Bennett's Camera

I have done business with Bennetts for many years and have always had very pleasant experiences with each visit. Made no diference if I was buying camera gear, studio lighting, flash equipment, or just browsing and standing over the shoulder of the lady doing retouching in Photo Shop.
They are all very knowledgeble, helpful and alway very pleasant. Matter of fact, I was in there yesteday, just to browse.

I had to replace my camera and was looking to upgrade. The folks at Bennett's were great. I have to say they are by far the most knowledgeable in the city with
what works best. Expecting a different experience after reading another review, I was pleasantly surprised, and thought I should share----Amy

They could be the cheapest in town and I wouldn't buy from them. They treat customers like they are ignorant and have serious attitude towards anyone who doesn't own a Canon or Nikon camera. I sent my husband in just to see if it was because all of the guys behind the counter were men, and I was getting the "mom with camera" treatment, or if they were just rude in general. He left disgusted as well. However, they did not treat him with disdain the way I was. Instead they insisted he had to buy a "better" camera i.e. more expensive. The employees would rather talk to each other and will look down their noses at you if you ask questions. Once they realize you do know what you're talking about and aren't going to be taken by their attitude, they become short and to the point. Seems they prefer to have people that either will shell out money blindly or those who agree with their own personal choices on equipment. Go to Wolf Camera or Lakeside down the road!! Prices are the same, but you'll get treated like a human being and not like a subordinate!!

PROS: none
CONS: terrible parking, rude service

Every time I enter Bennetts I'm greeted with a friendly smile that quickly turns into a contemptuous sneer. I walked in the other day ully intending to buy $1200 worth of camera gear only to be talked down to, told that what I wanted didn't exist and all in a tone that said, "we don't give a damn."
I've worked plenty of customer service gigs and dealt with annoying customers to understand where the animosity can come from, but this was over the top.
It's amazing they stay in business with their F-You attitude. I'd rather shop anywhere else than Bennetts.