Joseph Gann Jewelers
Exceptional Jewerly Since 1933!
Categories:
Jewelry & Watch Stores, Clocks, Jewelry, Watches, Wholesale Jewelry, Chinaware & Glassware
Message from Joseph Gann Jewelers
Since 1933, Joseph Gann Jewelers has been providing quality diamonds and jewelry to Boston customers with the highest quality, affordable merchandise and superior service. Come visit this Boston fine jewelry store at their Downtown Crossing location or shop on their web site. Not only can customers expect quality diamonds and jewelry, this Boston jeweler also offers fine and casual china and crystal, watches and clocks from well-known brands. Joseph Gann Jewelers also takes special care when handling and repairing jewelry and watches. They only use expert diamond setters and jewelry repairmen, and have a full time expert watchmaker on hand for your convenience. Free estimates are available. Whether you are looking for a diamond engagement ring, wrist watch, or jewelry, this established Boston jewelry store has a very large selection. Visit Joseph Gann Jewelers today.
Editorial by Citysearch
Downtown Crossing Boston jeweler has been selling premium diamonds, tableware, giftware and watches since 1933.Key Points
- Hand Selected Diamonds
- Great Selection of Watches
- Wedding Registry
Insider Pages Reviews for Joseph Gann Jewelers
They do a lot of radio advertising. Located right near (or in) the Jeweler's Building in Downtown Crossing. Friend had good experience but I'm still saving for that special something.
Posted 02/02/09 | Report Abuse
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This Jewelry Store is just a pleasant experience. The have an abundance of jewelry to choose from. If you do not see it on showcase, ask as they have so much more behind in a vault/safe. This is a family owned business and the genuine concern for their clients is apparent. They are not pushy but rather are there to help you find what you are looking for. I went into this store well over 20 times with different people for opinions therefore I was waited on by just about everyone who works here. The staff was always so patient, helpful and friendly. It is apparent that the staff gets along exceptionally well and it reflects when being waited on. I have referred over a dozen people to this Jeweler and they each have the impression of this gem of a store. They also carry crystal, china and so much more. I fretted over two months between two rings and ended up working with a staff to create a wedding ring that worked with my engagement ring. He made sure to work with my budget as it would have been easy to just create a ring for top dollar. Instead we worked with a ring that was close but needed some molding. They truly did a great job and I love returning to their showroom. FIVE STAR + !!!
PROS: Exceptional staff, exceptional inventory, great location, great hours
CONS: NOTHING NEGATIVE ABOUT THIS JEWELER
Posted 10/06/05 | Report Abuse
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Latest reviews from Citysearch.
best of boston: excellent service, great for engagement/wedding rings
by harter
I can't recommend this Joseph Gann Jeweler enough. On a recent hunt for an engagement ring I visited a number of places and was disappointed by what I found, especially in terms of the customer service and the selection. I had heard about the Jewelry Exchange and decided to wander in to one of the jewelers. On my first foray, I met Joshua Gann and he patienty instructed me on the finer details of diamonds and showed me a few rings. Over the next few months, as I honed my searched, Joshua offered more and more detail on diamonds and rings with earnesty and honesty. The ring I bought was perfect and the experience was so terrific that my fiancee and I returned to buy our weddings bands there. Joseph Gann Jewelers is a family-run business and that feeling carries over into their interaction with customers and the sense of fairness that acccompanies information and prices. If you read this before you begin your search or as you are about to head to the exchance, I urge you to go here first.
Pros: service, price, honesty
Cons: nothing
Posted 09/11/08
Amazing service - even on smaller purchases
by ems82
I went to Joseph Gann looking for a citrine ring for under $700. Citrine is not an expensive stone, so several other jewelers I visited had shown me their in stock selection and stopped there. At Joseph Gann, Matthew spent an hour going through catalogs of settings with me to find exactly what I wanted. When the band I wanted didn't come with the setting I wanted he had the manufacturer combine two rings just for me. The level of service I received for such a relatively small purchase was remarkable, and my custom ring is absolutely gorgeous! The accent diamonds have incredible sparkle when many jewelers would have used lower quality stones. Matthew was extremely patient and helpful throughout the entire process. I never would have thought I could have a custom piece of jewelery within my budget. What a wonderful discovery! Of course such wonderful customer service is smart business: I will definitely go back, I've recommended my friends, and I told my boyfriend that Matthew is the man to see for a certain jewelry purchase down the road! A+ all the way!
Pros: customer service, high quality jewelry, no attitude
Posted 09/24/07
Honest jewels from honest people - the best
by drschnitz
I have known the Gann's for two or three decades now. Nearly all my jewelry purchases have been from a Gann. I cannot praise them highly enough. They are business-like, but they are also kind, concerned and personable. Most of all, they are honest to a fault. There is no hype - no push - no manipulation. They will not tell you a stone is good when it's just alright - they tell you the truth in a low-key atmosphere and let you make your own decisions. If you want advice, they have endless (and usually quite good) ideas; if you just want to sit with some choices, that's ok too. They are professionals in the best (old-fashioned) sense of that word. When you walk out of a mall store, you never quite know just what you got - when you walk out of Gann's, you know you got the best you could afford at a good, fair price. You know you can depend on the quality. If the love of your life, doesn't like what you've bought, Gann's will work with you - they will design special pieces, and their repair work is first-rate. I know - I have availed myself of all of these services. When you're buying jewelry, in the end what you are actually buying is the honesty and decency of the salespeople. You cannot choose better than Herb, Rita, Josh and the rest of the family and crew. No joke - when I think of honesty - I think of the Gann's.
Pros: Everything
Cons: They're not in Lexington
Posted 07/27/07
Great customer service! Not snooty like other jewelers.
by peterskim
My wife and I visited a few jewelry shops in downtown crossing for her engagement ring. We were extremely turned off by the snootiness of the various stores. We felt like as soon as they knew we were shooting to spend less than $3k on the ring, they suddenly stopped trying to help us. Decenza and EB Horn were two places like that. We were fortunate to come upon Joseph Gann Jewelers. One of the Gann brothers patiently spent an hour helping us find the right ring. We never felt pressured the whole time, unlike the other jewelry stores. We whole-heartedly recommend Joseph Gann.
Pros: Service, Price
Cons: None
Posted 01/29/07