Puffer's Salon & Day Spa

★★★★☆
Puffers Salon and Day Spa is dedicated to the well - being of their guests. Owner, Judy Puffer is a recepient of Aveda's Care Award.
42.1111 -72.7644
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413-568-9000

56 Southwick Rd

Westfield, MA

01085

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4.0 36
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Reviews 1 - 36 of 36.
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I go to puffers for everything! I moved from across the country and for the service and atmosphere the price is more then fare. I go to Missy for my hair, and have a Massage therapist i go to repeatedly and they are usually able to get me appointments in the same day. Being an interior designer myself, I can appreciate what they did with the space and also love that I am able to actually relax. From the front desk to the girls who give the pedicures and manicures everyone here is amazing and I refer everyone I know to them!

5
★★★★★

I go to puffers for everything! I moved from across the country and for the service and atmosphere the price is more then fare. I go to Missy for my hair, and have a Massage therapist i go to repeatedly and they are usually able to get me appointments in the same day. Being an interior designer myself, I can appreciate what they did with the space and also love that I am able to actually relax. From the front desk to the girls who give the pedicures and manicures everyone here is amazing and I refer everyone I know to them!

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This place is WONDERFUL... let me just say I have been there quite a few times for a variety of things. I had a horrible experience at another salon Designers Edge and they cut my hair so bad I had to run elsewhere to get it fixed. Rachel got me in right away and fixed it for free!!!! Wow that is customer service.. I am now only going here . I have a low budget for hair (newborn around sucking up all my money ) but I'm totally going here even though I can't quite afford special things here. Even the cheap stuff makes you feel like a million buck.. I got my eyebrows waxed it felt like a million bucks and I paid a small amount!!! GREAT GREAT !!! LOVE THIS PLACE you saved me in a huge way with this great hair cut. :)

5
★★★★★

This place is WONDERFUL... let me just say I have been there quite a few times for a variety of things. I had a horrible experience at another salon Designers Edge and they cut my hair so bad I had to run elsewhere to get it fixed. Rachel got me in right away and fixed it for free!!!! Wow that is customer service.. I am now only going here . I have a low budget for hair (newborn around sucking up all my money ) but I'm totally going here even though I can't quite afford special things here. Even the cheap stuff makes you feel like a million buck.. I got my eyebrows waxed it felt like a million bucks and I paid a small amount!!! GREAT GREAT !!! LOVE THIS PLACE you saved me in a huge way with this great hair cut. :)

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.

Great place to pamper youself. A good variety of treatments and a wonderful friendly staff. The prices are on the higher end, but worth it !

4
★★★★☆

Great place to pamper youself. A good variety of treatments and a wonderful friendly staff. The prices are on the higher end, but worth it !

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.

Amazing Spa experience! The staff was attentive and professional. The environment was warm and welcoming. The level of service was priceless! My needs were recognized and met with exceeding expectation. Puffers Spa is a hidden getaway in a busy busy world!

5
★★★★★

Amazing Spa experience! The staff was attentive and professional. The environment was warm and welcoming. The level of service was priceless! My needs were recognized and met with exceeding expectation. Puffers Spa is a hidden getaway in a busy busy world!

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I have been going to Puffer's for years. Janessa is a genius with hair. Pam gives the best facials I've ever had in the world (and I travel) and can even make a brazilian fun and as painless as possible.

5
★★★★★

I have been going to Puffer's for years. Janessa is a genius with hair. Pam gives the best facials I've ever had in the world (and I travel) and can even make a brazilian fun and as painless as possible.

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.

I always have a great experience at Puffer's. I have used almost every service they have available and they consistenly give great service and top notch techniques and style.

4
★★★★☆

I always have a great experience at Puffer's. I have used almost every service they have available and they consistenly give great service and top notch techniques and style.

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.

I have been going to Puffers for about fifteen years. I still have the same stylist and love her even more every time I go for a cut. The whole staff is professional and courteous. They meet any expectations one could have in all their services. Pamper yourself at Puffers you will never go anywhere else.

5
★★★★★

I have been going to Puffers for about fifteen years. I still have the same stylist and love her even more every time I go for a cut. The whole staff is professional and courteous. They meet any expectations one could have in all their services. Pamper yourself at Puffers you will never go anywhere else.

