Norton Animal Hospital

★★★★☆
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41.96 -71.2039
Map and Directions to Norton Animal Hospital

508-618-4219

147 West Main St

Norton, MA

02766

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3.5 4
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Reviews 1 - 4 of 4.
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Poor customer service, lost vet records, long appointment wait times. AVOID!

1
★☆☆☆☆

Poor customer service, lost vet records, long appointment wait times. AVOID!

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Business Response:

We have the legal veterinary records for these patients from Norton Animal Hospital. Client claims we lost records from previous animal hospital which are not in our records and are the responsibilty of the previous practice. We have all information, including the vaccination status of the patients, excluding the former practice's hard copy of records. We are always happy to discuss any aspect of our customer service in order to improve our standards of care. We may take a little more time than the average veterinarian but we will always give our clients and patients the time they need.
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We received the very best care for our dog, Harley.
For 13 1/2 years we felt cared for and received expert treatment every step of the way.
If you want the best, this is the place to bring your loved pet.
Dr. Tom and his experienced staff are a tops.

5
★★★★★

We received the very best care for our dog, Harley.
For 13 1/2 years we felt cared for and received expert treatment every step of the way.
If you want the best, this is the place to bring your loved pet.
Dr. Tom and his experienced staff are a tops.

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Business Response:

Thank you!
.

I currently bring my cat here. All members of the staff seem to genuinely enjoy their jobs and care about their furry patients. Evening and weekend hours are available. There are a few vets of staff, so I have never had a problem getting a last-minute appointment. The wait is never long, and I am usually ushered into an examining room within a few minutes of my arrival. The vets are knowledgeable and friendly. The vet techs are very helpful.

4
★★★★☆

I currently bring my cat here. All members of the staff seem to genuinely enjoy their jobs and care about their furry patients. Evening and weekend hours are available. There are a few vets of staff, so I have never had a problem getting a last-minute appointment. The wait is never long, and I am usually ushered into an examining room within a few minutes of my arrival. The vets are knowledgeable and friendly. The vet techs are very helpful.

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Business Response:

Thank you!
.

This is a very nice Animal Hospital. We have been taking some of our pets here for a while and they have just an outstanding service. They take the time to answer any questions you might have and will do anything to help your pet(s).

4
★★★★☆

This is a very nice Animal Hospital. We have been taking some of our pets here for a while and they have just an outstanding service. They take the time to answer any questions you might have and will do anything to help your pet(s).

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Business Response:

Thank you!

Message from Norton Animal Hospital

Norton Animal Hospital has been providing veterinary services to the region for over 30 years. Our "staff family" is dedicated to individualized pet medical care, provided with concern and compassion in partnership with our clients. We use a team approach for the benefit of the pet, so that the team can provide care for all of our patients consistently. The most rewarding and truest test of our success is to keep your pet healthy and happy. Please call us to learn more about how we can help you and your pet!

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