Your Pet's Choice

★★★☆☆
42.059 -72.7671
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413-569-2417

549 College Hwy

Southwick, MA

01077

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About Your Pet's Choice

Pets & Animals

Pets & Animals
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3.0714285 14
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Reviews 1 - 14 of 14.
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Several people have commented on the store's cleanliness, but my friend and I didn't have the same experience. She went there for horse supplies and didn't end up buying what she needed because both the display shelves and the bags were covered in dust. They had 3 plastic display containers in the front of the store; in the first there were many Cockatiels, in the second were 2 puppies, and in the third were numerous Sun Conures. The 2 with birds had no perches and the floors were covered in feathers, and the puppies should be nowhere near the birds. As far as the store being well-stocked: I went for some bird food; the kind I needed I couldn??t buy because the entire line was outdated by at least a year. The owner was in front and acted clueless; he said he wasn??t in charge of that and he couldn??t tell me who was or who I could speak to, or even if they had more supplies in storage. He also didn??t offer to call me when new stock came in. Finally, I went toward the back for bird supplies and in the enclosed room was birds in cages on the shelves and various small animals (a hedgehog, etc.) on the floor and the bottom cages also had no screen tops and were LOADED with flies. Dirty store, unsafe housing for the animals, outdated supplies by several months, really poor customer service; this was toward the end of the summer, and even though I??m frequently in that area I wouldn??t buy anything from them. Beware!

1
★☆☆☆☆

Several people have commented on the store's cleanliness, but my friend and I didn't have the same experience. She went there for horse supplies and didn't end up buying what she needed because both the display shelves and the bags were covered in dust. They had 3 plastic display containers in the front of the store; in the first there were many Cockatiels, in the second were 2 puppies, and in the third were numerous Sun Conures. The 2 with birds had no perches and the floors were covered in feathers, and the puppies should be nowhere near the birds. As far as the store being well-stocked: I went for some bird food; the kind I needed I couldn??t buy because the entire line was outdated by at least a year. The owner was in front and acted clueless; he said he wasn??t in charge of that and he couldn??t tell me who was or who I could speak to, or even if they had more supplies in storage. He also didn??t offer to call me when new stock came in. Finally, I went toward the back for bird supplies and in the enclosed room was birds in cages on the shelves and various small animals (a hedgehog, etc.) on the floor and the bottom cages also had no screen tops and were LOADED with flies. Dirty store, unsafe housing for the animals, outdated supplies by several months, really poor customer service; this was toward the end of the summer, and even though I??m frequently in that area I wouldn??t buy anything from them. Beware!

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Wonderful store. Prices are cheaper than Daves, Tractor Supply, and Petco. Friendly and knowledgeable employees. Very clean. Definitely a satisfied customer!

5
★★★★★

Wonderful store. Prices are cheaper than Daves, Tractor Supply, and Petco. Friendly and knowledgeable employees. Very clean. Definitely a satisfied customer!

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.

Its a very nice, clean store with a very good selection. Prices are a little high and normally I don't mind spending a little more supporting a local buisness, however.......the customer service is horrible.. I have been there 8 or 9 times and am not going back.

2
★★☆☆☆

Its a very nice, clean store with a very good selection. Prices are a little high and normally I don't mind spending a little more supporting a local buisness, however.......the customer service is horrible.. I have been there 8 or 9 times and am not going back.

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I was a resident of Southwick for 8 years and now live close by. I have shopped there for years and also like to support local businesses. I even bought a puppy there. I had already paid for her and asked the owner if they came from a puppy mill. He told me he didn't think so. While I believe he does buy some locally, after doing an internet search, found that my dog came from one of the biggest mills in Minnesota - I even saw an undercover video. My friend's dog came from a large one in OK. He had told me that the two dealers he buys from in MN and OK breed themselves or "within the family". I accepted this when I bought her, that's on me. Just wanted others to know that there's no question that some of the dogs come from the mills and given his business savvy, highly unlikely he didn't know.

3
★★★☆☆

I was a resident of Southwick for 8 years and now live close by. I have shopped there for years and also like to support local businesses. I even bought a puppy there. I had already paid for her and asked the owner if they came from a puppy mill. He told me he didn't think so. While I believe he does buy some locally, after doing an internet search, found that my dog came from one of the biggest mills in Minnesota - I even saw an undercover video. My friend's dog came from a large one in OK. He had told me that the two dealers he buys from in MN and OK breed themselves or "within the family". I accepted this when I bought her, that's on me. Just wanted others to know that there's no question that some of the dogs come from the mills and given his business savvy, highly unlikely he didn't know.

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To respond to the comment below, I would like to say that I am a resident of Southwick and on several occasions the store in question has purchased puppies from me. I breed Maltese and Yorkshire Terriers. I cannot say where their other puppies come from, but I can guarantee that the pups they have purchased from me did not come from a puppy mill and were in perfect health.

4
★★★★☆

To respond to the comment below, I would like to say that I am a resident of Southwick and on several occasions the store in question has purchased puppies from me. I breed Maltese and Yorkshire Terriers. I cannot say where their other puppies come from, but I can guarantee that the pups they have purchased from me did not come from a puppy mill and were in perfect health.

