Pro Lube Auto Center Northampton

★★★★★
  • 480 Pleasant St

    Northampton, MA 01060

    Map & Directions
  • 413-586-5640

Automotive

Automotive
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Very pleasant! I love this place- You got my car in quick and my car passed inspection! Thanks for the quick fix!\r

3
★★★★★

Very pleasant! I love this place- You got my car in quick and my car passed inspection! Thanks for the quick fix!\r

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Always great service here! Never a complaint.\r

3
★★★★★

Always great service here! Never a complaint.\r

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They do good work and are very helpful to you! Much appreciated.\r

3
★★★★★

They do good work and are very helpful to you! Much appreciated.\r

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Awesome auto body shop. I will always come here!!\r

3
★★★★★

Awesome auto body shop. I will always come here!!\r

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Very helpful staff! Great service!!\r

3
★★★★★

Very helpful staff! Great service!!\r

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Great service! Explained problem. Got me in quickly (small job, but still appreciated it) :)\r

3
★★★★★

Great service! Explained problem. Got me in quickly (small job, but still appreciated it) :)\r

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You all are the best! Since being recommended to me, I always come back!\r

3
★★★★★

You all are the best! Since being recommended to me, I always come back!\r

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Always a great experience, no matter what the repair needs.\r

3
★★★★★

Always a great experience, no matter what the repair needs.\r

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Wonderful, quick service!\r

3
★★★★★

Wonderful, quick service!\r

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You guys are great! Quick and affordable.\r

3
★★★★★

You guys are great! Quick and affordable.\r

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Pro Lube has really been a good place to bring my car. I would recommend them highly.\r

3
★★★★★

Pro Lube has really been a good place to bring my car. I would recommend them highly.\r

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Love the coupons online!!! The office gal is great too. Fast service, thanks!\r

3
★★★★★

Love the coupons online!!! The office gal is great too. Fast service, thanks!\r

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I've only been here for inspections and a couple oil changes, but they have a very efficient system and a super friendly front desk staff - I have no complaints. Very easy to accomplish either task during your lunch hour. During my most

3
★★★★★

I've only been here for inspections and a couple oil changes, but they have a very efficient system and a super friendly front desk staff - I have no complaints. Very easy to accomplish either task during your lunch hour. During my most

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A year ago I stopped by your shop in desperation- I was late getting to the airport, but had an empty gas tank where cap/door wouldn't open. Your generous staff helped me, for free. Thank you so much! This was my first time as a customer,

3
★★★★★

A year ago I stopped by your shop in desperation- I was late getting to the airport, but had an empty gas tank where cap/door wouldn't open. Your generous staff helped me, for free. Thank you so much! This was my first time as a customer,

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I came to Prolube for a minor fix because I trust them to do everything that needs to be done, the right way, and nothing more.\r

3
★★★★★

I came to Prolube for a minor fix because I trust them to do everything that needs to be done, the right way, and nothing more.\r

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Excellent service- Very professional and friendly. Thank you!\r

3
★★★★★

Excellent service- Very professional and friendly. Thank you!\r

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This is the only place I will allow to work on my car! Great shop.\r

3
★★★★★

This is the only place I will allow to work on my car! Great shop.\r

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A good full service shop with reasonable pricing & good warranties. Short wait times / nice waiting room.\r

3
★★★★★

A good full service shop with reasonable pricing & good warranties. Short wait times / nice waiting room.\r

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That was my 3rd used car I'd brought in and it was at that point that John would advise me like I was his own kid - it felt caring and supportive, not patronizing. (Really, that car was a money pit.) They have quick turn-around (I never

3
★★★★★

That was my 3rd used car I'd brought in and it was at that point that John would advise me like I was his own kid - it felt caring and supportive, not patronizing. (Really, that car was a money pit.) They have quick turn-around (I never

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I LOVE Pro Lube! I used them for all repairs, maintenance, and inspections for about 10 years and was always treated with respect and compassion. ALL the mechanics would patiently explain to me exactly what was going on and were honest

3
★★★★★

I LOVE Pro Lube! I used them for all repairs, maintenance, and inspections for about 10 years and was always treated with respect and compassion. ALL the mechanics would patiently explain to me exactly what was going on and were honest

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Always good service!! No matter what! Even if I feel something is not right on, Pro Lube always makes it right.\r

3
★★★★★

Always good service!! No matter what! Even if I feel something is not right on, Pro Lube always makes it right.\r

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Damn good service!! Would highly recommend Pro Lube Auto Center.\r
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3
★★★★★

Damn good service!! Would highly recommend Pro Lube Auto Center.\r
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Love the service here, they are so quick with repairs and they are always done right and done when they say. Great work.\r

3
★★★★★

Love the service here, they are so quick with repairs and they are always done right and done when they say. Great work.\r

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I have been going here fore years and I always get great service. I love Pro-Lube. Its Always Fast, effecient and and the crew is so friendly.\r

3
★★★★★

I have been going here fore years and I always get great service. I love Pro-Lube. Its Always Fast, effecient and and the crew is so friendly.\r

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Very lovely customer service- Very much appreciated! Quick and reasonable! Thank you!\r

3
★★★★★

Very lovely customer service- Very much appreciated! Quick and reasonable! Thank you!\r

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It has been 5 star for years! Always thorough, honest, always gets to the deeper problems, caring & kind- Very professional! Thank you!\r

3
★★★★★

It has been 5 star for years! Always thorough, honest, always gets to the deeper problems, caring & kind- Very professional! Thank you!\r

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Love that you make it so quick and easy to get an inspection and Dana is excellent. A+ customer service!\r

