Cottonwood Cafe

★★★★☆

Food

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I'm a local, and took my parents who are from out of town to Cottonwood. Having been around Boston restaurants for years, I've gotten used to a bit of gruffness, some inattention but overall having pleasant experiences from place to place.
This experience was not pleasant. The food was quite good, which thankfully saved the evening. The waiter was abyssmal. Host was very nice, sat us, and it all started well. But, after an inital hello and some water, we waited 10-15 minutes for the waiter to come back, he had walked by a few times and never made eye contact - I finally went to the host not wanting to be pushy and kindly asked for the waiter to come to our table to order. Other people who sat after us already had salads. It took a few more minutes after that. When he came back I mentioned the delay and he said "I thought you said you needed a minute". Inappropriate. He also forgot a glass of wine after that, and got my order wrong. That pretty much did it. Everyone else started eating without me while I waited. Ther was an apology from the waiter about the food mix up. I know waiting table is the worst job because I did it. This waiter wasn't mean, just bad - but it really put a kink on the whole dinner, and that's enough to make me not want to go back.

1
★★☆☆☆

I'm a local, and took my parents who are from out of town to Cottonwood. Having been around Boston restaurants for years, I've gotten used to a bit of gruffness, some inattention but overall having pleasant experiences from place to place.
This experience was not pleasant. The food was quite good, which thankfully saved the evening. The waiter was abyssmal. Host was very nice, sat us, and it all started well. But, after an inital hello and some water, we waited 10-15 minutes for the waiter to come back, he had walked by a few times and never made eye contact - I finally went to the host not wanting to be pushy and kindly asked for the waiter to come to our table to order. Other people who sat after us already had salads. It took a few more minutes after that. When he came back I mentioned the delay and he said "I thought you said you needed a minute". Inappropriate. He also forgot a glass of wine after that, and got my order wrong. That pretty much did it. Everyone else started eating without me while I waited. Ther was an apology from the waiter about the food mix up. I know waiting table is the worst job because I did it. This waiter wasn't mean, just bad - but it really put a kink on the whole dinner, and that's enough to make me not want to go back.

Pros: good food

Cons: service service service!

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The food that I have ordered there has always been very good and their margaritas are awesome-not like the sugary sick inducing or overly sour ones that are often served at bars and restaurants. I have been going there almost once a week for the past two years and it is still one of my favorite restaurants in Boston for meals under $ 20 per person. Service has never been spectacular and there are a couple of male servers who i think go to work to socialize, and I myself have had my meals "mixed up" in the kitchen, but whatever...it's affordable, good drinks and the after work scene is good.

2
★★★★☆

The food that I have ordered there has always been very good and their margaritas are awesome-not like the sugary sick inducing or overly sour ones that are often served at bars and restaurants. I have been going there almost once a week for the past two years and it is still one of my favorite restaurants in Boston for meals under $ 20 per person. Service has never been spectacular and there are a couple of male servers who i think go to work to socialize, and I myself have had my meals "mixed up" in the kitchen, but whatever...it's affordable, good drinks and the after work scene is good.

Pros: Great margaritas, enchilda verdes, zuni roll, nachos, chips and salsa

Cons: unattentive servers

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I dine at the Cottonwood Cafe everytime I visit Boston and have done so since my daughter attended BU in the early 90's. Although I peruse the menu on every visit, I invariably order their fresh fish of the day with the wonderful sauces that accompany the dish. Bartenders and service people are personable and efficient. Although we researched other venues for our daughters's wedding reception, we held it there and all of the guests said it was the best wedding reception they had ever attended.

2
★★★★★

I dine at the Cottonwood Cafe everytime I visit Boston and have done so since my daughter attended BU in the early 90's. Although I peruse the menu on every visit, I invariably order their fresh fish of the day with the wonderful sauces that accompany the dish. Bartenders and service people are personable and efficient. Although we researched other venues for our daughters's wedding reception, we held it there and all of the guests said it was the best wedding reception they had ever attended.

