Newbury Comics

★★★★☆
  • 332 Newbury St

    Boston, MA 02115

    Map & Directions
  • 617-236-4930

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.

DO NOT BUY FROM HERE. THEY WILL RIP YOU OFF! I just bought a Herschel Duffle Bag and these guys mislead me. They made me wait 6 weeks for my delivery and also MADE ME PAY 20 Sterling POUNDS extra for customs, which they didn't clarify in their item description. VERY MISLEADING AND SLY SELLER. PLEASE DO NOT GET RIPPED OFF LIKE I DID!!!!!!!!!!!!!

1
★☆☆☆☆

DO NOT BUY FROM HERE. THEY WILL RIP YOU OFF! I just bought a Herschel Duffle Bag and these guys mislead me. They made me wait 6 weeks for my delivery and also MADE ME PAY 20 Sterling POUNDS extra for customs, which they didn't clarify in their item description. VERY MISLEADING AND SLY SELLER. PLEASE DO NOT GET RIPPED OFF LIKE I DID!!!!!!!!!!!!!

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.

DO NOT BUY FROM HERE. THEY WILL RIP YOU OFF! I just bought a Herschel Duffle Bag and these guys mislead me. They made me wait 6 weeks for my delivery and also MADE ME PAY 20 Sterling POUNDS extra for customs, which they didn't clarify in

3
★★★★★

DO NOT BUY FROM HERE. THEY WILL RIP YOU OFF! I just bought a Herschel Duffle Bag and these guys mislead me. They made me wait 6 weeks for my delivery and also MADE ME PAY 20 Sterling POUNDS extra for customs, which they didn't clarify in

.

I will never go back to that store and its really sad... cause they have a lot of nice stuffs but...

the customer service is horrible, the people are rude and don't seems interested to help or take comics orders. + the comics orders are never accurate they tried to put comics or publicity ( the kind that u need to pay for) that i didn't order... same numbers in double even in triple or the special edition that i didn't ask for.... and its not possible to return or exchange it at home u realize u have twice the same number.

they don't have a proper system to take care of their clients needs or orders, so unless u need something they already have and don't need information

i will now buy my comics online... at least it will be easier to get what i really want and they wont try to hide stuff i don't want in my order.

0
★☆☆☆☆

I will never go back to that store and its really sad... cause they have a lot of nice stuffs but...

the customer service is horrible, the people are rude and don't seems interested to help or take comics orders. + the comics orders are never accurate they tried to put comics or publicity ( the kind that u need to pay for) that i didn't order... same numbers in double even in triple or the special edition that i didn't ask for.... and its not possible to return or exchange it at home u realize u have twice the same number.

they don't have a proper system to take care of their clients needs or orders, so unless u need something they already have and don't need information

i will now buy my comics online... at least it will be easier to get what i really want and they wont try to hide stuff i don't want in my order.

.

Every time I go in to one of these stores it smells the same no matter which one you go into. Its not a bad smell but a smell of fun.

2
★★★★☆

Every time I go in to one of these stores it smells the same no matter which one you go into. Its not a bad smell but a smell of fun.

Pros: Always having cool things to buy.

Cons: They put in a little kids section.

.