3
★★★★★

Love that you make it so quick and easy to get an inspection and Dana is excellent. A+ customer service!\r

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Very welcoming atmosphere and they provide very fast service. Always happy with service!\r

3
★★★★★

Very welcoming atmosphere and they provide very fast service. Always happy with service!\r

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Quality service by skilled employees using the best products. Our business has never been dissapointed at Pro Lube.\r

3
★★★★★

Quality service by skilled employees using the best products. Our business has never been dissapointed at Pro Lube.\r

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Prompt, quick service always! You guys are awesome!\r

3
★★★★★

Prompt, quick service always! You guys are awesome!\r

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Love the friendly faces and quick service here- the mechanics who come out and give updates are always so nice.\r

3
★★★★★

Love the friendly faces and quick service here- the mechanics who come out and give updates are always so nice.\r

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These guys are experts at what they do and they are so friendly. I really appreciate the service here and think they provide awesome service!\r

3
★★★★★

These guys are experts at what they do and they are so friendly. I really appreciate the service here and think they provide awesome service!\r

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Honest, fast, and friendly service!\r

3
★★★★★

Honest, fast, and friendly service!\r

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Great service provided here- these guys are awesome!\r

3
★★★★★

Great service provided here- these guys are awesome!\r

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I always bring my car here. They are very polite and I know I will get the best service. Love these guys!\r

3
★★★★★

I always bring my car here. They are very polite and I know I will get the best service. Love these guys!\r

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Really great staff, quick, efficient, pleasant and great jokes :)\r

3
★★★★★

Really great staff, quick, efficient, pleasant and great jokes :)\r

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Always the quickest of services and the job is always done right!\r

3
★★★★★

Always the quickest of services and the job is always done right!\r

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These guys were very helpful, but not at all pushy with sales. Great team!\r

3
★★★★★

These guys were very helpful, but not at all pushy with sales. Great team!\r

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Pro Lube went out of their way to service and fix my car in a tight timeframe. I thank them for their hard work.

5
★★★★★

Pro Lube went out of their way to service and fix my car in a tight timeframe. I thank them for their hard work.

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Business Response:

Thank you so much!! I am so pleased that you were happy with your service. We strive to give excellent service, and really appreciate you taking the time to leave us a review.
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Pro Lube went out of their way to service and fix my car in a tight timeframe. I thank them for their hard work.\r
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3
★★★★★

Pro Lube went out of their way to service and fix my car in a tight timeframe. I thank them for their hard work.\r
\r

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I was recommended by Pro Lube and they did an awesome job. I could not be happier with my experience here! thank you! \r

3
★★★★★

I was recommended by Pro Lube and they did an awesome job. I could not be happier with my experience here! thank you! \r

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Accommodating and provide good service with reasonable rates.\r

3
★★★★★

Accommodating and provide good service with reasonable rates.\r

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Can't say enough good things. They are always professional and helpful here.\r

3
★★★★★

Can't say enough good things. They are always professional and helpful here.\r

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"The best shop I've done business with. Thank you Mr. Minh and Staff. \r
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Cheers!"\r
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3
★★★★★

"The best shop I've done business with. Thank you Mr. Minh and Staff. \r
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Cheers!"\r
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Always perfectly satisfied, good time came out quick!\r

3
★★★★★

Always perfectly satisfied, good time came out quick!\r

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Always appreciated the service.\r

3
★★★★★

Always appreciated the service.\r

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Everyone was very nice and helpful.\r

3
★★★★★

Everyone was very nice and helpful.\r

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Always cost friendly and dependable. Plus I can do this on my lunch hour with time for lunch after!\r

3
★★★★★

Always cost friendly and dependable. Plus I can do this on my lunch hour with time for lunch after!\r

.

I have got my car inspected at Lia Toyota in Northampton since I've owned it. I called ahead to Lia and there was a 2 hour wait so a co-worked suggested Pro-Lube. It has passed inspection every year since I've owned it. I have done nothing new to the vehicle. I show up at Pro Lube and my gut was turning - I know I should of ran out of there.So I failed the inspection for my windshield visor being 8 inches instead of 6. The guy who inspected the car was rude and very unprofessional. I just wanted to say I am totally disgusted how I was treated by the technician and also the owner. They could of talked to me in a pleasant tone instead of them both being jerks. I will be spreading the word about how I was treated.

0
★☆☆☆☆

I have got my car inspected at Lia Toyota in Northampton since I've owned it. I called ahead to Lia and there was a 2 hour wait so a co-worked suggested Pro-Lube. It has passed inspection every year since I've owned it. I have done nothing new to the vehicle. I show up at Pro Lube and my gut was turning - I know I should of ran out of there.So I failed the inspection for my windshield visor being 8 inches instead of 6. The guy who inspected the car was rude and very unprofessional. I just wanted to say I am totally disgusted how I was treated by the technician and also the owner. They could of talked to me in a pleasant tone instead of them both being jerks. I will be spreading the word about how I was treated.

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I went to prolube when my clutch seemed to be slipping and the dealer wanted ALOT of money to fix it. They guys at prolube got me in and out in a couple hours and my car has never driven so well. And it only cost me half of what hyundai was quoting. I continue to bring my car there and I am never disappointed with their service. They are always kind and honest and willing to help me out. I would highly recommend them to anyone!

2
★★★★★

I went to prolube when my clutch seemed to be slipping and the dealer wanted ALOT of money to fix it. They guys at prolube got me in and out in a couple hours and my car has never driven so well. And it only cost me half of what hyundai was quoting. I continue to bring my car there and I am never disappointed with their service. They are always kind and honest and willing to help me out. I would highly recommend them to anyone!

Pros: Excellent staff and great service!

Cons: None

 

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