Best Buy
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Message from Best Buy
Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.
Editorial by Citysearch
In ShortFounded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
Key Points
- Consumer Electronics
- Personal Computers & Software
- Home Appliances
The Inside Scoop
- Look Good - Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
- The Extras - If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
- Know Before You Go - Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
Insider Pages Reviews for Best Buy
I went looking for a digital camera and found the staff at Best Buys the most knowledgeable about the product I wanted. They kept the recommendations in the price range I preferred and help me compare several comparable products. There pricing was comparable to others stores for the same quality. I found they had a lot of information to share and willing to stop to explain what I did not understand. When you go to purchase an item make a list of the features that you think you would us. This helps keep you focused and gives the sales people something to go by.
Camera shopping by LL
Posted 09/02/09 | Report Abuse
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Trying to live a green lifestyle, I decided to call the Best Buy store in Watertown on a Monday afternoon at 2:00. My phone has a timer onit, so I know these facts are accurate:
First call: machine answers, i press "3" to speak to an associate, phone rings for 4 minutes, no human answers, phone then hangs up on me.
Second call: machine answers, i press "3" for associate, someone picks up after two minutes of ringing, I say I want to talk to the cell phone department, she transfers the call, phone rings for 4 minutes, then hangs up on me.
Third call: machine answers, i press "3" for associate (I know, I'm an idiot). phone rings for 7 minutes, finally associate picks up. transfers me to cell phone department, where asociate picks up phone and promptly hangs it up.
Fourth call- ok, there was no fourth call. I fired up my computer and bought the cell phone online (NOT at bestbuy,com)
Posted 12/08/08 | Report Abuse
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I usually find good deals on dvds at Best Buy, but sometimes service isn't as good as I'd like. This one time I asked a worker to look to see if they had a dvd I wanted in the back and instead of going to a computer and checking their inventory, she goes to the back and then tells me that there are way too many boxes and she knows its in one of them, but there were too many to check. Otherwise, best buy is a great place to shop.
Posted 11/04/05 | Report Abuse
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Whenever I need anything electronic or digital or high-tech, Best Buy is the first place I think of and it's the first place I go. I have been to this Best Buy many times within the past couple years. About a year ago, my husband and I bought a new computer there. I got it home and tried it out. I hated the operating system, so I returned it. It was the most hassle-free return I've ever had, and I wasn't chargred a "restocking fee." Many of the sales associates aren't quite as knowledgeable as I'd like, but that doesn't deter me from going to the store.
Posted 09/13/05 | Report Abuse
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It has wide selections. You can almost find everything you need. The service are okay. Suggest to check availability online first. The price are high, especially for service & repair.
Posted 09/04/05 | Report Abuse
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If you like best buy, the one in Watertown delivers all the goods. My favorite display in the one of the Bose Lifestyle system. This one is easy to get to if you have a car.
Posted 08/01/05 | Report Abuse
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Best Buy is the perfect place to go for technological needs. They have almost anything one would need to keep up with the fast changing times of technology, but the costumer service can be a hassle. I suggest using the store as a place to go when you know what your doing already, as returning things, and dealing with the store for other than buying can really become aggravating. I definately would suggest the store for those who are already computer users and just use the store to go and get whatever they know they need, and not let the store handle their problems.
Posted 05/30/05 | Report Abuse
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Best buy kicks ass!!!!
by Anonymous
I love this best buy because it is the first that the headquarters delivers to in Massachusettes so that means that they have the freshest stuff and the sweetest deals. Rock on!
Posted 05/29/05 | Report Abuse
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