Pearl's Place

I wouldn't recommend Pearl's Place to anyone. They weren't very welcoming or organized. I knew more about the dresses than the consultant. I do tend to be a perfectionist but it was just ridiculous. The worst part is that they cut out all of the tags in the dresses and won't even tell you the style number so that you can look at pictures on the web. They are very pushy but not in a friendly way.

Posted 11/30/09 | Report Abuse

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Okay, I read reviews online about this place and was so terrified by what some of the people said that I almost didn't go. Instead, I brought my mother for back-up. :-) When I first stepped in, I heard a bride mention that she was in for her third alteration and nearly walked back out of the store. All of that being said, I'M SO GLAD I STAYED! There are TWO different clipboards in the store, so you have to write your name on the correct one. However, after putting my name down, my mother and I were able to look around. We looked for about twenty minutes before a lady came and asked if I was me...we had strayed into another room and the associate came looking for us. I had no clue what I wanted as far as a wedding dress goes, but (the associate with me at the time was Ruth) the lady with me was very patient with me. She asked what I liked and didn't like. The second dress she pulled was the first one I tried on and I never wanted to take it off. I tried on another anyway, but ended up purchasing that first dress. I also had my bridesmaids order from here and not a single one of them reported any problems to me. They said they went in, got measured (one had to be measured by two different associates...not sure why) and that was it. I will admit, while I was in the store, there was a bride next to me who tried on a dress and the sales associate flat out told her it looked bad on her and that the other dress was more flattering. I'd have been hurt if she'd said it to me, but the lady said it in a way that made me wonder she sounded impatient...after that lady left I heard her talking with another lady and found out that woman had tried on over twenty gowns, decided on her dress, but came back to purchase it and while she had checkbook in hand she saw a different bride walk by in yet another gown and decided she wanted to try that on before buying and that was why the associate commented the way she did. This same associate had previously came over and told me I looked beautiful in my gown. The store was so thoughtful, they even dimmed the store lights for me when I told them I had an evening wedding. I stayed and talked with some of these women and I joked around with them. One lady is kinda sarcastic (which I loved, but others may not have gotten) and another laughed every time I danced in my dress (to make sure I could dance in it at the reception). I hate to see all the negative comments because it almost stopped me from going...and I got such a lovely dress. The only alterations I needed was darts added to the bust, and it looked amazing both before and after. I would recommend that shop to anyone looking for a dress...I just wouldn't recommend going on Saturday...it's busier than you will want to deal with. Lol.

Posted 11/04/09 | Report Abuse

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When you are shopping for your wedding dress you want to feel special and important. This is not the place to go for this. Because they do not take appointments you are left waiting to even try on a dress.
The first time I went to try on wedding dresses I was treated great, but once they got the sale it all went downhill. The salesperson measured me and didn't know what size to order. Also I was making a change to the dress and she didn't know how much that was going to cost. She was supposed to call me, but she never did. I don't know what size she ordered me or what extra cost there will be.
Every time I went into the store after purchasing the dress I was treated very rudely. They no longer cared because they had already gotten my money.
I chose to forfeit my deposit on my dress and go elsewhere.
PLEASE DO NOT SHOP HERE! YOU WILL NOT GET THE SERVICE YOU DESERVE!

Posted 08/10/09 | Report Abuse

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If your a bride their nice to you cause your spending a lot and sending in the mothers, flower girl and bridesmaids to spend money too. As a bridesmaid they are rude, and very unhelpful. I went in to be measured and order my dress after she made me try on a too big dress and take my measurements the woman left me, walked by me a few more times and just ignored me, so i left. I understand they are busy, just not the rudeness.

Posted 07/01/09 | Report Abuse

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I went in to Pearl's Place to look for a wedding dress. I have had previous experience with the store when I had to order a bridesmaid dress from here, but it has been a few years. I was appalled by the way my friend and I were treated today. There were four sales associates and the only one that gave us any attention passed us off to another one, who then also ignored us. There were only three other customers in the store at this time, one of which was also trying to receive some assistance unsuccessfully. The one sales associate that did speak to us told us to sign in (on this same clipboard I have seen other reviewers mention), and then walked away from us. I asked her how the dresses were arranged, and instead of answering my question, she insisted again that I sign the clipboard. Every other place I have been to has greeted us, made us feel welcome and I will not ever go back in that store. If I do stand in any more weddings, I will order my dress from another store, or online. When you are shopping for something as special as a wedding gown, rudeness is not appreciated- it really puts a damper on the enthusiasm and enjoyment of the occasion. Terrible place to shop, would have also preferred to rate as 0 stars.

Posted 06/25/09 | Report Abuse

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The store seemed fine when I went in and the sales lady was helpful with the initial purchase. However, the alterations and pickup process are AWFUL! The woman who did my alteration completely botched the hem, shortening the straps, even the simplest details like trimming off extra thread were disregarded. The dress is now the right length, but a sloppy mess, and thus can't be fixed. If you do buy a dress here, do NOT let them alter it - free isn't worth it if they ruin your dress - at least it's not MY wedding.

Posted 06/01/09 | Report Abuse

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OMG!!! My sister bought her dress at Pearls Place a year ago and the experience was wonderful she made us feel so comfortable...my sister was a mild pain in the butt but Jen was sooo understanding now its my turn and Jen is GONE and There is NO WAY IN HELL I will buy my gown at Pearls!