Pros: Friendly atmosphere

Cons: Can be noisy

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I had a really great time at the cottonwood last night. I was promtly seated and my server was there to greet me within minutes. I started with a traditional margarita, and some snakebites. They were excellent (maybe the best appetizer ever invented). I then had the chicken diablo. It was somewhat spicy, and very flavorful. To top it off I finished with the chocolat nachos. Yum. I had a really great time. THe food was awsome and affordable. I would reccomend the cottonwould to any one looking for a fun time with great food.

2
★★★★★

I had a really great time at the cottonwood last night. I was promtly seated and my server was there to greet me within minutes. I started with a traditional margarita, and some snakebites. They were excellent (maybe the best appetizer ever invented). I then had the chicken diablo. It was somewhat spicy, and very flavorful. To top it off I finished with the chocolat nachos. Yum. I had a really great time. THe food was awsome and affordable. I would reccomend the cottonwould to any one looking for a fun time with great food.

Pros: Margaritas, food, ambience and definetly the snakebites

Cons: I can't think of any

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We have been regulars at Cottonwood for the past four years, recently the service has gone downhill to the point where we had our last dining experience. We went on Saturday night and were seated with no problems. The restaurant was only about half full. As we sat and waited, we noticed our waitress standing at the table next to us chatting with the couple there. At this point, I looked at her and she saw us waiting. I decided to time her to see when she would at least approach us to take our drink order. I did this because on our last trip, it took over 25 minutes to get service. After 15 minutes of listening to the waitress talk to the other couple about her last vacation, we simply got up and left. It really is unacceptable considering paying customers are there to relax and enjoy a nice dinner. This was the last time we would dine at Cottonwood.

0
★☆☆☆☆

We have been regulars at Cottonwood for the past four years, recently the service has gone downhill to the point where we had our last dining experience. We went on Saturday night and were seated with no problems. The restaurant was only about half full. As we sat and waited, we noticed our waitress standing at the table next to us chatting with the couple there. At this point, I looked at her and she saw us waiting. I decided to time her to see when she would at least approach us to take our drink order. I did this because on our last trip, it took over 25 minutes to get service. After 15 minutes of listening to the waitress talk to the other couple about her last vacation, we simply got up and left. It really is unacceptable considering paying customers are there to relax and enjoy a nice dinner. This was the last time we would dine at Cottonwood.

Pros: Margaritas

Cons: Service

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My office staff loves margaritas. Clients coming into town, and I suggested a margarita tasting party. The booking was for 75 people, which sometimes it's not easy to handle. The night was great we had different tables with three kinds of margaritas with various tequila's, with authentic South Western appetizers.The staff was so friendly, and knowledgeable. There was a party next for the clients in upscale hotel and no one wanted to leave the Cottonwood to go there. The CEO of my company was there and insisted we book again for next year, and we did. Highly recommended.

2
★★★★★

My office staff loves margaritas. Clients coming into town, and I suggested a margarita tasting party. The booking was for 75 people, which sometimes it's not easy to handle. The night was great we had different tables with three kinds of margaritas with various tequila's, with authentic South Western appetizers.The staff was so friendly, and knowledgeable. There was a party next for the clients in upscale hotel and no one wanted to leave the Cottonwood to go there. The CEO of my company was there and insisted we book again for next year, and we did. Highly recommended.

Pros: Food, Service, Margaritas

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So once we were finally approached by a waitress, 15 minutes into our visit, we were rudely greeted. Not a great impression! The drinks were then ordered and they too took forever. (2 strikes) once we ordered aps and entrees the misery grew yet again, as everything we had was sub-par and some had to be sent back. I guess next time we know better.

Cottonwood Never Again!!!

1
★★☆☆☆

So once we were finally approached by a waitress, 15 minutes into our visit, we were rudely greeted. Not a great impression! The drinks were then ordered and they too took forever. (2 strikes) once we ordered aps and entrees the misery grew yet again, as everything we had was sub-par and some had to be sent back. I guess next time we know better.

Cottonwood Never Again!!!

Pros: Location

Cons: Everything once you enter the door

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Excellent food and great margaritas!! The Fire and Spice, wow! Chocolate nachos are delicious! I would definitely recommend this restaurant to my friends. Great for small groups too, you'll get a nice atmosphere, a lot of fun and it's not overpriced like a bunch of so called "fancy" restaurants, where you eat eat a little and you pay a lot!! The free parking lot downstairs is also very convenient, specially in Back Bay.

