A 1 American Carpet Cleaning Systems

★★★★★
32.4981 -93.7446
Map and Directions to A 1 American Carpet Cleaning Systems

318-226-0000

Shreveport, LA

71101

Get Directions

About A 1 American Carpet Cleaning Systems

Categories
  • Residential Construction
  • Carpet & Rug Cleaners
Details
  • Fire Damage Restoration
  • Auto Interior Repair

Personal Services

Personal Services
More choices in Shreveport:
Resultset_next

A1 American Carpet Cleaning

2920 Knight St Shreveport, LA

Resultset_next

Miner's Chem-Dry

8849 Shirley Francis Rd Shreveport, LA

4.6363635 11
Hi! Sign in to let us know how A 1 American Carpet Cleaning Systems was?
Write a Review
Reviews 1 - 11 of 11.
.

I work in one of the Bossier casinos, and we use the services of John Combs at A-1 American. Always have, always will. When we shut down an area, it costs money. The vendor must be prompt, and finish on time, while giving quality. In addition, John is always
courteous and professional to everyone, staff and our clients. I could not ask for better service. His advice is knowledgeable and dead on. Best in his field, by far. RECOMMEND HIGHLY.

5
★★★★★

I work in one of the Bossier casinos, and we use the services of John Combs at A-1 American. Always have, always will. When we shut down an area, it costs money. The vendor must be prompt, and finish on time, while giving quality. In addition, John is always
courteous and professional to everyone, staff and our clients. I could not ask for better service. His advice is knowledgeable and dead on. Best in his field, by far. RECOMMEND HIGHLY.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was searching for a carpet cleaner yesterday, when I read the reviews here. I decided to give these people a try with our dog problems on our carpets. Their pet odor treatment and their high temperature truck mount steam cleaning lived up to their reputation! I really appreciate the way they LISTENED to my concerns, answered my questions, and gave professional answers. The urine smell is gone, along with ALL of the spotting. I recommend this company highly. They deserve a 10 star rating.

5
★★★★★

I was searching for a carpet cleaner yesterday, when I read the reviews here. I decided to give these people a try with our dog problems on our carpets. Their pet odor treatment and their high temperature truck mount steam cleaning lived up to their reputation! I really appreciate the way they LISTENED to my concerns, answered my questions, and gave professional answers. The urine smell is gone, along with ALL of the spotting. I recommend this company highly. They deserve a 10 star rating.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My mobile home in north Shreveport had a sewer back up in 2 bathrooms, 3 bedrooms, and a hallway. This happened on a Friday.
I called my insurance company who called THREE different experts(?) they claimed to have used. NOT ONE EVER CALLED OR SHOWED UP. In desperation, on Sunday, I called A-1 American Carpet Cleaning. John was on premise within 1 hour. He explained all proceedures in detail, tested all areas, and had everything under control in short order. He returned daily to check on drying. When tested on Thursday, the formerly wet walls were dryer than the "background" walls in the unaffected rooms!! My wood floors were not moisture damaged. I highly recommend A-1 American, their expertise and professionalism are second to none!!

5
★★★★★

My mobile home in north Shreveport had a sewer back up in 2 bathrooms, 3 bedrooms, and a hallway. This happened on a Friday.
I called my insurance company who called THREE different experts(?) they claimed to have used. NOT ONE EVER CALLED OR SHOWED UP. In desperation, on Sunday, I called A-1 American Carpet Cleaning. John was on premise within 1 hour. He explained all proceedures in detail, tested all areas, and had everything under control in short order. He returned daily to check on drying. When tested on Thursday, the formerly wet walls were dryer than the "background" walls in the unaffected rooms!! My wood floors were not moisture damaged. I highly recommend A-1 American, their expertise and professionalism are second to none!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am a carpet cleaner now living in east Texas. I was in Shreveport visiting John at A-1, and I STILL remember this lady. I was there!! The lady was phone quoted a steam price of $12.00 per STANDARD SIZE ROOM. She said she had 4 std size rooms. I rode with John because I enjoy and learn something every time. I love to work with him on bio-hazard, class 3 water damages. He intuits what others have to guess at and test for hours to just suspect. Upon arrival, we inspected the job. It consisted of 1 hallway, 2 bedrooms, and a very large den, which any carpet cleaner or reasonable person would judge to be easily double size. She insisted she was told that her oversize room would be $12.00!! She was on speaker phone when the job was booked and DENIED any oversize rooms!! She was quoted 3 std rooms, $36.00, plus $24.00 for the double to steam clean. The oversize room had many spots that needed pre-treatment, which John quoted $29.95, a fair price. I would have quoted higher. The customer tried being indignant, outraged, and every other trick to get the job for $48.00. Every time John tried to explain size policy (plainly stated in all his ads), and pretreatment, she rudely interrupted indicating she had no interest in discussing ANYTHING, except getting a PERFECT job for $48.00, which was HER price, not John's price. She was just looking to browbeat John into doing the job for nothing. We did leave, after trying to thank her for allowing us to give her an estimate, but she wanted everything for $48.00. No one would have done it. Giving in only encourages this type customer to try to beat other service people out of fair wages with their "understandings", and "I was quoted", which they weren't. NO STARS FOR MS CHARLOTTE!!TOM

