The Charles Hotel

★★★★☆
  • 1 Bennett St

    Cambridge, MA 02138

    Map & Directions
  • 617-864-1200

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My friends stayed here when they came in from out of town so I spent a lot of time here. They have lovely rooms with fine accomodations. In the afternoons, they have wine and appetizers in the lobby which is very nice. Excellent customer service and accomodations

5
★★★★★

My friends stayed here when they came in from out of town so I spent a lot of time here. They have lovely rooms with fine accomodations. In the afternoons, they have wine and appetizers in the lobby which is very nice. Excellent customer service and accomodations

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.

This by far is the best hotel! so much to do great restrants all together beautiful. the staff is very pleasant. I can't wait to stay there again.

2
★★★★★

This by far is the best hotel! so much to do great restrants all together beautiful. the staff is very pleasant. I can't wait to stay there again.

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I've stayed in a few hotels, but nothing beats the friendliness of this staff. It is seen when employees pass one another and clearly in the staff culture. I was greeted by a smiling and genuine doorman and a cheerful front desk staff. From there it only got better. When I looked lost looking for the gym a staff member promptly walked me to the gym, not just gave me directions. It was all in all a very refreshing experience. Definitely going back!

5
★★★★★

I've stayed in a few hotels, but nothing beats the friendliness of this staff. It is seen when employees pass one another and clearly in the staff culture. I was greeted by a smiling and genuine doorman and a cheerful front desk staff. From there it only got better. When I looked lost looking for the gym a staff member promptly walked me to the gym, not just gave me directions. It was all in all a very refreshing experience. Definitely going back!

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.

Our room had a nice view of the river. The location of this hotel can't be beat. The staff here were neither very friendly nor courteous. This hotel definitely isnt luxurious. It's not too bad of a place if you just need a place to sleep (the bed is actually pretty comfortable). The room we stayed in was quite small, but relatively clean. The decor wasn't very impressive. Amenities are basic. Parking is expensive.

3
★★★☆☆

Our room had a nice view of the river. The location of this hotel can't be beat. The staff here were neither very friendly nor courteous. This hotel definitely isnt luxurious. It's not too bad of a place if you just need a place to sleep (the bed is actually pretty comfortable). The room we stayed in was quite small, but relatively clean. The decor wasn't very impressive. Amenities are basic. Parking is expensive.

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.

My husband and I were impressed with this hotel for it's convenient location and what we felt was reasonable value (we were staying outside of term time - I'm sure their rates are much higher when school's in session). Nice views and adequate facilities, with a few quaint New England touches like patchwork quilts & shaker-inspired furniture. We'd definitely recommend it to anyone; I don't recall whether parking was included in our rate but was very convenient - and anyone who has ever tried to park near Harvard Square knows this can be invaluable. Note that this is not a hugely luxurious hotel, but certainly on the higher-end in terms of comfort & style.

PROS: Great location, reasonable off-season rates
CONS:

4
★★★★☆

My husband and I were impressed with this hotel for it's convenient location and what we felt was reasonable value (we were staying outside of term time - I'm sure their rates are much higher when school's in session). Nice views and adequate facilities, with a few quaint New England touches like patchwork quilts & shaker-inspired furniture. We'd definitely recommend it to anyone; I don't recall whether parking was included in our rate but was very convenient - and anyone who has ever tried to park near Harvard Square knows this can be invaluable. Note that this is not a hugely luxurious hotel, but certainly on the higher-end in terms of comfort & style.

PROS: Great location, reasonable off-season rates
CONS:

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.

The Charles Hotel is an amazing hotel and it all started with the wonderfully efficient reservation agents. I had booked my reservation online and had a special request of an early check-in, later that afternoon I had received an e-mail from a reservation agent letting me know that they had received my request and that they would try their best to comply. I travel a lot and stay at a fair number of high-end places around the world. I have never before had a hotel send me an email from an actual person. It was a very cool touch and showed me the level of service The Charles Hotel provides. The rest of my stay was just great. The reception desk was charming and enjoyable. The rooms were flawless and my whole stay at The Charles Hotel was very refreshing.

2
★★★★☆

The Charles Hotel is an amazing hotel and it all started with the wonderfully efficient reservation agents. I had booked my reservation online and had a special request of an early check-in, later that afternoon I had received an e-mail from a reservation agent letting me know that they had received my request and that they would try their best to comply. I travel a lot and stay at a fair number of high-end places around the world. I have never before had a hotel send me an email from an actual person. It was a very cool touch and showed me the level of service The Charles Hotel provides. The rest of my stay was just great. The reception desk was charming and enjoyable. The rooms were flawless and my whole stay at The Charles Hotel was very refreshing.

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This hotel has a nice view and best location. It is close to all companies and universities. The staff is first class. The room is superb. It's a perfect hotel! The location is superb, near Harvard and MIT. It is also close to shopping centers and restaurants. The room view is beautiful. We had a great time on vacation here. Well, the cost is a bit high, but definitely worthwhile.

4
★★★★☆

This hotel has a nice view and best location. It is close to all companies and universities. The staff is first class. The room is superb. It's a perfect hotel! The location is superb, near Harvard and MIT. It is also close to shopping centers and restaurants. The room view is beautiful. We had a great time on vacation here. Well, the cost is a bit high, but definitely worthwhile.

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.

The rooms are very nice at this hotel and you can get some with nice views of the Charles River and Boston. The hotel is very expensive though, like everything else in Harvard Square. The Hotel has two restuarants and a few bars, salon, & Spa. If you have some extra money to spend this is a beautiful hotel in a great location, if you are trying to save some money just look a mile away and you are sure to find a better deal.

4
★★★★☆

The rooms are very nice at this hotel and you can get some with nice views of the Charles River and Boston. The hotel is very expensive though, like everything else in Harvard Square. The Hotel has two restuarants and a few bars, salon, & Spa. If you have some extra money to spend this is a beautiful hotel in a great location, if you are trying to save some money just look a mile away and you are sure to find a better deal.

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.

THis is a very beautiful hotel, in a great location, and with great amenities. It has several very good restaurants in its complex, including Henrietta's Table, the fantastic (and expensive) Rialto, and Legal Seafood. It is quietly elegant, very interesting design, not just a rectangular box like many other buildings.

4
★★★★☆

THis is a very beautiful hotel, in a great location, and with great amenities. It has several very good restaurants in its complex, including Henrietta's Table, the fantastic (and expensive) Rialto, and Legal Seafood. It is quietly elegant, very interesting design, not just a rectangular box like many other buildings.

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.

Charles Hotel is a stunning hotel. In fact, it's a whole COMPLEX, with fantastic restaurants, and in the winter, even an ice skating rink. You walk through the front door and are greeted by classic muted colors, nice chairs, and helpful staff. Henrietta's Table, Rialto, and Legal Seafood are some of the delectable (and expensive) restaurants right inside the hotel complex. The location is great, right in Harvard square, but not too loud.

4
★★★★☆

Charles Hotel is a stunning hotel. In fact, it's a whole COMPLEX, with fantastic restaurants, and in the winter, even an ice skating rink. You walk through the front door and are greeted by classic muted colors, nice chairs, and helpful staff. Henrietta's Table, Rialto, and Legal Seafood are some of the delectable (and expensive) restaurants right inside the hotel complex. The location is great, right in Harvard square, but not too loud.

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.

This is just a great hotel. Beautiful rooms, service. Great restaurants and bars. Rialto is amazing.

2
★★★★★

This is just a great hotel. Beautiful rooms, service. Great restaurants and bars. Rialto is amazing.

 

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