2
★★★★★

Excellent food and great margaritas!! The Fire and Spice, wow! Chocolate nachos are delicious! I would definitely recommend this restaurant to my friends. Great for small groups too, you'll get a nice atmosphere, a lot of fun and it's not overpriced like a bunch of so called "fancy" restaurants, where you eat eat a little and you pay a lot!! The free parking lot downstairs is also very convenient, specially in Back Bay.

Pros: great margaritas, good parking, good service

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My friend and I had a great time at Cottonwood , the server was very funny, a woman, and very professional at the same time, the margaritas were wonderful and food was great, the chocolate nachos left us begging for more.

2
★★★★★

My friend and I had a great time at Cottonwood , the server was very funny, a woman, and very professional at the same time, the margaritas were wonderful and food was great, the chocolate nachos left us begging for more.

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My coworkers took me out here for my birthday about a week ago. We heard it was really good, and it looks cool from the outside. Not the case inside. It was crowded and noisy. Lots of big groups of loud business people. The service was terrible, even though we had 2 different servers - which got confusing. They seemed overworked and unorganized. Each dish we got was tasteless and bland. I woudl suggest going somewhere else!

2
★★☆☆☆

My coworkers took me out here for my birthday about a week ago. We heard it was really good, and it looks cool from the outside. Not the case inside. It was crowded and noisy. Lots of big groups of loud business people. The service was terrible, even though we had 2 different servers - which got confusing. They seemed overworked and unorganized. Each dish we got was tasteless and bland. I woudl suggest going somewhere else!

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.

I went here for lunch, thinking it could be a nice change in place for a workday meal. My colleague and I place our orders... 45 minutes later, they admit "there was a mix up" and our orders haven't even been placed. Finally, when I ask them to wrap it to go, they don't even bring me what I ordered. Horrible, slow service and the food just isn't worth it.

0
★☆☆☆☆

I went here for lunch, thinking it could be a nice change in place for a workday meal. My colleague and I place our orders... 45 minutes later, they admit "there was a mix up" and our orders haven't even been placed. Finally, when I ask them to wrap it to go, they don't even bring me what I ordered. Horrible, slow service and the food just isn't worth it.

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The Cottonwood Caf has wonderful Southwestern cuisine with great atmosphere. The restaurant has a desert motif and has warm, calming colors. The margarita are the best I have had in some time and the steak melts in your mouth. There is a bar area that has it's own menu. The bar has more appetizer type food. The prices are good and the staff is friendly. It does take a long time to get your food at this restaurant and the service can be slow. It doesn't bother me because I love just sitting and drinking up the ambience.

PROS: good food, great decor
CONS: slow service

4
★★★★☆

The Cottonwood Caf has wonderful Southwestern cuisine with great atmosphere. The restaurant has a desert motif and has warm, calming colors. The margarita are the best I have had in some time and the steak melts in your mouth. There is a bar area that has it's own menu. The bar has more appetizer type food. The prices are good and the staff is friendly. It does take a long time to get your food at this restaurant and the service can be slow. It doesn't bother me because I love just sitting and drinking up the ambience.

PROS: good food, great decor
CONS: slow service

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I had always wanted to try this place, and I would have been better off if I had left it that way. The food was pathetic. Honestly the description of what I ordered did not remotely resemble what was presented to me. And then, insult was added to injury when the waitress lied to me about my order telling me "oh they are chili fries, there is a chili dust sprinkled on them" ~ "huh??" What my partner got did reflect what was on the menu, but in a very minimalist manner. Oh, and our soups remained very much untouched after the first taste.....

0
★☆☆☆☆

I had always wanted to try this place, and I would have been better off if I had left it that way. The food was pathetic. Honestly the description of what I ordered did not remotely resemble what was presented to me. And then, insult was added to injury when the waitress lied to me about my order telling me "oh they are chili fries, there is a chili dust sprinkled on them" ~ "huh??" What my partner got did reflect what was on the menu, but in a very minimalist manner. Oh, and our soups remained very much untouched after the first taste.....

