A Hair Better

★★★☆☆

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I made a last minute appointment to have my blonde highlights colored darker. What a mistake! I brought in a picture of Courtney Cox with warm, dark golden, brown hair and left with Courtney Cox??s black hair. I wore a white t-shirt to the appointment and when I got home the front and back were stained brown everywhere my hair had touched the shirt. I still had color in my hair, it took me at least 20 minutes and 7 washes to get the water to run clear. I have had my hair colored from dark to light on numerous occasions but I have never had to wash the color out myself.

I have never made a complaint about my hair after having gotten it colored or cut but this warranted a phone call. I spoke to the owner who was nothing but rude and told me I had to be exaggerating!! Then told me that I shouldn??t have left with my hair wet, like it was my fault. Finally, she promised she??d refund my money, but when the check came it was only to reimburse me for the cost of the shirt because they ??decided I didn??t deserve the refund?!! Have these people ever heard of customer service?!

Also, while I was getting my hair colored my stylist and the receptionist were discussing how there wasn??t enough time allotted for my appointment and how she was now behind schedule.

If you want quality hair care run, don??t walk, from A Hair Better!!

1
★☆☆☆☆

I made a last minute appointment to have my blonde highlights colored darker. What a mistake! I brought in a picture of Courtney Cox with warm, dark golden, brown hair and left with Courtney Cox??s black hair. I wore a white t-shirt to the appointment and when I got home the front and back were stained brown everywhere my hair had touched the shirt. I still had color in my hair, it took me at least 20 minutes and 7 washes to get the water to run clear. I have had my hair colored from dark to light on numerous occasions but I have never had to wash the color out myself.

I have never made a complaint about my hair after having gotten it colored or cut but this warranted a phone call. I spoke to the owner who was nothing but rude and told me I had to be exaggerating!! Then told me that I shouldn??t have left with my hair wet, like it was my fault. Finally, she promised she??d refund my money, but when the check came it was only to reimburse me for the cost of the shirt because they ??decided I didn??t deserve the refund?!! Have these people ever heard of customer service?!

Also, while I was getting my hair colored my stylist and the receptionist were discussing how there wasn??t enough time allotted for my appointment and how she was now behind schedule.

If you want quality hair care run, don??t walk, from A Hair Better!!

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I have been going here since the 4th grade and let's just say I'm over 30. Heidi is wonderful and she knows just what to do. I can go in there and she just know's what I want. All of the women have been there for a long time. I live out of the state now and still come "home" to get my hair done.

5
★★★★★

I have been going here since the 4th grade and let's just say I'm over 30. Heidi is wonderful and she knows just what to do. I can go in there and she just know's what I want. All of the women have been there for a long time. I live out of the state now and still come "home" to get my hair done.

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