I placed an order with Newbury Comics online on the 17th of December. I paid extra for the "expedited" shipping which claims that it will take an estimated 2-3 business days, rather than the regular shipping which takes 2-7 days. Knowing that it might be a little more than 3 days was fine with me since I gave myself some cushion for Christmas (Xmas would be the 6th business day, which I imagined would be the very last day that it would arrive.)
After a couple of days I did not receive a shipping notification, so I emailed customer service. I received a reply with a tracking number, as well as a notification that some orders have experienced delays up to THREE weeks, and that I would have to wait as long as that until 1/08/10! This led to a series of emails which came to no conclusion but that I would "just have to wait," at which point I said No, no no, and no. Three weeks for an EXPEDITED packaged that is supposed to take three DAYS? No. I immediately used my tracking # at USPS only to discover USPS did not have my package at all! I called back to USPS three times and got the initial Supervisor's Supervisor, who told me the package was never accepted from Newbury Comics; they did not have my package at any facility from which it could have shipped out of Mass. to California (where my mother and sister were eagerly awaiting their Christmas package). I immediately went online to Newbury Comics only to discover there is no phone number available at which time I called their Harvard Sq. location to ask for a number. I was given their head office in Brighton, and told to call and hit 0 for an operator. He told me I would be transferred to a person, unfortunately I reached a voicemail machine. Disappointed, I called back to the head office and pressed # for their directory at which time I was connected with a customer service representative. She asked for my order number and told me she had no more information for me than she "thinks" USPS got my package. Not good. I asked to speak to her supervisor and she informed me that he would not be able to tell me anything else. After insisting for several minutes that I would still like to speak with him, she finally put me on the phone with a guy named Matt. I have never, and I repeat NEVER, been so disrespected and dismissed. He was loud, rude, spoke over my concerns continuously with a dismissive, "you will have to wait six business days," and even HUNG UP ON ME. I repeat, the supervisor of customer service at Newbury Comics HUNG UP on me. I paid extra for expedited shipping for a reason, and when I asked for a shipping refund he informed me that he would not give me any refund at all. The only thing they did was "reship" the order which I doubt has even happened, and now my present will not be here in time for Christmas. I have called and left a message with the VP of merchandising, Valerie Forgione, however I am not optimistic that she will be able to help in any way. I am SICK of them! I paid EXTRA for expedited shipping for a reason, told it might be up to THREE weeks, and then refused when I requested a refund on shipping!! This is by far the WORST experience I have ever had with customer service ANYWHERE (and credit card companies and computer techs are pretty bad). I will NEVER ever purchase anything from them again, and I will be pursuing any type of action possible!!

0
★☆☆☆☆

I placed an order with Newbury Comics online on the 17th of December. I paid extra for the "expedited" shipping which claims that it will take an estimated 2-3 business days, rather than the regular shipping which takes 2-7 days. Knowing that it might be a little more than 3 days was fine with me since I gave myself some cushion for Christmas (Xmas would be the 6th business day, which I imagined would be the very last day that it would arrive.)
After a couple of days I did not receive a shipping notification, so I emailed customer service. I received a reply with a tracking number, as well as a notification that some orders have experienced delays up to THREE weeks, and that I would have to wait as long as that until 1/08/10! This led to a series of emails which came to no conclusion but that I would "just have to wait," at which point I said No, no no, and no. Three weeks for an EXPEDITED packaged that is supposed to take three DAYS? No. I immediately used my tracking # at USPS only to discover USPS did not have my package at all! I called back to USPS three times and got the initial Supervisor's Supervisor, who told me the package was never accepted from Newbury Comics; they did not have my package at any facility from which it could have shipped out of Mass. to California (where my mother and sister were eagerly awaiting their Christmas package). I immediately went online to Newbury Comics only to discover there is no phone number available at which time I called their Harvard Sq. location to ask for a number. I was given their head office in Brighton, and told to call and hit 0 for an operator. He told me I would be transferred to a person, unfortunately I reached a voicemail machine. Disappointed, I called back to the head office and pressed # for their directory at which time I was connected with a customer service representative. She asked for my order number and told me she had no more information for me than she "thinks" USPS got my package. Not good. I asked to speak to her supervisor and she informed me that he would not be able to tell me anything else. After insisting for several minutes that I would still like to speak with him, she finally put me on the phone with a guy named Matt. I have never, and I repeat NEVER, been so disrespected and dismissed. He was loud, rude, spoke over my concerns continuously with a dismissive, "you will have to wait six business days," and even HUNG UP ON ME. I repeat, the supervisor of customer service at Newbury Comics HUNG UP on me. I paid extra for expedited shipping for a reason, and when I asked for a shipping refund he informed me that he would not give me any refund at all. The only thing they did was "reship" the order which I doubt has even happened, and now my present will not be here in time for Christmas. I have called and left a message with the VP of merchandising, Valerie Forgione, however I am not optimistic that she will be able to help in any way. I am SICK of them! I paid EXTRA for expedited shipping for a reason, told it might be up to THREE weeks, and then refused when I requested a refund on shipping!! This is by far the WORST experience I have ever had with customer service ANYWHERE (and credit card companies and computer techs are pretty bad). I will NEVER ever purchase anything from them again, and I will be pursuing any type of action possible!!

Pros: Cute stuff

Cons: Service is absolutely appalling!!

.

I've worked for Newbury Comics for 5 years. They hire people based upon their personal style/attractiveness and almost nothing else. They want everyone's money, but they also want really really hip people to feel really really hip while they are shopping there . . . . it's very weird, like they can't decide what kind of company they want to be anymore.

