Mr Rooter of Central and Eastern Massachusetts

★★★☆☆

About Mr Rooter of Central and Eastern Massachusetts

Categories
  • Heating & Air Conditioning
  • Plumbers
  • Toilets
  • Faucets
Details
  • Sewer Main Repair
  • Septic Tanks
  • Water Softener Repair
  • Clear Drain Clogs
  • Water Heaters
3.0 2
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Do not use. In my opinion, Kyle Richie (purportedly the owner) should not have a Mr. Rooter franchise. He is unprofessional to me and continues to ignore me as his customer. I have been promised three appointments by his dispatchers, all of which have been broken. Calls are not being returned. Work is shoddy (four call backs and certain problems continue). Warranty claims are not being honored. I will have to take him to court to get the services for which I paid (about $10,000.00 total) in advance completed. I completely regret having done business with him and advise to avoid him and Mr. Rooter of Worcester like the plague. I cannot over emphasize my disappointment and condemnation of Mr. Rooter of Worcester.

1
★☆☆☆☆

Do not use. In my opinion, Kyle Richie (purportedly the owner) should not have a Mr. Rooter franchise. He is unprofessional to me and continues to ignore me as his customer. I have been promised three appointments by his dispatchers, all of which have been broken. Calls are not being returned. Work is shoddy (four call backs and certain problems continue). Warranty claims are not being honored. I will have to take him to court to get the services for which I paid (about $10,000.00 total) in advance completed. I completely regret having done business with him and advise to avoid him and Mr. Rooter of Worcester like the plague. I cannot over emphasize my disappointment and condemnation of Mr. Rooter of Worcester.

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When we first moved into our home we had a drainage issue with the kitchen sink. I called several places but nobody got back to me....then I called mr. Rooter and they responded right away.
They called right before arriving......a big help when you have little ones!!
They got the job done right and no surprises in the price!!
It was very reasonable!!
And I hve to say that after 3 years I haven't had any more issue with that drain!!
I wouldn't hesitate to call them again!!

5
★★★★★

When we first moved into our home we had a drainage issue with the kitchen sink. I called several places but nobody got back to me....then I called mr. Rooter and they responded right away.
They called right before arriving......a big help when you have little ones!!
They got the job done right and no surprises in the price!!
It was very reasonable!!
And I hve to say that after 3 years I haven't had any more issue with that drain!!
I wouldn't hesitate to call them again!!

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More about Mr Rooter of Central and Eastern Massachusetts

Some of the Home Plumbing and Drain Cleaning Services We Offer: Sinks, Drains, and Faucets Drain Pipes Bathtubs and Showers Toilets Septic Tanks and Sewer Lines Pipe Repair Water Heaters Water Softeners Hydro-Scrub Services Video Inspection BioChoice ES ® Preventative Maintenance Inspection Trenchless Pipe Repair Heating Garbage Disposal Tree Root Removal Backflow Prevention

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