things about loving laser the girls have been amazing to me!

i havent had any problems and especially love the nurse Michelle :)

i have a few more treatments left and the best part is that the hair is GONE

.

During my last visit, I was severly burnt in the bikini area by the lasers at Loving Laser due to technician error. When I tried to contact Ms. Loving about the incident, she would not return calls and would not admit to the error. The scars from the burns are very noticable and will stay that way for two more years. DO NOT TRUST LOVING LASER

1
★☆☆☆☆

During my last visit, I was severly burnt in the bikini area by the lasers at Loving Laser due to technician error. When I tried to contact Ms. Loving about the incident, she would not return calls and would not admit to the error. The scars from the burns are very noticable and will stay that way for two more years. DO NOT TRUST LOVING LASER

Pros: None

Cons: Terrible technicians, questionable business practices

.

Interesting. That Theresa would continue to sign up new clients when she has been trying to unload the Brentwood location for several years.
Signing up new clients and then shutting the doors constitutes theft in just about any state, If she knowingly and intentionally signed up new clients and then closed up for whatever reason she could be prosecuted.
I would suggest you contact the Attorney general for the state of Tennessee.
Sure everyone who knows how to use Google can see that she has an F rating with the BBB.
Also numerous lawsuits in Kentucky which are public record.
Do your research and RUN AS FAST AS YOU CAN!!!!!!!!!!!!!!!
Just call and ask to speak with her and just dont hold your breath waiting for that return phone call.
Do as I did and go to the office , you will probably find her trying to sell a package to a senior citizen with white hair (She claims her lasers can get light hair....NOT)
ONCE AGAIN.....BEWARE YOU HAVE BEEN WARNED!!!!!!!!!!!!!!!

1
★☆☆☆☆

Interesting. That Theresa would continue to sign up new clients when she has been trying to unload the Brentwood location for several years.
Signing up new clients and then shutting the doors constitutes theft in just about any state, If she knowingly and intentionally signed up new clients and then closed up for whatever reason she could be prosecuted.
I would suggest you contact the Attorney general for the state of Tennessee.
Sure everyone who knows how to use Google can see that she has an F rating with the BBB.
Also numerous lawsuits in Kentucky which are public record.
Do your research and RUN AS FAST AS YOU CAN!!!!!!!!!!!!!!!
Just call and ask to speak with her and just dont hold your breath waiting for that return phone call.
Do as I did and go to the office , you will probably find her trying to sell a package to a senior citizen with white hair (She claims her lasers can get light hair....NOT)
ONCE AGAIN.....BEWARE YOU HAVE BEEN WARNED!!!!!!!!!!!!!!!

Pros: none

Cons: too many to list

.

Loving Laser staff is very helpful and accommodating to each individuals needs. I enjoy the inviting atmosphere of the clinic and feel safe knowing that my treatments are being done by Registered Nurses. I have only had 2 treatments on my underarms but already have great results, only shaving once a week! I would recommend this place to everyone!

5
★★★★★

Loving Laser staff is very helpful and accommodating to each individuals needs. I enjoy the inviting atmosphere of the clinic and feel safe knowing that my treatments are being done by Registered Nurses. I have only had 2 treatments on my underarms but already have great results, only shaving once a week! I would recommend this place to everyone!

.

Trying to get an appointment that works with your schedule at this place is insane. Thought about trying to get a refund, but from what I've read on here and certain websites that deal with better businesses, it is highly unlikely.

2
★★☆☆☆

Trying to get an appointment that works with your schedule at this place is insane. Thought about trying to get a refund, but from what I've read on here and certain websites that deal with better businesses, it is highly unlikely.

Pros: Seems to work

Cons: Scheduling, Not so great customer service

.

When I first met with Teresa, Loving Laser's owner, in her Nashville office, I was told I would have full hair removal in 10 treatments (1 year). Four years later I have had minimal results and in some areas have even more hair then when I began.