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.

I've been very pleased with the atmosphere and service at Puffers. The staff is very attentive to your needs and very pleasant. I have never left unhappy.

4
★★★★☆

I've been very pleased with the atmosphere and service at Puffers. The staff is very attentive to your needs and very pleasant. I have never left unhappy.

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I was very pregnant and uncomfortable when I went for a full body massage. It was truly wonderful!! My privacy was respected and I felt very comfortable.

3
★★★☆☆

I was very pregnant and uncomfortable when I went for a full body massage. It was truly wonderful!! My privacy was respected and I felt very comfortable.

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I have been going to Puffer's for over two year for my facials. Amanda does all my facials and I would not go to anybody else. The place is so beautiful and relaxing.

5
★★★★★

I have been going to Puffer's for over two year for my facials. Amanda does all my facials and I would not go to anybody else. The place is so beautiful and relaxing.

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I have been going to this Salon for many years. I feel like a women when I am there. I get my hair cut, brows done, and have even done the bikini waxing. Always professional! The staff is fun and friendly!

4
★★★★☆

I have been going to this Salon for many years. I feel like a women when I am there. I get my hair cut, brows done, and have even done the bikini waxing. Always professional! The staff is fun and friendly!

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I have gone to puffers for 8 + plus years , and have loved every service. I have had massages with Jen , who by the way is amazing. I also have my manicures and pedicures done by Margarita who has a touch of an angel. I always leave her chair wanting more, she is fabulous. Judy has always been nice. she always looks nice and well dressed. I love that Puffers is always sending there girls out for education in there fields. I absolute love Puffers its not pricey, when it comes to cleanliness,atmosphere, and educated staff. Well done Puffers.

5
★★★★★

I have gone to puffers for 8 + plus years , and have loved every service. I have had massages with Jen , who by the way is amazing. I also have my manicures and pedicures done by Margarita who has a touch of an angel. I always leave her chair wanting more, she is fabulous. Judy has always been nice. she always looks nice and well dressed. I love that Puffers is always sending there girls out for education in there fields. I absolute love Puffers its not pricey, when it comes to cleanliness,atmosphere, and educated staff. Well done Puffers.

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Every Christmas I ask for gift certifcates to Puffers so I can get a facial on my birthday in January. They are worth every penny. We all need to pamper ourselves once in awhile. They work hard to make it as relaxing as can be.

5
★★★★★

Every Christmas I ask for gift certifcates to Puffers so I can get a facial on my birthday in January. They are worth every penny. We all need to pamper ourselves once in awhile. They work hard to make it as relaxing as can be.

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Puffers is a great salon with all top notch services. Staff is continually being educated on the newest techniques. A little pricey, but nice to splurge and get pampered.

4
★★★★☆

Puffers is a great salon with all top notch services. Staff is continually being educated on the newest techniques. A little pricey, but nice to splurge and get pampered.

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I hae been a customer at Puffers for 10+ years and always enjoyed wonderful service and a very pleasant experience. The environment is great, nice music, light pouring in the windows, etc. Their products are enviromentally friendly and not tested on animals which is a plus. I've always had great cuts (colors, perms, etc) there and if I wasn't delighted with them, I had a free re-do. Great products, great staff, great experience.

5
★★★★★

I hae been a customer at Puffers for 10+ years and always enjoyed wonderful service and a very pleasant experience. The environment is great, nice music, light pouring in the windows, etc. Their products are enviromentally friendly and not tested on animals which is a plus. I've always had great cuts (colors, perms, etc) there and if I wasn't delighted with them, I had a free re-do. Great products, great staff, great experience.

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Gift certificates. You can't go wrong with one. I gave one to my wife a few years back and she went to tears. The perfect gift for that special someone

4
★★★★☆

Gift certificates. You can't go wrong with one. I gave one to my wife a few years back and she went to tears. The perfect gift for that special someone

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.

I have been a client at puffers for years, I love the atmosphere, friendly people and the relaxation that comes with every service you get. keep up the excellent services!

5
★★★★★

I have been a client at puffers for years, I love the atmosphere, friendly people and the relaxation that comes with every service you get. keep up the excellent services!

