Raynham Veterinary Hospital

★★☆☆☆

Pets & Animals

Pets & Animals
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I recently brought my 7 1/2 week old boxer for a new puppy check up. When I arrived I gave them my paperwork from the breeder and told them King had recently received a shot and had his first preventative worm treatment. The receptionist was very friendly . She took my info and made copies to give to the vet Dr. Reamsnyder. When Dr. Reamsnyder came into the treatment room with a needle my wife and I both started telling her that the breeder just took him to have a shot and we were told he doesnt need one right now. She told me its a different shot... I asked her to look in the book i brought to make sure...she said she doesn't have to because the one she's giving him is definitely different. I didn't push the issue because i trusted that she knew what she was doing. Well when I got home I looked at the receipt from this treatment and was upset to see that it was the exact same shot he just had... He is not due for that shot for 3 more weeks! The poor baby was up allll night with explosive diarrhea . I went back and told them what had happened but Dr Reamsnyder was not in. The Vet that was working was very concerned and polite. She prescribed anti diarrhea meds but could not give me any answer as to how this could happen. There are only 2 ways this could happen.

1. Dr Reamsnyder (who i later found out is the OWNER) .. gave the shot knowing it was the same shot but proceeded because she wanted to make the money and is a fraud. ( I am trying to give benefit of the doubt that this is not the case. )

OR

2. Dr. Reamsnyder was careless to the point that she wouldn't even check the paperwork her own office photocopied and put in the chart... AND what makes that worse is that we asked her to please check because we were concerned and she was STILL careless enough to not check even when I had it in my hand... offering .

Now let me say nobody is perfect and mistakes happen , but this was SO avoidable it absolutely never should have happened. Imagine if a double dose was toxic enough to kill my baby boxer?? Do you trust someone THAT careless with an important decision or advice with your pet??? I thought that everyone from reception... to the tech,,, and even the Vet were all polite and friendly but what good is that if the Vet you're supposed to trust with your new family member is careless. I may stay with Raynham Vet hospital because honestly everyone else seems great but most definitely will not let Dr Reamsnyder near my dog.

****UPDATE*** 7/19/13
WOW Just spoke with Dr. Reamsnyder. She states she has NO MEMORY of our conversation about King already having the shot!!!!. (it was 1 day ago) She doesn't remember that I stopped her with needle in hand and offered to show her the paperwork to make sure it wasn't the same. And she cant explain why she didn't see it in the paperwork that her own secretary handed her . I reminded her that my wife was there and she remembers... her technician was there and she remembers... Her secretary swears she put it in the chart. The Dr still denies remembering. She then tried to make an cover up with an excuse... it's normal to give a 7 1/2 week old puppy 2 shots in a week when they are supposed to 1x per month! In the end she apologized but obviously its an empty apology. I wonder how many pets have suffered or will suffer under her care. If you do decide to bring your pet here ... Everyone is great... but avoid Dr Reamsnyder to avoid this type of issue. (or worse).

1
★☆☆☆☆

I recently brought my 7 1/2 week old boxer for a new puppy check up. When I arrived I gave them my paperwork from the breeder and told them King had recently received a shot and had his first preventative worm treatment. The receptionist was very friendly . She took my info and made copies to give to the vet Dr. Reamsnyder. When Dr. Reamsnyder came into the treatment room with a needle my wife and I both started telling her that the breeder just took him to have a shot and we were told he doesnt need one right now. She told me its a different shot... I asked her to look in the book i brought to make sure...she said she doesn't have to because the one she's giving him is definitely different. I didn't push the issue because i trusted that she knew what she was doing. Well when I got home I looked at the receipt from this treatment and was upset to see that it was the exact same shot he just had... He is not due for that shot for 3 more weeks! The poor baby was up allll night with explosive diarrhea . I went back and told them what had happened but Dr Reamsnyder was not in. The Vet that was working was very concerned and polite. She prescribed anti diarrhea meds but could not give me any answer as to how this could happen. There are only 2 ways this could happen.

1. Dr Reamsnyder (who i later found out is the OWNER) .. gave the shot knowing it was the same shot but proceeded because she wanted to make the money and is a fraud. ( I am trying to give benefit of the doubt that this is not the case. )

OR

2. Dr. Reamsnyder was careless to the point that she wouldn't even check the paperwork her own office photocopied and put in the chart... AND what makes that worse is that we asked her to please check because we were concerned and she was STILL careless enough to not check even when I had it in my hand... offering .

