Norm Wagner Toyota

★★☆☆☆
42.5875 -71.7692
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978-342-1330

39 Massachusetts Ave

Lunenburg, MA

01462

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About Norm Wagner Toyota

Categories
  • Auto Dealers
  • Used Car Dealers

Automotive

Automotive
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Reviews 1 - 6 of 6.
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My husband and I bought a toyota there in Feb 2009. There was a light on and they said they would take care of it which they did. But low and behold a month after we bought the car the light came on it took us awhile to figure out it was the low pressure light, found out I need 2 new back tires,called wagner they told me that tires are a wear and tear item, which is ok if I had put alittle wear and tear on them.So 2 tires and $200.00 later on a 2009 with 30,000 miles when we bought it. It really seems once it leaves the lot it's your problem. I truly believe you can get a better price and better service elsewhere. Believe me when anyone asks I tell them now to stay away from Wagner in Lancaster.

1
★☆☆☆☆

My husband and I bought a toyota there in Feb 2009. There was a light on and they said they would take care of it which they did. But low and behold a month after we bought the car the light came on it took us awhile to figure out it was the low pressure light, found out I need 2 new back tires,called wagner they told me that tires are a wear and tear item, which is ok if I had put alittle wear and tear on them.So 2 tires and $200.00 later on a 2009 with 30,000 miles when we bought it. It really seems once it leaves the lot it's your problem. I truly believe you can get a better price and better service elsewhere. Believe me when anyone asks I tell them now to stay away from Wagner in Lancaster.

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Norm Wagner Toyota is excellent.Go there you will find out for yourself.I bought three cars there over the years and have nothing but good things to say.Their service dept is fast and get my car in every time on time.All the toyotas i bought there have been excellent.My salesman Walter was terriffic straight foreward and honest.I send any one i know there and so should you.See walter for a good deal.He speaks spanish also so this made my mother in law happy when we bought her a car(she speaks only spanish and i dont)but he does.keep up the ggod work walter and dont fall off the sign Norm.Tomo

5
★★★★★

Norm Wagner Toyota is excellent.Go there you will find out for yourself.I bought three cars there over the years and have nothing but good things to say.Their service dept is fast and get my car in every time on time.All the toyotas i bought there have been excellent.My salesman Walter was terriffic straight foreward and honest.I send any one i know there and so should you.See walter for a good deal.He speaks spanish also so this made my mother in law happy when we bought her a car(she speaks only spanish and i dont)but he does.keep up the ggod work walter and dont fall off the sign Norm.Tomo

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My family and I visited Norm Wagner and test drove a $35 vehicle. The salesperson was friendly (at first) but the typical stereotype car salesman. Once the salesman realized we were not immediately buying the vehicle his entire demeanor changed - shoulders dropped, he started whining, developed a bad attitude - it was unbelievable to watch. He actually got up from his own desk and walked away from us - leaving us sitting there - with no intention of coming back. Time for us to leave this dealership and never come back. We drove away, completely disgusted with the entire experience.
On a good note, we went directly to Acton Toyota, completely different experience and we ended up buying a $43k vehicle.

1
★☆☆☆☆

My family and I visited Norm Wagner and test drove a $35 vehicle. The salesperson was friendly (at first) but the typical stereotype car salesman. Once the salesman realized we were not immediately buying the vehicle his entire demeanor changed - shoulders dropped, he started whining, developed a bad attitude - it was unbelievable to watch. He actually got up from his own desk and walked away from us - leaving us sitting there - with no intention of coming back. Time for us to leave this dealership and never come back. We drove away, completely disgusted with the entire experience.
On a good note, we went directly to Acton Toyota, completely different experience and we ended up buying a $43k vehicle.

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Poor customer service in the Services department. There's a lady who has lots of attitude. I decided to go after vowing to never go back, but things haven't changed. Stay away and drive to other Toyota Dealers-Westboro Toyota is my favorite

1
★☆☆☆☆

Poor customer service in the Services department. There's a lady who has lots of attitude. I decided to go after vowing to never go back, but things haven't changed. Stay away and drive to other Toyota Dealers-Westboro Toyota is my favorite

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My wife and I went to this dealership to buy a new Toyota Sienna. It was the worst car buying experience I have every had! They are very slimy and they pull all the old car salesman tricks that are made fun of in the movies. This dealership used to be good, but has turned into something really bad. I sent the owner an email about this and he never bothered to respond. Do not do business with this dealership! Go to Acton Toyota or Westboro Toyota.

1
★☆☆☆☆

My wife and I went to this dealership to buy a new Toyota Sienna. It was the worst car buying experience I have every had! They are very slimy and they pull all the old car salesman tricks that are made fun of in the movies. This dealership used to be good, but has turned into something really bad. I sent the owner an email about this and he never bothered to respond. Do not do business with this dealership! Go to Acton Toyota or Westboro Toyota.

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2 out of 2 people found this review helpful.

.

A BRAND NEW FACILITY! This place is nice, and they have a HUGE selection of cars. They also have some great events with radio stations and give away alot of prizes. They have a good service department that has assisted me plenty of times.

4
★★★★☆

A BRAND NEW FACILITY! This place is nice, and they have a HUGE selection of cars. They also have some great events with radio stations and give away alot of prizes. They have a good service department that has assisted me plenty of times.

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1 out of 3 people found this review helpful.

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