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.

As a wedding gift I received a few Puffer's gift certificates. I used them on a massage and loved it. It was very relaxing and the environment was very calm. I have never gotten a hair cut, pedicure, or manicure here, but have seen others who have and they look great!

4
★★★★☆

As a wedding gift I received a few Puffer's gift certificates. I used them on a massage and loved it. It was very relaxing and the environment was very calm. I have never gotten a hair cut, pedicure, or manicure here, but have seen others who have and they look great!

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Gift certificates! You can't go wrong wtih a gift certificate from Puffers! The spa treatments are so relaxing and the products are amazing! This spa is a bit pricey but worth every penny!

5
★★★★★

Gift certificates! You can't go wrong wtih a gift certificate from Puffers! The spa treatments are so relaxing and the products are amazing! This spa is a bit pricey but worth every penny!

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.

I have been going to Puffers for nine years. The stylists really know thier stuff but they are sometimes not consistent. One time the cut can be perfect, the next not so perfect. Definately a bit pricey.

4
★★★★☆

I have been going to Puffers for nine years. The stylists really know thier stuff but they are sometimes not consistent. One time the cut can be perfect, the next not so perfect. Definately a bit pricey.

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I love to receive gift cards for a massage at Puffer's. You are always greeted with a smile and you never feel rushed. The therapists always make sure you are enjoying YOUR experience.

4
★★★★☆

I love to receive gift cards for a massage at Puffer's. You are always greeted with a smile and you never feel rushed. The therapists always make sure you are enjoying YOUR experience.

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Puffers is a nice salon. Haircut prices are reasonable, you do get the works! I have had my eyebrows waxed, and a manicure once. They are pricey but a nice treat.

3
★★★☆☆

Puffers is a nice salon. Haircut prices are reasonable, you do get the works! I have had my eyebrows waxed, and a manicure once. They are pricey but a nice treat.

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I have gone here for haircuts, eyebrow waxes, pedicures, and massages. The packaged deals are great! They do an amazing job with the ambiance and give unbelieveable massages. So relaxing. It's expensive, but well worth it!

5
★★★★★

I have gone here for haircuts, eyebrow waxes, pedicures, and massages. The packaged deals are great! They do an amazing job with the ambiance and give unbelieveable massages. So relaxing. It's expensive, but well worth it!

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.

They have a blue oil product by Aveda that will help with muscle aces, pains, headaches. this stuff works miracles! Staff is always helpful and friendly.

5
★★★★★

They have a blue oil product by Aveda that will help with muscle aces, pains, headaches. this stuff works miracles! Staff is always helpful and friendly.

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.

For the few times I have had the luxury of visiting Puffer's I have had a great pleasure being treated like a queen. You really need to splurge though. Very pricy compared to some of the other spas in the area. Facials are the best.

4
★★★★☆

For the few times I have had the luxury of visiting Puffer's I have had a great pleasure being treated like a queen. You really need to splurge though. Very pricy compared to some of the other spas in the area. Facials are the best.

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Puffers does a great job. My niece goes there and always come out looking great. They are a little bit pricey, but I guess it costs to look good. The facility is very clean and the employees are very personable.

5
★★★★★

Puffers does a great job. My niece goes there and always come out looking great. They are a little bit pricey, but I guess it costs to look good. The facility is very clean and the employees are very personable.

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I have gone to Puffer's for massages for years. I go because I like the location, but it is a bit pricey. My massage therapist is great but the front desk staff is never very friendly.

3
★★★☆☆

I have gone to Puffer's for massages for years. I go because I like the location, but it is a bit pricey. My massage therapist is great but the front desk staff is never very friendly.

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Time spent at Puffer's = relaxation and peace. I love to receive gift certificates to Puffer's and save them for a special spa service. This makes a great gift and a truly professional experience. The staff is very professional and their level of service is excellent. You can visit Puffer's and not be inundated with gossip or mindless chatter. It is more expensive but it is also a different caliber of service... a total sensory experience.

5
★★★★★

Time spent at Puffer's = relaxation and peace. I love to receive gift certificates to Puffer's and save them for a special spa service. This makes a great gift and a truly professional experience. The staff is very professional and their level of service is excellent. You can visit Puffer's and not be inundated with gossip or mindless chatter. It is more expensive but it is also a different caliber of service... a total sensory experience.

