Excellent Service and Sales People. What people need to understand is when a product breaks down it is not the fault of the dealer but a Manufacturer error. Doyon's have gone out of their way to accomadate me and my appliance needs. Jay was my salesman, and he was more than qualified. I recommend seeing him for the best knowledge and price. I would definately recommend Doyon's Tv to anyone in need of a TV or appliance.
I just built a new house and purchased all of my kitchen and bath cabinets and appliances from Doyons. Gary Doyon is an excellent kitchen designer with the patience of a saint. We worked on the kitchen design for months and it is now completed and beautiful. I just ordered cabinets for the family room and have gotten the same excellent service and pricing. They will match pricing on appliances and service them as well.
I purchased my stove, dishwasher and microwave from Doyons. I searched for the models I needed ahead of purchasing as well as pricing... Doyon's was able to match prices that I found elsewhere, the difference was not much but considering I was purchasing three appliances thirty dollars goes a long way for us. The salesmen was very knowledgeable about the brands/products they carry. They actually directed me to a product that suited us even better than the model we originally chose which saved us even more. The delivery was reasonable and on time. I have had my products for several months and enjoy them very much. I know that sometimes products are purchased in stores and the buyer blames the store if the product is defective, when in reality the manufacturer needs to be addressed. I have had friends that have had service on their old appliances by Doyons and were very satisfied. Hopefully my appliances will never need service but Doyon's has been great, it does make a difference to shop at a local business, a family owned business. Thanks Doyon's
Although my experience wasn't terrible, they don't go out of their way for repeat business. Among other things, I purchased a built in viking microwave oven and recently we have had trouble with it. Their service calls are always several days out, which tells me that alot of people have had trouble with their merchandise. They make no effort to be accomodating. Thankfully, its just a microwave, but I would hate to be without something like a refrigerator or stove for several days while waiting for their repairmen.
They have a wonderful selection of merchandise, but their customer service is awful. We purchased several items for our new home from them thinking they would be better quality than Home Depot, but we were wrong. Within the first year, we had several problems with our high end range and because it was still under warranty, they tried to blame the problem on us so it would fall outside of the warranty. Not only that, they are also quite rude and bothered when you call or stop by for service. You shop in these types of stores for the service and its just not worth it. I would not reccommend Doyons.