Posted 03/11/09 | Report Abuse

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I went in on a Friday afternoon and waited for about 20 or 30 minutes. When a saleswoman helped me, we went around and pulled out a ton of dresses to try on. She was very patient with me and after, oh, a good hour and a half (yes, I am responsible for the long wait time), I found the perfect dress. I love it. By the time we were finished, the store was very crowded. Now I'm just waiting for the dress to come in! I will write another post after it gets here and I need to get measured. Just avoid going in on a Saturday.

Posted 02/27/09 | Report Abuse

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I went to Pearl's a few days ago to help my sister look for a dress. We had to wait so long but there were hardly any customers! A dirty looking red head must have passed us up 4 times. She fiddled behind the desk and told us someone would be right with us. She told the next associate that came along that we were waiting and they got in a spat about 'I just had a bride. You're not doing anything. Let (I forgot the name) help them." all while we were standing right there! We started looking for my moms dress. That was another experience in itself. I had Donna and a younger lady both helping my mom giving her compliments on everything she put on, ugly or not. I was looking at wedding dresses for my sister and I heard an associate or the owner maybe, tell someone that the ladies helping my mom were lying to make a sale even if it makes her look heavy. My mom's a size 8. We were so disgusted with this place we left. And to top it off when we were leaving, my sister went to scratch her name off the list and we were already scratched off. No one called her name. This place is a disgrace and Mrs. Pearl should be ashamed of those employees.

Posted 01/30/09 | Report Abuse

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I love this store. I've been shopping there since prom. I have never seen more dresses. My attendants and I all looked great on my wedding day. It's crowded, but I grew up in Metairie. Everything is crowded. The people there were always very nice. I have to highly recommend Pearl's if you want to have the most options. They don't play! They also always work with you on pricing.

Posted 10/28/08 | Report Abuse

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Way to go, Pearl's Place. Looks like you can't take the heat for being such a crap store, so you sent your minions out onto the internet on September 8th to write bogus five star reviews. They also hit this review site: http://neworleans.citysearch.com/review/4404764

What a coincidence! So many satisfied customers, all on the same day! LOL. Nice try, but about as subtle as a sledgehammer. How about trying not to SUCK for a change of pace?

AVOID PEARL'S PLACE!

Posted 09/27/08 | Report Abuse

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I recently bought all my dresses from Pearl's Place. My only complaint was that they were extremely busy but the consultants are very patient regardless, as well as knowledgeable of their selection. After dealing with them for a few weeks I understand now that the reason they are so busy is that they have tons of dresses and several customers taking advantage of the free alterations, especially on Saturdays. Now I know that you should either get there super early on Saturday to avoid the wait, but weekdays are really the best days to come. I shopped around everywhere before deciding on Pearl's Place and found that they have the largest selection and no other bridal store offers free alterations. Pearl's Place really made planning my wedding much easier.

Posted 09/08/08 | Report Abuse

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I'm getting married next month. I just finished my alterations at Pearl's. The wait was long on Saturday's, but the second time I came on a Wednesday the wait was not long. My dress is beautiful. I can't wait to wear it down the isle. Pearl's was very accomadating to me. I consider myself a "high maintenance" bride. They were patient and had what I wanted.

Posted 09/08/08 | Report Abuse

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As God is my witness, I will never set foot in this tacky, yatty store again. I waited more than 2 hours just for the privilege of trying on a bridesmaid dress I had already bought and paid for to confirm that it fit properly. This is after they measured me OVER MY CLOTHES back in April, ordered a dress two sizes too big based on this asinine "measuring" session, then I had to come in and wait around an ungodly amount of time to get the oversized monstrosity pinned so that it could be cut down to size. Three visits, hours of my life I will never get back, just a nightmare. I didn't spend nearly as much time dealing with my own wedding dress! If I could have gotten away with just giving the bride 500 bucks to get out of having to deal with these people, I would have in a heartbeat. Do yourself an enormous favor and STAY AWAY FROM PEARL'S PLACE!~ If I could give the store zero stars, I would. Too bad I had to give it one in order to post. :P

Posted 08/20/08 | Report Abuse

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I was looking for 2 dresses that I had seen in a bridal mag. I called pearls place and asked if they had these 2 dresses and if they sold dresses off the rack.(to make sure they would be there because I was going the next day) They told me that they had the dresses and that they DID NOT! sell off the rack. After making the 3 hour trip I arrived there shorty after they opened. After waiting 45min my consultant was finally there. I showed her the pics of the 2 dresses and she brought me to the section of that designer. The dresses were not there! I was told that they were sold. I decided to stay anyway because she said she could show me similar dresses. Not a single dress was even close! Then to make things even better, my consultant decided to just walk away to go eat and would come back with a mouthful of food!

Posted 01/08/08 | Report Abuse

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They had a million dresses! My bridal consultant found me the perfect dress. I went back 3 times, and she was so patient with me. Every time I go in there the staff is constantly trying to help me. I saved $320 on my bridal gown and they aren't going to charge for alterations. I'm going to order my bridesmaids through their internet service to save my girls some money. They gave me a sizing chart and explained the whole thing to me. They told me how to save money! I love this place!

Posted 06/09/07 | Report Abuse

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After finding the gown I wanted, I needed to find the price I could afford. I found out about Pearl's Place. I placed an over the phone order, got a price that was hundreds less, and received my dress quickly. Thanks for a great wedding experience.

Posted 11/28/05 | Report Abuse

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