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Kind of pricey,but worth it.The pedicures and manicures are a great experience,very relaxing and enjoyable.The staff is very nice and very well trained.It is a nice treat to go there.

4
★★★★☆

Kind of pricey,but worth it.The pedicures and manicures are a great experience,very relaxing and enjoyable.The staff is very nice and very well trained.It is a nice treat to go there.

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I found the service and experience of the staff to be really lacking. Will never go there again. They have Boston prices without the experience. And you always have to wait even with an appointment.

1
★☆☆☆☆

I found the service and experience of the staff to be really lacking. Will never go there again. They have Boston prices without the experience. And you always have to wait even with an appointment.

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I had a free coupon when I moved into our new home. I tried to simply get my eyebrows waxed and I had to wait 2 days to get an appointment for a simple service. I ended up not scheduling and walked in to another salon.

2
★★☆☆☆

I had a free coupon when I moved into our new home. I tried to simply get my eyebrows waxed and I had to wait 2 days to get an appointment for a simple service. I ended up not scheduling and walked in to another salon.

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Puffers is very profesional, they continuously get education in there field. They listen to what you want and do there best to have you leave happy and relaxed.

4
★★★★☆

Puffers is very profesional, they continuously get education in there field. They listen to what you want and do there best to have you leave happy and relaxed.

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This is the place to go if you want to be pampered. Very upscale and pricey. But worth pampering yourself once in a while. It has a great atmosphere. Very professional and knowledgeable staff. Anything your looking for I'm sure you will find here.

5
★★★★★

This is the place to go if you want to be pampered. Very upscale and pricey. But worth pampering yourself once in a while. It has a great atmosphere. Very professional and knowledgeable staff. Anything your looking for I'm sure you will find here.

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Puffers is a great place, the atmosphere is very comfortable. The staff is very professional. My stylist was Jaime, she was excellent, but I decided to leave because it was VERY pricey and I don't feel we have to pay that for haircuts in our area yet- Boston maybe but not western MA! I really liked the salon because they are constantly sending their stylists to classes to learn new techniques.

5
★★★★★

Puffers is a great place, the atmosphere is very comfortable. The staff is very professional. My stylist was Jaime, she was excellent, but I decided to leave because it was VERY pricey and I don't feel we have to pay that for haircuts in our area yet- Boston maybe but not western MA! I really liked the salon because they are constantly sending their stylists to classes to learn new techniques.

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.

Puffers Salon & Day Spa is the best in the area. Full service salon & spa with very knowledgable staff. Everything from your basic haircut to permanent eyelash extensions. Spa services range from manicure to pre-natal massage.

A definate stop for a day of pampering. Packages available for all age groups.

4
★★★★☆

Puffers Salon & Day Spa is the best in the area. Full service salon & spa with very knowledgable staff. Everything from your basic haircut to permanent eyelash extensions. Spa services range from manicure to pre-natal massage.

A definate stop for a day of pampering. Packages available for all age groups.

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1 out of 1 people found this review helpful.

Latest reviews from Citysearch.

.

Good place, a little pricey (this is in westfield, not lenox) The decor has a spirtiutal relaxed feel. Massages run the gamut from fair to ok. My masseur took me about 25 minutes late, adding to the stress. As well as the pedicurist scraped my feet to the point where my big toes bled for several hours! The nail polish they use will chip and look awful after 4 days. Don't get a french manicure, it looks too neutral. and not worth the $28.00. I need to find a better place though! Any suggestions?

3
★★★☆☆

Good place, a little pricey (this is in westfield, not lenox) The decor has a spirtiutal relaxed feel. Massages run the gamut from fair to ok. My masseur took me about 25 minutes late, adding to the stress. As well as the pedicurist scraped my feet to the point where my big toes bled for several hours! The nail polish they use will chip and look awful after 4 days. Don't get a french manicure, it looks too neutral. and not worth the $28.00. I need to find a better place though! Any suggestions?

Pros: good serivce, good calm atmosphere, ample services

Cons: pricey, they might, scrape your skin off, your feet=blood!!