4
★★★★☆

I've worked for Newbury Comics for 5 years. They hire people based upon their personal style/attractiveness and almost nothing else. They want everyone's money, but they also want really really hip people to feel really really hip while they are shopping there . . . . it's very weird, like they can't decide what kind of company they want to be anymore.

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I ordered a CD from Newbury via Amazon.com. The CD mailed quickly and arrived quicker -- but it wasn't the CD I ordered. When I wrote them, they told me they couldn't get the CD I'd ordered and to 'throw away' the one they sent...then I checked that one and it's $1.25 via Amazon...no wonder they said 'throw it away'...

My guess is that they never had the one I wanted to begin with...bizarre! I've never had a single problem with an Amazon vendor before, but you can bet I won't use Newbury again(and I buy LOTS of CDs!!).

1
★☆☆☆☆

I ordered a CD from Newbury via Amazon.com. The CD mailed quickly and arrived quicker -- but it wasn't the CD I ordered. When I wrote them, they told me they couldn't get the CD I'd ordered and to 'throw away' the one they sent...then I checked that one and it's $1.25 via Amazon...no wonder they said 'throw it away'...

My guess is that they never had the one I wanted to begin with...bizarre! I've never had a single problem with an Amazon vendor before, but you can bet I won't use Newbury again(and I buy LOTS of CDs!!).

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.

As a comic book and music fan, the place has a great selection of rare finds and classics. They happen to also have some great deals occasionally. My advice is to only bring about $30 to the store, otherwise you might spend a whole month's paycheck.

4
★★★★☆

As a comic book and music fan, the place has a great selection of rare finds and classics. They happen to also have some great deals occasionally. My advice is to only bring about $30 to the store, otherwise you might spend a whole month's paycheck.

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I have found the staff at this particular Newbury Comics store is rather snobby. They seem to think they know everything about music. Funny that once I got into more obscure, independent music I found that the selection of cd's is merely okay compared to other independent music stores. There are lots of tchotchkes which make for good gifts for young teenagers. The prices are generally higher than the suburban locations due to the Newbury Street location. The selection of DVDs is pretty good but buying through newburycomics.com is often cheaper, even with the cost of shipping. This particular location also has a selection of foreign editions of magazines like Vogue and Elle. Overall, I really do not like this store.

PROS:
CONS: Elitist hipster staff, tepid selection

2
★★☆☆☆

I have found the staff at this particular Newbury Comics store is rather snobby. They seem to think they know everything about music. Funny that once I got into more obscure, independent music I found that the selection of cd's is merely okay compared to other independent music stores. There are lots of tchotchkes which make for good gifts for young teenagers. The prices are generally higher than the suburban locations due to the Newbury Street location. The selection of DVDs is pretty good but buying through newburycomics.com is often cheaper, even with the cost of shipping. This particular location also has a selection of foreign editions of magazines like Vogue and Elle. Overall, I really do not like this store.

PROS:
CONS: Elitist hipster staff, tepid selection

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As other reviewers have pointed out, Newbury Comics is not just for Comics. It's actually dominated by music. I've had success finding a lot of less mainstream, jam band CDs here, stuff that I probably wouldn't find at a Sam Goody. Of course, if you do want comics, they have tons of that too.

Their location in the heart of Newbury Street makes them pretty special. Whether I mean to or not, every time I come to Newbury Street, I end up spending a good bit of my time hanging out in Newbury Comics.

4
★★★★☆

As other reviewers have pointed out, Newbury Comics is not just for Comics. It's actually dominated by music. I've had success finding a lot of less mainstream, jam band CDs here, stuff that I probably wouldn't find at a Sam Goody. Of course, if you do want comics, they have tons of that too.

Their location in the heart of Newbury Street makes them pretty special. Whether I mean to or not, every time I come to Newbury Street, I end up spending a good bit of my time hanging out in Newbury Comics.

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Unlike corporate music stores Newberry comics has its own flavor. They are unique and fun. The store sells music, posters, stickers, jewelery...etc. It's hard to walk into the store and not buy something. The employees are very nice and are willing to help you find anything. They sell music in records, tapes and cds. One of my favorite items at the store is there t-shirts. They sell hysterical t-shirts. They have one liners from famous movies. I abolutely love going to Newberry Comics.

4
★★★★☆

Unlike corporate music stores Newberry comics has its own flavor. They are unique and fun. The store sells music, posters, stickers, jewelery...etc. It's hard to walk into the store and not buy something. The employees are very nice and are willing to help you find anything. They sell music in records, tapes and cds. One of my favorite items at the store is there t-shirts. They sell hysterical t-shirts. They have one liners from famous movies. I abolutely love going to Newberry Comics.

