Woburn Foreign Auto Body
About Woburn Foreign Auto Body
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They made the process very simple and stress-free. Everyone was great. I would definitely recommend them.
The best experience ever! There was no inconvenience, pics online were great! Car was ready as promised.
I definitely would recommend Woburn Foreign Auto Body for any auto body service. They made what was a stressful situation into a stress free experience and my vehicle was fixed in a timely manner. I was very happy with the work done on my car.
Everything was done quickly, professionally, and with frequent email updates (with pictures). Any question was answered by phone or email. When I got the car back there was a headlight suddenly "out" and they told me to bring it back where they replaced it, no questions asked. The car was cleaned and detailed as well. And they gave my son and I free cookies!
They did a great job. The photos keep you in the loop as to where your car is in the process.Overall the best experience with a repair ever.
They did a great job. The photos keep you in the loop as to where your car is in the process.Overall the best experience with a repair ever.
I highly recommend anyone to bring their vehicle to Woburn Foreign Auto body. They were professional, informative at each step in the process, proactive in their communication to my inquiries and above all their work is first class. They have an email system that allows you to see photos of the progress they are making on the vehicle and if you are inclined to send emails there is a spot in the email for communication back to them.
The car looks as good as knew and I was provided with a great rental car during the time it took to fix my car.
Everyone was absolutely a pleasure to work with and makes coming in after an accident a happy and pleasurable experience.
My wife met an accident and front driver side was damaged. I had option to go anywhere, however I preferred Woburn foreign auto, because my other car was worked on before and had good experience with them. Jim Cooper was very good in explaining everything and regularly sending an update via e mail and pictures of the car and progress done. I will not hesitate to recommend Woburn Foreign to any friends.
Everyone was so kind and helpful. They did a fabulous job on my Camry. I will recommend this shop to all my friends.
From the time I walked in the door to drop off my car for repair, to the pictures posted online during the process, to the quick response to my email questions, to the moment I drove off the site after the repairs were complete, everyone was friendly and professional. My car once again looks like the brand new car that it is. I couldn't be happier with the service I received.
I was completely impressed with being able to track my vehicle's work on-line. That was a great surprise and nothing I had ever seen before. The staff was a pleasure and honestly, a breath of fresh air to deal with. They were super professional and upbeat. I would a thousand times over recommend WFAB to friends and family, and possibly even strangers, hehe. THANK YOU SO MUCH for a great experience from a busy mom of 3!!
The worst case scenario - auto accident, out of home state, car not driveable! I called my insurance company to file the claim and asked the agent to please go on-line and locate a Toyota dealership. He provided 4 within a 50 mile radius, but only one with a collision center. Several hours after the accident, the tow truck delivered car, dog, and us to WFAB. Rhonda and Star got us through the paperwork quickly, arranged for Enterprise to deliver a loaner, and assured us we would be kept informed regularly. We have received updates with pictures/comments since the repairs started. We were advised it would take 3 weeks - and the car was ready 'to the day'! Thanks WFAB for your professional work and service.
"I am extremely pleased with my experience at Woburn Foreign Autobody. The whole process was seamless and simple! we were given a rental car, and updated on the status of our repair nearly everyday via email with pictures included. The repair was super fast and we got the car back fully cleaned and detailed. The place is amazing and the people that work there are phenomenal!!!
I cannot recommend them highly enough."
"I am extremely pleased with my experience at Woburn Foreign Autobody. The whole process was seamless and simple! we were given a rental car, and updated on the status of our repair nearly everyday via email with pictures included. The repair was super fast and we got the car back fully cleaned and detailed. The place is amazing and the people that work there are phenomenal!!!
I cannot recommend them highly enough."
It was a great experience. They were very detailed and the communication was great.
Woburn Foreign Auto Body does excellent collision work. I felt like I could always count on them for everything. From beginning to end they kept me well informed. Thank you!
After a small accident I took my car here and they handled everything. They were very professional and the work done was amazing. Thanks for everything!
Jim Cooper dealt with everything and in a great personnel manner. The work on the car was done perfectly and he helped with everything within his control and then some. Hopefully I don't need another need of a body shop but if I do, I'll go back here.
I have been coming here for a couple years now and I always receive great work on my car. Recently had a brake job and new tires. It was quick and reasonably priced. He even fixed an annoying squeak without me asking.
This is my second time coming to this shop. I have had exceptional customer service. Peter my service advisor went above and beyond trying to get my car to me asap. They gave it back to me even better looking than before. Thank you WFAB!
Unreal customer service! I was referred to WFAB by 128 Volvo for my 07 s40 after being rearended. The damage didn't look like much, but once they took my car apart there was more front/rear damage than they expected. The repairs took 4 weeks to complete (combination of the actual repair work & dealing with insurance assessors). Usually this would be a HUGE issue, but I was given a '10 Toyota Camry to drive and completely updated on every step of the repairs. The WFAB website is great. You can track your car's repair process so you know exactly what they are doing to your vehicle (photos & email alerts). My car was given back to me fully detailed and looking just as great as the day I bought it. The inside/outside were sparkling! Jim, Star, and all the other reps were always pleasant & helpful on the phone and in person.
My car is as good as new! I am so pleased with the work and I will definitely be recommending them to everyone!
Friendly staff and quality work. I have been referring people here for years and I will continue to do so.
