Aspen Dental
About Aspen Dental
I had 10 cavities filled here in August. They were nice enough, although I was concerned the the doctor seemed a little bit new and sort of talked his way through the procedures in a way that made me think he wasn't quite a pro at it yet. But they were nice enough, and it was not painful. However, my teeth hurt for a long time after the cavities were filled, so I finally decided to get it checked out. I had new x-rays at the Harvard Dental office and it turns out that they just weren't done well and must be redone. There is space at the top of them where decay has already started again. And my teeth still hurt - I am in the process of having them all redone - very expensive, I am sure that they are nice, but not very competent. (A side note, I also got a partial here which broke within the first month of having it. They put it back together, but it does not fit quite right now.)
Response from this business:
We sincerely apologize if your visit was anything less than exceptional Aspen Dental is committed to providing all patients with exceptional service and care. We sincerely apologize if your visit to our office was anything less. We advise all of our patients to first call the Aspen Dental office where they were treated and, if the issue is still not resolved, to call our Patient Satisfaction Hotline at 1-866-273-8606 or email us at patientservices@aspendent.com. We promise to respond to you as quickly as possible, but no more than two business days from your initial contact with us. Aspen Dental is committed to your total satisfaction and we look forward resolving any issues quickly and courteously. Thank you for letting Aspen Dental serve you.Latest reviews from Citysearch.
I selected this dentist out of my insurance directory and had a bad experience. \r
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As if a visit to the dentist isn't bad enough - \r
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I waited (and waited) in the chair for over an hour waiting for a 2 minute exam with the actual dentist. The rooms are really one big room with dividers so I got the pleasure of listening to someone in the cubby next door being drilled....\r
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After being in the office for over an hour I was informed that 2 different visit were required - one for cleaning and the other for an exam. So... after 1.5 hours I left without even having clean teeth?!!!?!\r
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The staff was very courteous about the entire situation but this just isn't acceptable.\r
Message from Aspen Dental
Key Points
- Affordable dental care
- Convenient locations & extended hours
- Wide range of payment options
Similar Nearby
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10.02 mi
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20.10 mi
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30.13 mi
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40.13 mi
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50.39 mi