Cons: Slow, Terrible food, Terrible waitstaff

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One of the best steaks I've had in a while!!! And the margaritas are just awesome!! If you want to have fun in a casual environment, that's the place, no bs, you pay a fair price and get great quality...

2
★★★★★

One of the best steaks I've had in a while!!! And the margaritas are just awesome!! If you want to have fun in a casual environment, that's the place, no bs, you pay a fair price and get great quality...

Pros: Price, Quality, Free parking

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Had a fantastic time last night! Band was a great addition to patio. Having the bar outside made for quicker service! Can the staff be more fun! They are laughing and enjoying their time as much as we are!
The fresh fish is always the most outstanding thing on the menu! Delicious!

2
★★★★★

Had a fantastic time last night! Band was a great addition to patio. Having the bar outside made for quicker service! Can the staff be more fun! They are laughing and enjoying their time as much as we are!
The fresh fish is always the most outstanding thing on the menu! Delicious!

Pros: Very fun, great food, and drinks!

Cons: Music was a little, loud.

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not sure if the service was just so bad that it soured everything else, or what.....Sunday nite....they sat us at the back most table in the place, which was surprisingly bigger than both us of thought....the food was good, although the steak came out well-done despite my request of 'medium'...maybe our waitress forgot about us because we were so far back there, who knows.....very interesting choice of music...everything from Debbie Gibson to 'We are the World'...with a little John Cougar & Madonna mixed in there....not quite sure.....

1
★★★☆☆

not sure if the service was just so bad that it soured everything else, or what.....Sunday nite....they sat us at the back most table in the place, which was surprisingly bigger than both us of thought....the food was good, although the steak came out well-done despite my request of 'medium'...maybe our waitress forgot about us because we were so far back there, who knows.....very interesting choice of music...everything from Debbie Gibson to 'We are the World'...with a little John Cougar & Madonna mixed in there....not quite sure.....

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The restaurant was full,so I was shown to a wobbly table on the bar side.The margiratas were excellent.After waiting half an hour for our entree,we asked the waiter what was going on.He went to find out but never returned.I sat with an empty glass for fifteen minutes,then asked another waiter for a drink.The food was nothing special.This place is okay for drinks and apps,but I wouldn't recommend it for dinner.

1
★★★☆☆

The restaurant was full,so I was shown to a wobbly table on the bar side.The margiratas were excellent.After waiting half an hour for our entree,we asked the waiter what was going on.He went to find out but never returned.I sat with an empty glass for fifteen minutes,then asked another waiter for a drink.The food was nothing special.This place is okay for drinks and apps,but I wouldn't recommend it for dinner.

Pros: drinks

Cons: service

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One of the best southwest restaurants in America!!!!
Can NOT get enough..especially the brunch....Decor is one ont the best in New England ....love the bar...too many TV's for an upscale restaurant. Wait staff could smile more!

2
★★★★★

One of the best southwest restaurants in America!!!!
Can NOT get enough..especially the brunch....Decor is one ont the best in New England ....love the bar...too many TV's for an upscale restaurant. Wait staff could smile more!

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Whenever I dine at Cottonwood -- or even stop by after work for a drink -- I am invigorated by the up-beat atmosphere. I love sampling their daily food and drink specials and the staff is always willing at answer my questions -- and even alter the dishes to my taste! Their are plenty of vegetarian options on the menu, too. Whenever I have friends come I take them to Cottonwood because the service and food is consistently great and the ambiance is equally wonderful.

2
★★★★★

Whenever I dine at Cottonwood -- or even stop by after work for a drink -- I am invigorated by the up-beat atmosphere. I love sampling their daily food and drink specials and the staff is always willing at answer my questions -- and even alter the dishes to my taste! Their are plenty of vegetarian options on the menu, too. Whenever I have friends come I take them to Cottonwood because the service and food is consistently great and the ambiance is equally wonderful.

Pros: Validated parking, Fun environment, creative drinks

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excellent restaurant with superb food....i recommend the catch of the day- always something good....and drink all the margaritas you can handle.