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I have been shopping as a regular customer at Your Pets Choice for over 5 years now and I find the store to be clean, well stocked, and the personnel to be very helpful. I have run into an employee from time to time that have been less than helpful, but it seems that their employment at the store didn't last more than a month or two. Their prices are very reasonable for a local town store. I will gladly spend an extra dollar and support a local business , not to mention when you factor in the price of gas to get to large corporate stores like Petco, it may actually come out cheaper. I have had to special order a few items now and again and they have always come through, usually within a week. I especially like that their puppies are in open pens where people can hold them, rather than behind glass in kennels like most pet stores. Overall this is one of the better pet stores I have been to and I will continue shopping here for all my pets needs.

4
★★★★☆

I have been shopping as a regular customer at Your Pets Choice for over 5 years now and I find the store to be clean, well stocked, and the personnel to be very helpful. I have run into an employee from time to time that have been less than helpful, but it seems that their employment at the store didn't last more than a month or two. Their prices are very reasonable for a local town store. I will gladly spend an extra dollar and support a local business , not to mention when you factor in the price of gas to get to large corporate stores like Petco, it may actually come out cheaper. I have had to special order a few items now and again and they have always come through, usually within a week. I especially like that their puppies are in open pens where people can hold them, rather than behind glass in kennels like most pet stores. Overall this is one of the better pet stores I have been to and I will continue shopping here for all my pets needs.

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This store is very well stocked and we have always been able to find what we need. That, and its location in the center of town, make it very convenient. We have purchased fish and fish tank supplies, as well as hamsters and small animal supplies. The prices are a bit high, however.

3
★★★☆☆

This store is very well stocked and we have always been able to find what we need. That, and its location in the center of town, make it very convenient. We have purchased fish and fish tank supplies, as well as hamsters and small animal supplies. The prices are a bit high, however.

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.

We had a cat who had diabetes and had to be on a special diet. They were the only pet store in town that carried the food that was needed. The nice thing about them is they carry a wide variety of pet supplies. We also enjoy visiting the puppies they have. However the customer service is not consistent so we don't go there that much. If they could get that perfected we would go there more often.

3
★★★☆☆

We had a cat who had diabetes and had to be on a special diet. They were the only pet store in town that carried the food that was needed. The nice thing about them is they carry a wide variety of pet supplies. We also enjoy visiting the puppies they have. However the customer service is not consistent so we don't go there that much. If they could get that perfected we would go there more often.

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The few times I have been here the staff was young and more concerned with talking with their friends. The prices were very high and as a result I did not purchase anything.

2
★★☆☆☆

The few times I have been here the staff was young and more concerned with talking with their friends. The prices were very high and as a result I did not purchase anything.

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Your Pets Choice is a very convenient store for my family. We need live food for our lizard and they always have what we need for food as well as supplies. They have a nice selection of fish and they all look very healthy.

4
★★★★☆

Your Pets Choice is a very convenient store for my family. We need live food for our lizard and they always have what we need for food as well as supplies. They have a nice selection of fish and they all look very healthy.

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Because of the personnel at this store, I do not frequent it very often. They do have a good selection of most items but the prices seem to be rather high and customer service is definitely lacking.

3
★★★☆☆

Because of the personnel at this store, I do not frequent it very often. They do have a good selection of most items but the prices seem to be rather high and customer service is definitely lacking.

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We have found Your Pets Choice to be a great place to acquire small pets (i.e. hamsters). The pets that we have purchased there have been healthy and lived to their normal life expectancy. Upon bringing them home they have been quite tame and very easily became accustomed to being held. Other items in the store seem a bit pricey in comparison to others. The staff has been helpful when whenever we have stopped in.

4
★★★★☆

We have found Your Pets Choice to be a great place to acquire small pets (i.e. hamsters). The pets that we have purchased there have been healthy and lived to their normal life expectancy. Upon bringing them home they have been quite tame and very easily became accustomed to being held. Other items in the store seem a bit pricey in comparison to others. The staff has been helpful when whenever we have stopped in.

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.

We only use this pet store if we really need something and don't have time to go else where. They have the supplies but I find the people aren't helpful. My child had an issue with his fish tank and they did not handle it well at all. My son was crying when he got back to the car. They might have been right with their decision but it was the way it was said and handled that was upsetting. We try to avoid this pet store.

1
★☆☆☆☆

We only use this pet store if we really need something and don't have time to go else where. They have the supplies but I find the people aren't helpful. My child had an issue with his fish tank and they did not handle it well at all. My son was crying when he got back to the car. They might have been right with their decision but it was the way it was said and handled that was upsetting. We try to avoid this pet store.

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This is a great pet store located in the center of Southwick. They have all the pet supplies you could need. Anything from hay for your horse or mice for your snakes they have it all here. The owner is great and very helpful when you have questions. I go here for all my birds supplies.

4
★★★★☆

This is a great pet store located in the center of Southwick. They have all the pet supplies you could need. Anything from hay for your horse or mice for your snakes they have it all here. The owner is great and very helpful when you have questions. I go here for all my birds supplies.

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