Top Shelf all the way around. The team really pays attention to your pet's needs and is very friend and informative. The place has heart and it doesn't take long before your pet becomes part of their family. Thanks to the wonderful manager who's wonderful with both pets and owners and thanks to the team for outstanding care for my 14 year old dog Madison. Wouldn't choose any other place to send my pet...
IF YOU LOVE YOUR ANIMAL YOU WILL NOT GO HERE. I went here based on the recommendation on this page and word of mouth. Boy was I mistaken. This place must brainwash people into thinking that they are good with animals because let me tell you, they are not. My three pound puppy went there for a grooming appointment. Three hours later I was returned a dog that looked like a three year old got ahold of scissors. My puppy looks horrible as a result of the Animal Inn's poorly trained grooming "professional" The groomer claimed that my puppy was an angel when my fiance picked him up. Funny how the story changed when I called to complain about the horrible haircut. All of a sudden my puppy was the worst animal on the face of this earth. DO NOT GO HERE EVER! Not only was the staff unprofessional, the place is a complete dump.
0 out of 1 people found this review helpful.
Getting ready to call for reservations. This is my 4th year boarding there. When I come to go to horse shows with my daughter I have always sent Raider there to stay as I want him closer to me . They are so wonderful to my very skittish hound. I never have a second thought as to who to have him stay with. I travel the 230 miles wtih him just so he can stay there rather than in our home area. I would hightly recommend them for your peace of mind. Carol
I have boarded my dog with the Animal Inn several times and Ive always been very happy with them. On many occasions I have called them the day before or the morning that I needed to board her and every time they have accommodated me. My dog has always been safe and well cared for. The only complaint I have is that they are only open until 1 on Sundays. Many people are coming home from vacation on Sunday and I think it would be easier on a lot of people if they were open later. I will defiantly use them again and I would recommend.
PROS: Good prices
CONS: Only open from 11-1 on Sundays
The staff at The Animal Inn in Pittsfield, MA is the most friendly knowlegable and caring staff I have ever encountered. They make you feel very comfortable leaving your pet with them for boarding or grooming. The kennel is by far the cleanest animal facility in the area. Their pricing is very reasonable too!
I would highly recommend using them for all of their services.