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Despite the name, you'll find much more than comics here. In fact, if anything, the focus of the store is really music or, more generally, pop culture. Their music selection is great, and they've added a nice DVD collection as well. Additionally, you can find a large number of cool chachkas. It's a great place to browse if you're idly wandering around on Newbury Street, and it's hard to resist buying something neat on the way out.

5
★★★★★

Despite the name, you'll find much more than comics here. In fact, if anything, the focus of the store is really music or, more generally, pop culture. Their music selection is great, and they've added a nice DVD collection as well. Additionally, you can find a large number of cool chachkas. It's a great place to browse if you're idly wandering around on Newbury Street, and it's hard to resist buying something neat on the way out.

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Cheap DVDs and music, as well as a large assortment of accessories and fun gifts. I've spent hours in this store, just walking around and looking at all the toys, gag gifts and clothing you can buy. Some of it is so funny. Also, they have used DVDs and CDs so they are even cheaper. Good times at Newbury Comics.

5
★★★★★

Cheap DVDs and music, as well as a large assortment of accessories and fun gifts. I've spent hours in this store, just walking around and looking at all the toys, gag gifts and clothing you can buy. Some of it is so funny. Also, they have used DVDs and CDs so they are even cheaper. Good times at Newbury Comics.

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This is a great store for those looking for used CDs, random Pop Culture gifts, DVDs, etc. Located on the end of Newbury Street closest to Mass. Ave., this is my favorite music store in all of Back BAy and South End. I think it's the most reasonably priced, too.

5
★★★★★

This is a great store for those looking for used CDs, random Pop Culture gifts, DVDs, etc. Located on the end of Newbury Street closest to Mass. Ave., this is my favorite music store in all of Back BAy and South End. I think it's the most reasonably priced, too.

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While still a better alternative than buying your music at an expensive chain store, this place is nothing special. The most amusement comes from the little boxing Jesus dolls that are available for purchase. The sales associates are minimally helpful, and are always willing to talk about their own musical recommendations. All-in-all a decent store for your musical ventures.

3
★★★☆☆

While still a better alternative than buying your music at an expensive chain store, this place is nothing special. The most amusement comes from the little boxing Jesus dolls that are available for purchase. The sales associates are minimally helpful, and are always willing to talk about their own musical recommendations. All-in-all a decent store for your musical ventures.

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If you're looking for a particular CD or DVD and you don't want to spend a lot of money (or pirate it) this store may carry it. There are a number of great deals to be had here. The used CDs come very cheap and they're good quality. The store also sells a lot of random, funny little t-shirts and the like.

4
★★★★☆

If you're looking for a particular CD or DVD and you don't want to spend a lot of money (or pirate it) this store may carry it. There are a number of great deals to be had here. The used CDs come very cheap and they're good quality. The store also sells a lot of random, funny little t-shirts and the like.

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Newbury Comics on Newbury Street offers a great selection on both music and other interesting trinkets. A great place for an original gift. Newbury Comics offers the cheapest CD's in town..both used and new. They are quite a bargain compared to the Virgin Megastore at the end of the block. Shopping at Newbury Comics on Newbury Street is a great experience. There are an eclectic mix of people and stores in the area. Sorry, not much parking

PROS: great area, great prices
CONS: no parking

4
★★★★☆

Newbury Comics on Newbury Street offers a great selection on both music and other interesting trinkets. A great place for an original gift. Newbury Comics offers the cheapest CD's in town..both used and new. They are quite a bargain compared to the Virgin Megastore at the end of the block. Shopping at Newbury Comics on Newbury Street is a great experience. There are an eclectic mix of people and stores in the area. Sorry, not much parking

PROS: great area, great prices
CONS: no parking

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People who are new to Boston are enthralled with Newbury comics. I mean, they have CDs by bands they don't play on the radio! But even though the selection is good (not stellar), the prices are decent (they have the same mark- up as everyone else), and the concept is good, its the staff that makes me dislike this Newbury Street landmark. The last thing I want in a record store is to feel self- conscious about what I take to the counter- that keeps me from BUYING things. Basically, I don't ever feel comfortable buying anything thats not either respected classic rock (I bought my Velvet Underground album there) or something so new, the staff doesn't even know about it yet. I don't think I could ever buy an album by a band that is played on Mtv at Newbury Comics, lest I want the scenester staff to point and giggle at me. Through their lip- rings.