5
★★★★★

I am a carpet cleaner now living in east Texas. I was in Shreveport visiting John at A-1, and I STILL remember this lady. I was there!! The lady was phone quoted a steam price of $12.00 per STANDARD SIZE ROOM. She said she had 4 std size rooms. I rode with John because I enjoy and learn something every time. I love to work with him on bio-hazard, class 3 water damages. He intuits what others have to guess at and test for hours to just suspect. Upon arrival, we inspected the job. It consisted of 1 hallway, 2 bedrooms, and a very large den, which any carpet cleaner or reasonable person would judge to be easily double size. She insisted she was told that her oversize room would be $12.00!! She was on speaker phone when the job was booked and DENIED any oversize rooms!! She was quoted 3 std rooms, $36.00, plus $24.00 for the double to steam clean. The oversize room had many spots that needed pre-treatment, which John quoted $29.95, a fair price. I would have quoted higher. The customer tried being indignant, outraged, and every other trick to get the job for $48.00. Every time John tried to explain size policy (plainly stated in all his ads), and pretreatment, she rudely interrupted indicating she had no interest in discussing ANYTHING, except getting a PERFECT job for $48.00, which was HER price, not John's price. She was just looking to browbeat John into doing the job for nothing. We did leave, after trying to thank her for allowing us to give her an estimate, but she wanted everything for $48.00. No one would have done it. Giving in only encourages this type customer to try to beat other service people out of fair wages with their "understandings", and "I was quoted", which they weren't. NO STARS FOR MS CHARLOTTE!!TOM

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I'm an insurance adjuster, specializing in work in the public/government sector. I have used A-1 American on flood jobs many times. They are the best in this region. I just wanted to share this to save others time, money, and possibly, disappointment. Environmental moisture work is their specialty, and they are top-notch at it, first time, every time. They are excellent in detecting claims fraud, failure to mitigate, and finding/documenting pre-existing conditions. And, by the way, they are pretty good at just plain old carpet cleaning, too. You don't have to wait for a flood.

5
★★★★★

I'm an insurance adjuster, specializing in work in the public/government sector. I have used A-1 American on flood jobs many times. They are the best in this region. I just wanted to share this to save others time, money, and possibly, disappointment. Environmental moisture work is their specialty, and they are top-notch at it, first time, every time. They are excellent in detecting claims fraud, failure to mitigate, and finding/documenting pre-existing conditions. And, by the way, they are pretty good at just plain old carpet cleaning, too. You don't have to wait for a flood.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My wife and I live in a mobile home in Blanchard. We have our carpets cleaned once or twice a year. I was using someone else until they failed to make 2 appointments without notice. I called American from the yellow pages. They came out, inspected our carpets, and mentioned things my other cleaner never did. I tried their recommendations, including power scrubbing, and the carpets looked better than they had in years. Spots came out that my other cleaner told me were permanent. They always take the time to inspect for problems, rather than just starting to clean, and hoping that steam cleaning alone will do the job!! Will NEVER use any one else. Mobile home carpets aren't the best, but they have extended the life of ours. We thought we would already have had to replace them. We will probably get several more YEARS! I RECEMMEND A-1 without reservation.

5
★★★★★

My wife and I live in a mobile home in Blanchard. We have our carpets cleaned once or twice a year. I was using someone else until they failed to make 2 appointments without notice. I called American from the yellow pages. They came out, inspected our carpets, and mentioned things my other cleaner never did. I tried their recommendations, including power scrubbing, and the carpets looked better than they had in years. Spots came out that my other cleaner told me were permanent. They always take the time to inspect for problems, rather than just starting to clean, and hoping that steam cleaning alone will do the job!! Will NEVER use any one else. Mobile home carpets aren't the best, but they have extended the life of ours. We thought we would already have had to replace them. We will probably get several more YEARS! I RECEMMEND A-1 without reservation.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband and I recently moved here from Dallas. There are some really great carpet cleaning companies there, but I didn't know anyone here. A friend at my new job recommended A-1 American Carpet Cleaning. They came in, asked about the problems we knew about, and then did a thorough inspection. They discussed their findings and recommendations, which were detailed and, we felt, very
accurate. Even at home, no one took the time and care to really examine our carpets that thoroughly, much less to point our some areas of moisture leakage that the home inspection at closing missed! They cleaned our carpets perfectly, and came back to take care of some minor mold problems before they became a big problem. They worked closely with the contractor doing the leak repairs to make sure all areas were covered, and no additional mold
was evident. I can't begin to express our gratitude and thanks for their knowledge, expertise, and concern. Kathy M.

