I don't know what's up with these other reviews, but having had two pets with terminal illnesses cared for at South Bay Veterinary Group, I can say that in many office visits and worried phone calls I have had only good experiences, particularly in difficult circumstances.
"Specialists" had recommended putting one pet down immediately "because she was suffering" even thought she seemed ok, if a bit unwell, outwardly.
After consultation with one of the docs there, who spent a good deal of time researching her case and bugging the specialists for the info they forgot to tell him or me, he was able to give me very good advice. My pet has lived so far 15 weeks past that date, and is doing quite well. She won't live forever, but these doctors gave my pet and me a lot of quality time together.
I also had to have another pet put down and did it there. They were very good about it.
The office staff have also taken a good deal of time to help in very trying circumstances.
I have seen some pretty harsh customers in that office -- those of you with issues, try being nice to everyone around you, and see if that changes things.
PROS: Very well trained in veterinary medicine
CONS: Busy office
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