Bernies Audio Video

My wife and I shopped around for a new washer and dryer set. The sales guy (Ryan) at Bernie's knew his stuff, and was very helpful. He offered to beat the sale price of any area store (even though it lowered his comission!). We found a low-post-Christmas sale at Sears, but Bernie's beat the price and included the free delivery deal that Sears offered..Delivery was on time.The guys on the delivery crew were polite, neat, and had great attitudes. (The other post about bad service was almost two years ago and they must have cleaned up their act since then.) I'd go back to Bernie's in a heartbeat.

The sales man was the only polite person in the store. Delivery/installers were rude and made it clear that they wanted to go home. Poor installation, half fast job. Went to the store to confront the manager and never even got an appology never looked me in the eye and gave me the aditude that the store could do no wrong.
I have had 2 bad experiences with this store. Will never go back again.

PROS: low prices
CONS: the employees