After numerous attempts to reach Teresa that lasted months, I finally got her on the phone. She assured me I could get my full money back if I was dissatisfied. She could not find the time to meet me for two months now and dismisses it by saying she is an "absentee owner".

Like some of the reviews here, I have now also filed a complaint with the main consumer protection agency. The next step is small claims court. Not only did I find there were false advertising of services, the lack of customer service or concern bordered on outrageous. Truly, I feel like I have given this company money for nothing.

There are many hair removal services in the Nashville or Louisville areas. I would highly recommend choicing one other than Loving Laser.

1
★☆☆☆☆

When I first met with Teresa, Loving Laser's owner, in her Nashville office, I was told I would have full hair removal in 10 treatments (1 year). Four years later I have had minimal results and in some areas have even more hair then when I began.

After numerous attempts to reach Teresa that lasted months, I finally got her on the phone. She assured me I could get my full money back if I was dissatisfied. She could not find the time to meet me for two months now and dismisses it by saying she is an "absentee owner".

Like some of the reviews here, I have now also filed a complaint with the main consumer protection agency. The next step is small claims court. Not only did I find there were false advertising of services, the lack of customer service or concern bordered on outrageous. Truly, I feel like I have given this company money for nothing.

There are many hair removal services in the Nashville or Louisville areas. I would highly recommend choicing one other than Loving Laser.

Pros: The one nurse who hasn't quit

Cons: Ineffective treatment, horrific customer service

.

If by any chance you pay for a complete package and have to leave the state because you don't have a job anymore - Theresa probably won't answer your calls. That's exactly what's happening to me. I'd like some of my money back because I won't be able to continue my treatment. Upon further research, apparently she's got a reputation for not returning calls of this manner. I've contacted the bureau (for better business) and will move onto small claims court shortly. But for now: I'm telling everyone I know in the Louisville/KY area - stay away from Theresa Loving!

1
★☆☆☆☆

If by any chance you pay for a complete package and have to leave the state because you don't have a job anymore - Theresa probably won't answer your calls. That's exactly what's happening to me. I'd like some of my money back because I won't be able to continue my treatment. Upon further research, apparently she's got a reputation for not returning calls of this manner. I've contacted the bureau (for better business) and will move onto small claims court shortly. But for now: I'm telling everyone I know in the Louisville/KY area - stay away from Theresa Loving!

Cons: Don't expect a refund if you need it

.

When I looked for reviews for Loving Laser I was unable to find any current ones. However I gave them a try because they were running an excellent special. This was my 1st experience with laser hair removal and I must say I am very impressed. The staff were super helpful and answered all my questions- even the ones I felt were "stupid". I am so happy that I chose them to take care of my hair removal, and I can not wait until the hair is gone permanently!

5
★★★★★

When I looked for reviews for Loving Laser I was unable to find any current ones. However I gave them a try because they were running an excellent special. This was my 1st experience with laser hair removal and I must say I am very impressed. The staff were super helpful and answered all my questions- even the ones I felt were "stupid". I am so happy that I chose them to take care of my hair removal, and I can not wait until the hair is gone permanently!

Pros: Ambient, Great Specials

.

This company has the highest number of unsatisfied complaints in Louisville. Their customer service is horrible.

1
★☆☆☆☆

This company has the highest number of unsatisfied complaints in Louisville. Their customer service is horrible.

Cons: Bad Customer Service

Message from Loving Laser Ctr

Just typing the words makes me feel warmer and happier! Though I can see snow for miles and miles out my window, it can only last for a little while longer....spring will triumph and cold will receded! The warm days ahead fill my mind with possibilities. It's never too early to prepare right? I want to have my hat ready for Derby, my suit ready for the pool.



Summer fashions mandate smooth skin. Shaving, waxing, tweezing, threading, and creams all leave you disappointed and the inevitable re-appearance of hair. Laser Hair Removal truly is the only solution to being hair free without a second thought. This is your year, reclaim your time with a life-changing decision to visit us at Loving Laser.



Call us to set up your complimentary consultation: (502)721-7662

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