5
★★★★★

My husband and I recently moved here from Dallas. There are some really great carpet cleaning companies there, but I didn't know anyone here. A friend at my new job recommended A-1 American Carpet Cleaning. They came in, asked about the problems we knew about, and then did a thorough inspection. They discussed their findings and recommendations, which were detailed and, we felt, very
accurate. Even at home, no one took the time and care to really examine our carpets that thoroughly, much less to point our some areas of moisture leakage that the home inspection at closing missed! They cleaned our carpets perfectly, and came back to take care of some minor mold problems before they became a big problem. They worked closely with the contractor doing the leak repairs to make sure all areas were covered, and no additional mold
was evident. I can't begin to express our gratitude and thanks for their knowledge, expertise, and concern. Kathy M.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

First, let me get the bias out of the way. I do carpet cleaning, mainly in homes. I'm a small, independent cleaner. So, why am I writing about A-1? I've known John for a few years. When I run into a problem I'm not sure about, flooding, mold, odor, extreme soiling, etc., I call John for his advice. Several times he came out to my job and explained what I needed to do to make my customer happy. He has never attempted to solicit a single customer. His knowledge in specialty areas is unparalled around here. I know several other cleaners he also works with, too. He's never been demeaning with his advice, and always has been right on. He always follows up to make sure things went as they should. Don't know what I could do without his help. If you have a special problem, he's the guy with answers. He's the only guy I know around here who used to teach all areas of carpet cleaning.

5
★★★★★

First, let me get the bias out of the way. I do carpet cleaning, mainly in homes. I'm a small, independent cleaner. So, why am I writing about A-1? I've known John for a few years. When I run into a problem I'm not sure about, flooding, mold, odor, extreme soiling, etc., I call John for his advice. Several times he came out to my job and explained what I needed to do to make my customer happy. He has never attempted to solicit a single customer. His knowledge in specialty areas is unparalled around here. I know several other cleaners he also works with, too. He's never been demeaning with his advice, and always has been right on. He always follows up to make sure things went as they should. Don't know what I could do without his help. If you have a special problem, he's the guy with answers. He's the only guy I know around here who used to teach all areas of carpet cleaning.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've used A-1 for about 20 years, and they are the best in this area!Some people question their special, but like most specials, thereare some limitations, but they are reasonable. If there are problemswith my carpet, they take the time to explain what and why. You aren't going to get EVERYTHING for $12.00, or $20.00 or $30.00 per room from anyone!! You will get the best VALUE from these guys, and they are real pros. I have a small dog who can have accidentson occassion, and they have always been able to take care of the odor, and could not get that done by ANY ONE else. When our washer line broke once, my agent sent someone else out, had odor problems. I had to call A-1 who found some minor mold problems had started. They cleared it up and showed me the testing they did to prove it, too.

5
★★★★★

I've used A-1 for about 20 years, and they are the best in this area!Some people question their special, but like most specials, thereare some limitations, but they are reasonable. If there are problemswith my carpet, they take the time to explain what and why. You aren't going to get EVERYTHING for $12.00, or $20.00 or $30.00 per room from anyone!! You will get the best VALUE from these guys, and they are real pros. I have a small dog who can have accidentson occassion, and they have always been able to take care of the odor, and could not get that done by ANY ONE else. When our washer line broke once, my agent sent someone else out, had odor problems. I had to call A-1 who found some minor mold problems had started. They cleared it up and showed me the testing they did to prove it, too.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a coupon for 12.00 per room I should have been charged 48.00 plus tax. They tried to charge me 89.20 for two bedrooms, a hall way and a family room that was less than 820 feet. Did not honor coupon insulted me and packed up and left. Ironically they were a half an hour late and I had to rent a machine from LOwe's and spend 35.00 total to do what they were charging 89.20. Thats a big difference.

1
★☆☆☆☆

I had a coupon for 12.00 per room I should have been charged 48.00 plus tax. They tried to charge me 89.20 for two bedrooms, a hall way and a family room that was less than 820 feet. Did not honor coupon insulted me and packed up and left. Ironically they were a half an hour late and I had to rent a machine from LOwe's and spend 35.00 total to do what they were charging 89.20. Thats a big difference.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

A 1 American Carpet Cleaning Systems is really a world class carpet cleaning company. They came in and for less than $100 did our entire two bedroom apartment. They did such a great job that our carpet looked newer than it did when we moved in. They were even able to get the huge red stain out that we had been working on for four months. I would definately recomend them to anyone needing carpet cleaning.

5
★★★★★

A 1 American Carpet Cleaning Systems is really a world class carpet cleaning company. They came in and for less than $100 did our entire two bedroom apartment. They did such a great job that our carpet looked newer than it did when we moved in. They were even able to get the huge red stain out that we had been working on for four months. I would definately recomend them to anyone needing carpet cleaning.

Was this review helpful to you?
Ratings_icons Ratings_icons