Now let me say nobody is perfect and mistakes happen , but this was SO avoidable it absolutely never should have happened. Imagine if a double dose was toxic enough to kill my baby boxer?? Do you trust someone THAT careless with an important decision or advice with your pet??? I thought that everyone from reception... to the tech,,, and even the Vet were all polite and friendly but what good is that if the Vet you're supposed to trust with your new family member is careless. I may stay with Raynham Vet hospital because honestly everyone else seems great but most definitely will not let Dr Reamsnyder near my dog.

****UPDATE*** 7/19/13
WOW Just spoke with Dr. Reamsnyder. She states she has NO MEMORY of our conversation about King already having the shot!!!!. (it was 1 day ago) She doesn't remember that I stopped her with needle in hand and offered to show her the paperwork to make sure it wasn't the same. And she cant explain why she didn't see it in the paperwork that her own secretary handed her . I reminded her that my wife was there and she remembers... her technician was there and she remembers... Her secretary swears she put it in the chart. The Dr still denies remembering. She then tried to make an cover up with an excuse... it's normal to give a 7 1/2 week old puppy 2 shots in a week when they are supposed to 1x per month! In the end she apologized but obviously its an empty apology. I wonder how many pets have suffered or will suffer under her care. If you do decide to bring your pet here ... Everyone is great... but avoid Dr Reamsnyder to avoid this type of issue. (or worse).

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We have used this hospital for 8 years for several of our pets. We have mixed experiences and overall I wouldn't recommend them. We have met a few of the doctors and decided to stick with one in particular that we liked. At one time we had 2 dogs that were receiving care there - one of them had lyme disease and the other did not (to our knowledge). We were faithful to tic and flea treatments but we still had tic problems. Eventually the other dog got very very ill and died from complications of lyme that we were not even aware she had. After getting another puppy, we soon learned that there is a vaccine for lyme disease that we were never even offered. When I confronted them about it they claimed that there were 2 vaccines, one of which they never considered effective enough to use anyway and so never even informed people of, and another newer vaccine which, apparently, they also don't inform pet-owners of. This "newer" vaccine was available at the time we brought our new puppy to them, and despite their knowledge of my 2 other dogs having had lyme (one of which they had to put down for us.....) they still did not even inform me of this vaccine and had no intention to do so since all of her puppy care was complete at the time and wouldn't need to go back to the vet until the next year. Come to find out that this vaccine was also available for our other (now deceased....) dog and perhaps her death could have been avoided.
I don't trust doctors (vets or human doctors....) that do not inform people of their options.

1
★☆☆☆☆

We have used this hospital for 8 years for several of our pets. We have mixed experiences and overall I wouldn't recommend them. We have met a few of the doctors and decided to stick with one in particular that we liked. At one time we had 2 dogs that were receiving care there - one of them had lyme disease and the other did not (to our knowledge). We were faithful to tic and flea treatments but we still had tic problems. Eventually the other dog got very very ill and died from complications of lyme that we were not even aware she had. After getting another puppy, we soon learned that there is a vaccine for lyme disease that we were never even offered. When I confronted them about it they claimed that there were 2 vaccines, one of which they never considered effective enough to use anyway and so never even informed people of, and another newer vaccine which, apparently, they also don't inform pet-owners of. This "newer" vaccine was available at the time we brought our new puppy to them, and despite their knowledge of my 2 other dogs having had lyme (one of which they had to put down for us.....) they still did not even inform me of this vaccine and had no intention to do so since all of her puppy care was complete at the time and wouldn't need to go back to the vet until the next year. Come to find out that this vaccine was also available for our other (now deceased....) dog and perhaps her death could have been avoided.
I don't trust doctors (vets or human doctors....) that do not inform people of their options.

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1 out of 1 people found this review helpful.

.

I've been taking my dog to Raynham Vet since we adopted him about a year and a half ago. The staff and veterinarian have been great! They also have a boarding service we used last year. I was impressed with the staff and facility, and they even sent him home with a report card!

5
★★★★★

I've been taking my dog to Raynham Vet since we adopted him about a year and a half ago. The staff and veterinarian have been great! They also have a boarding service we used last year. I was impressed with the staff and facility, and they even sent him home with a report card!

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