Ray Brandt Chrysler Dodge Jeep

★★★☆☆
  • 1660 Westbank Expy

    Harvey, LA 70058

    Map & Directions
  • 504-290-0651

3.0 2
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By far the worst auto service and customer service I've seen. Brought my car in because I was told by another mechanic my pcm had a blown circuit which resulted in my cooling fan not functioning. The mechanics at Ray Brandt tell me my frame is damaged and a wire is grounded that they can't reach and they can't do anything and that I should see an auto body shop... and charge me $115. I take their advice, and the auto body repairs what Ray Brandt said... doesn't work. Ray Brandt refuses to give any sort of refund, discount on repair, or even an apology to me. I also brought my car in at 8 am and was told it wouldn't be ready well into the afternoon or later... their shuttle takes me home... I get home and get the call to pick it up at 11am. Their shuttle driver decides not to answer his phone and Ray Brandt can't get a hold of him, so I have to pay to get a ride back to the dealer. I would avoid this dealership like the plague if I were you.

1
★☆☆☆☆

By far the worst auto service and customer service I've seen. Brought my car in because I was told by another mechanic my pcm had a blown circuit which resulted in my cooling fan not functioning. The mechanics at Ray Brandt tell me my frame is damaged and a wire is grounded that they can't reach and they can't do anything and that I should see an auto body shop... and charge me $115. I take their advice, and the auto body repairs what Ray Brandt said... doesn't work. Ray Brandt refuses to give any sort of refund, discount on repair, or even an apology to me. I also brought my car in at 8 am and was told it wouldn't be ready well into the afternoon or later... their shuttle takes me home... I get home and get the call to pick it up at 11am. Their shuttle driver decides not to answer his phone and Ray Brandt can't get a hold of him, so I have to pay to get a ride back to the dealer. I would avoid this dealership like the plague if I were you.

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We purchased a new Dodge Nitro for our family. Our salesman was very good and also very nice. We got a great deal and found everyone very helpful. I would highly recommend this dealership to friends and family or anyone else! We were very happy!

5
★★★★★

We purchased a new Dodge Nitro for our family. Our salesman was very good and also very nice. We got a great deal and found everyone very helpful. I would highly recommend this dealership to friends and family or anyone else! We were very happy!

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