The paint job you did on my car looks phenomenal. I was amazed at how affordable it was too. I will definitely be sending people your way, and if anything should ever happen to my car again, you will definitely be getting a call from me.
Pretty pleased with the services provided here. This is my second time coming, each for a different thing. I give 5 stars because my car was done by the weekend and I brought it in Wednesday afternoon
Brought my Honda Civic for a door and fender repair. Luckily, they made it look like new.
I needed a wheel alignment for my Acura after I started to notice my car gradually start to swerve to the left. My daughter drives it too, and she is only 17, so this could potentially become a safety rick. I brought it in and I was back on the road quickly, with a smaller bill than I initially though I would be getting. Thank you for everything.
I am very glad that I found such a great shop! As soon as I walked in, I was greeted with a smile, and as I was telling them the issue with my car, I was given specific feedback regarding what I was speaking about. Very impressive.
They did a very good job here on my Mom's car a few months ago, and didn't charge her an arm and a leg for it. Thank you for the help you provided for her, and if I ever need anything for my own car, I will come here.
I highly recommend WAFB if you ever need auto body work. My daughter's 2007 Honda was repaired by them recently. The repairs were done so well, you can't even tell it was in accident. Star was such a pleasure to deal with; she called me to keep me update on the progress of the repairs. The car was done when they said it would be, and the cost was exactly what they said it would.
Loved the way they conducted their business. Staff was excellent both picking up and dropping off. Always very friendly, answering all questions and keeping me up to date.
From 1st inquiry phone call through estimate, scheduling, and delivery about as good of an experience as you could hope for. Extremely comprehensive, pleasant, easy to do business with!
Very clean place, friendly staff and they had the job don't on time. My car look amazing and i will recommend to everyone!
The worst case scenario - auto accident, out of home state, car not driveable! I called my insurance company to file the claim and asked the agent to please go on-line and locate a Toyota dealership. He provided 4 within a 50 mile radius, but only one with a collision center. Several hours after the accident, the tow truck delivered car, dog, and us to WFAB. Rhonda and Star got us through the paperwork quickly, arranged for Enterprise to deliver a loaner, and assured us we would be kept informed regularly. We have received updates with pictures/comments since the repairs started. We were advised it would take 3 weeks - and the car was ready 'to the day'! Thanks WFAB for your professional work and service.
Thank you for the timely service. My daughter's car looks fantastic! Your shop is the only one I'll ever trust to do repairs to any of my cars.
My car was nearly a total loss. Thanks to the courteous and professional staff at Woburn Foreign auto body. It was restored to showroom condition. They did a fantastic job and I have sincere appreciation towards their work. Thank you!
Very satisfied with the receptionist and work. My car turned out Perfect! I can't believe that i cannot see or even remember where the damage was.
1 out of 1 people found this review helpful.
Everyone was fantastic. Pretty amazing, making a New York gal happy. From not having a car for six weeks! Jim was incredibly responsive and pleasant to work with. Thank you
1 out of 1 people found this review helpful.
Thank you for your great service! The staff here was friendly,cooperative, informative and I loved being able to "watch" the repair in progress via daily e-mails. Jim had even called twice to keep me updated. Thank again!
1 out of 1 people found this review helpful.
After picking up my car which had been with them after significant damage in an accident, it was hit a second time in as much as 2 hours. The staff as well as the work done were fantastic. Both times. Rhonda , Star, and Jim went out of their way to make me feel comfortable and that they really were looking out for me and my car. This kind of service is appreciated, and I thank them.
2 out of 2 people found this review helpful.
The manager, Shawn Bolger, was extremely helpful and made every effort to ensure that my vehicle was repaired properly and that my out of pocket expenses were minimal.He made all the arrangements with my insurance company and handled it very professionally.There really was no effort on my part. My vehicle was also detailed and the car looks great. Nice work and I want to thank them for their work. It was all one stop for me. They had a rental there waiting for me and I went about my businees without interruption.
2 out of 2 people found this review helpful.
Speedy and quality service. Nothing short from amazing. The customers service is fantastic.
2 out of 2 people found this review helpful.
The staff at Woburn Foreign Auto Body is fantastic! The work they did on my vehicle was top notch. I would recommend them to anyone. Great job!
2 out of 2 people found this review helpful.
I just think Woburn is so great. Even though I live in Quincy now, I still make the 25-30 minute drive, they're so professional. The gentleman I've dealt with from day one, Peter, he just doesn't have that horrible Massachusetts attitude that everyone has that you're doing them a favor. Everyone in the office is so nice, they really take the pain out of body work. If every office was like them, the world would be a better place. I get better service and treatment at the body shop than I do at the Jag dealer. I went to a buy new car and was treated like rubbish.
2 out of 2 people found this review helpful.
Peter offers great service and is the main reason for me returning. Everyone is very pleasant and considerate!
2 out of 2 people found this review helpful.
Good to see the progress of the repairs online! Very good service.
2 out of 2 people found this review helpful.
Excellent customer service, communication. Very organized- Thanks for the rental! Ive been here before and I will keep coming back if I need to.
2 out of 2 people found this review helpful.
WFAB used Genuine parts and made my vehicle look and run like it was brand new. I especially liked being able to see the progress each day on line.
2 out of 2 people found this review helpful.
