They really know what they are doing, been doing business with capitol realty recently and have had nothing but good experiences. This group takes wonderful care of all our management needs. Regulations, communication and just about everything is great. Couldn't ask for more
Capitol Realty Group found us a great apartment...after searching for a while and almost giving up, they finally showed us a place that is reasonable and comfortable. We cant thank you enough!!
After moving to Boston from Philadelphia, Pa., I had quite the experience with Boston brokers (not in a positive way)...until we started working with Capitol Realty Group and our broker Emaly Bryson. She treated us with respect and truly cared about our experience and concerns. We ended up finding the perfect place in Beacon Hill and move in June 1, 2012!
Had some trouble with finding tenants for an apartment of mine, came to capitol realty and they fixed me right up. Was skeptical at first, but everything worked out fine even after the fact. They kept me informed the whole time which I greatly appreciate and I feel like I couldn't do better.
I honestly can say that I don't like the real estate industry, there are a lot of seedy people and bad deals overall. When I found Capitol Realty Group and saw how well they treated me I was really happy...I will continue to use them as long as I'm in the Boston area!!! Thanks so much for all the help!!!
Horrible, horrible customer service. When a worker does something I've already asked them not to do, I complain to the company about it and they deny it every time. When I provide a day to come fix something, they email hours later saying I have yet to confirm. They also take much longer than they initially say to make an appointment.
Like the other reviewer, I have only been provided with temporary fixes and every time they come, they have a different story.
They are unreliable, incompetent, and untrustworthy.
I have been renting apartments in the Boston area for over 10 years. Capitol Realty has been the worst group that I have dealt with. They were unresponsive to issues with my apartment. When issues were addressed, they were often temporary fixes that required repair a few months/weeks later. Between the management, Ed is very difficult to get in touch with and Jeff is frustrating to work with.
It is not worth a year of frustration. Find another place.
We've been using Capitol Realty to manage our small condo building in Back Bay for about 2 years. They have been great. They saved us money on exterior repairs and building insurance and were helpful in prioritizing our long list of repair projects four our previously neglected building, too.
Everyone in the office is a pro, and we rely on Frank, their handyman, for everything from plumbing fixes to locksmithing, at reasonable rates.
We were surprised at how affordable professional mgmnt was, even for a 4-unit building. They've saved us time as well as money, since we don't have to go digging around to find reputable contractors or repair people, get bids and approvals, etc. Plus, they handle the finances, including taxes, saving us from more headaches. Highly recommend them!
Pros: Experienced, reliable, smart
Fast and easy, they showed me 4 places all were good I ended up renting a killer place at a great price. My agent Derek was very knowledgable and breezed through the process.
Pros: Great inventory