2
★★★★★

excellent restaurant with superb food....i recommend the catch of the day- always something good....and drink all the margaritas you can handle.

Pros: food, location

Cons: parking

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This is more of the americanized tex-mex fare, but done extremely well! Some of the best margaritas anywhere, and yummy skillet plates make this a place not to be missed!

2
★★★★☆

This is more of the americanized tex-mex fare, but done extremely well! Some of the best margaritas anywhere, and yummy skillet plates make this a place not to be missed!

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I had a great time there. I recommend the strawberry margarita. It's awesome!!!!! Good service and food for a reasonable price, i definitely enjoyed the place.

2
★★★★★

I had a great time there. I recommend the strawberry margarita. It's awesome!!!!! Good service and food for a reasonable price, i definitely enjoyed the place.

Pros: margaritas, good parking, good location

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I sat on the patio on (7/13) Friday night. The food and drinks were great but the service was definitely nothing to brag about. Does that guy with the glasses ever smile? It was probably just our waiter because the people on the far end of the patio seemed to be having a much better time with their server. I will come back hoping for a better experience next time.

2
★★★★☆

I sat on the patio on (7/13) Friday night. The food and drinks were great but the service was definitely nothing to brag about. Does that guy with the glasses ever smile? It was probably just our waiter because the people on the far end of the patio seemed to be having a much better time with their server. I will come back hoping for a better experience next time.

Pros: Outside

Cons: Bad Service

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Everything was wonderful on my visit to the Cottonwood Cafe. I had a great waiter named Steven who took great care of us. He was very Knowledgeable and funny. This place truely has the best Margaritas in town. They go great with the creative southwestern dishes that are on the menu. I will definitely be back soon.

2
★★★★☆

Everything was wonderful on my visit to the Cottonwood Cafe. I had a great waiter named Steven who took great care of us. He was very Knowledgeable and funny. This place truely has the best Margaritas in town. They go great with the creative southwestern dishes that are on the menu. I will definitely be back soon.

Pros: Margaritas, Cafe, Food

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The bartender Robin is great the food is awesome and the service is prompt! What more can you ask for? The price... very reasonable.

try it! Stevie B.

2
★★★★★

The bartender Robin is great the food is awesome and the service is prompt! What more can you ask for? The price... very reasonable.

try it! Stevie B.

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I work nearby and frequent Cottonwood for the atmosphere and food. Margaritas are excellent. Try the lunchtime 'therapy' at the bar. Robyn will take care of you.

2
★★★★★

I work nearby and frequent Cottonwood for the atmosphere and food. Margaritas are excellent. Try the lunchtime 'therapy' at the bar. Robyn will take care of you.

Pros: Moderate, Robyn, Margaritas

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I have always had a great time at the Cottonwood. I work in the building (222 Berkeley) and go there at least a couple of time a week. The staff is great, and know me by name. The food is always good and the margaritas are the best in town. It feels like they are throwing a party.

2
★★★★★

I have always had a great time at the Cottonwood. I work in the building (222 Berkeley) and go there at least a couple of time a week. The staff is great, and know me by name. The food is always good and the margaritas are the best in town. It feels like they are throwing a party.

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The creative use of herbs and spices in their cuisine is magnificent! Their Catch of the Day - the other night - Grill Sea Bass - with a mango chipotle sauce with fruit salsa was superb - and their wide variety of top quality margaritas is fantastic!

2
★★★★★

The creative use of herbs and spices in their cuisine is magnificent! Their Catch of the Day - the other night - Grill Sea Bass - with a mango chipotle sauce with fruit salsa was superb - and their wide variety of top quality margaritas is fantastic!

Pros: creative cuisine, great margaritas

Cons: sound system

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There's a reason why Cottonwood has been around for a long time, Quality Southwestern food served in a festive but classy atmosphere with great service. I hope it stays around for years to come.

2
★★★★★

There's a reason why Cottonwood has been around for a long time, Quality Southwestern food served in a festive but classy atmosphere with great service. I hope it stays around for years to come.

Pros: Clean

Cons: Loud

 

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