4
★★★★☆

People who are new to Boston are enthralled with Newbury comics. I mean, they have CDs by bands they don't play on the radio! But even though the selection is good (not stellar), the prices are decent (they have the same mark- up as everyone else), and the concept is good, its the staff that makes me dislike this Newbury Street landmark. The last thing I want in a record store is to feel self- conscious about what I take to the counter- that keeps me from BUYING things. Basically, I don't ever feel comfortable buying anything thats not either respected classic rock (I bought my Velvet Underground album there) or something so new, the staff doesn't even know about it yet. I don't think I could ever buy an album by a band that is played on Mtv at Newbury Comics, lest I want the scenester staff to point and giggle at me. Through their lip- rings.

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Newbury Comics is an amazing experience. You don't just go to pick up the new Beck CD. You go to wander through the aisles, talk to the laid back, college radio type workers about why you love the artists and movies you love. If you go into Best Buy, those people don't know Cher from Aimee Mann and could care less. It's great even if you're going for a quick run to know that if you have a question, someone can answer it. I also highly recommend the Wicked Cheap DVD and Music section. I picked up Clueless for $8 and Moulin Rouge for $10! It's a great place to build your collection and just hang around people a little like you.

PROS: Wicked Cheap and a Staff that Knows Their Stuff
CONS: Can be Crowded

5
★★★★★

Newbury Comics is an amazing experience. You don't just go to pick up the new Beck CD. You go to wander through the aisles, talk to the laid back, college radio type workers about why you love the artists and movies you love. If you go into Best Buy, those people don't know Cher from Aimee Mann and could care less. It's great even if you're going for a quick run to know that if you have a question, someone can answer it. I also highly recommend the Wicked Cheap DVD and Music section. I picked up Clueless for $8 and Moulin Rouge for $10! It's a great place to build your collection and just hang around people a little like you.

PROS: Wicked Cheap and a Staff that Knows Their Stuff
CONS: Can be Crowded

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This store is half/comics and half/music. They have a great used and new selection of music, cheaper than most places because they offer so much savings all the time. good buys here!

5
★★★★★

This store is half/comics and half/music. They have a great used and new selection of music, cheaper than most places because they offer so much savings all the time. good buys here!

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I am a loyal Newbury Comics customer because they continue to offer a great selection of CDs at the best prices. My only gripe is that they don't have enough listening stations, so I go to Tower/Virgin and listen and then buy the CD at Newbury. They also have cool gifts, T-shirts, etc. If you are sick of paying $17.99 for CDs, head over immediately.

2
★★★★★

I am a loyal Newbury Comics customer because they continue to offer a great selection of CDs at the best prices. My only gripe is that they don't have enough listening stations, so I go to Tower/Virgin and listen and then buy the CD at Newbury. They also have cool gifts, T-shirts, etc. If you are sick of paying $17.99 for CDs, head over immediately.

Pros: cheap

Cons: few listening station

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The lowest prices in Boston for new rock and pop CD's...period!

If you're looking for Classical and Jazz then i'm afraid that you'll have to look elsewhere:)

2
★★★★★

The lowest prices in Boston for new rock and pop CD's...period!

If you're looking for Classical and Jazz then i'm afraid that you'll have to look elsewhere:)

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This is by far the best music store in the U.S. It has all sorts of music...and if they don't have what you are looking for they will get it shipped to the store for you...free of charge. In addition, they have funny gifts and collectibles, hard to find music, and a great used CD selection. They are reasonably priced compared to many other major record stores. The staff is into their music...but very nice and willing to help. They will even play a CD over the speakers in the store if you aren't sure about it.
--a wicked good time.

2
★★★★★

This is by far the best music store in the U.S. It has all sorts of music...and if they don't have what you are looking for they will get it shipped to the store for you...free of charge. In addition, they have funny gifts and collectibles, hard to find music, and a great used CD selection. They are reasonably priced compared to many other major record stores. The staff is into their music...but very nice and willing to help. They will even play a CD over the speakers in the store if you aren't sure about it.
--a wicked good time.

Pros: many locations, good parking at most, great selection

.

I like obscure music and they always have what I'm looking for. There's also always someone interesting to look at.

2
★★★★★

I like obscure music and they always have what I'm looking for. There's also always someone interesting to look at.

 

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