Hesco Appliance Parts

★★★★★
  • 263 Main St

    Stoneham, MA 02180

    Map & Directions
  • 781-438-3800

About Hesco Appliance Parts

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4.6 15
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Hesco always has the parts that I need. They are very quick at getting them to sent out. Kevin is always helpful.

4
★★★★☆

Hesco always has the parts that I need. They are very quick at getting them to sent out. Kevin is always helpful.

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We are so lucky to have Hesco Appliance Parts! They have saved us soooo much money. They helped me with the washer a few months ago and I know we would have replaced our dryer in April if it wasn't for those nice and knowledgeable guys. All we needed was a belt! In addition to their expertise and friendly service they have once again come thru for us with our ice maker. When something goes wrong...don't shop for new appliances just call Hesco in Stoneham!

5
★★★★★

We are so lucky to have Hesco Appliance Parts! They have saved us soooo much money. They helped me with the washer a few months ago and I know we would have replaced our dryer in April if it wasn't for those nice and knowledgeable guys. All we needed was a belt! In addition to their expertise and friendly service they have once again come thru for us with our ice maker. When something goes wrong...don't shop for new appliances just call Hesco in Stoneham!

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I needed a belt for my washer. I spoke with Kevin. He was very nice and had what i needed in stock. I would definitley recomend Hesco to friends and family

5
★★★★★

I needed a belt for my washer. I spoke with Kevin. He was very nice and had what i needed in stock. I would definitley recomend Hesco to friends and family

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Always helpfull and has the best prices. Kevin goes out of his way for his customers on a daily basis

5
★★★★★

Always helpfull and has the best prices. Kevin goes out of his way for his customers on a daily basis

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When ever I need a part they always have it. No matter the brand they always have the right part, it is incredible!!!!!!!! I love those guys and would not go anywhere else. I tell everyone I know Hesco is your one stop shop for appliance parts.

5
★★★★★

When ever I need a part they always have it. No matter the brand they always have the right part, it is incredible!!!!!!!! I love those guys and would not go anywhere else. I tell everyone I know Hesco is your one stop shop for appliance parts.

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I needed a dryer belt for an old model Maytag and I was having trouble finding the exact part and wasn't psyched about the prices I was seeing on similar parts. I sent an inquiry to Hesco and received a reply the same day. They had the part, in stock, at the lowest price I had seen. I received the part the next day, with schematics which made it easy to replace myself. Hesco provided the fastest, friendliest, most comprehensive service I've found in a company in quite a while. They will definitely be my first stop for such needs in the future. Lou Ann B.

5
★★★★★

I needed a dryer belt for an old model Maytag and I was having trouble finding the exact part and wasn't psyched about the prices I was seeing on similar parts. I sent an inquiry to Hesco and received a reply the same day. They had the part, in stock, at the lowest price I had seen. I received the part the next day, with schematics which made it easy to replace myself. Hesco provided the fastest, friendliest, most comprehensive service I've found in a company in quite a while. They will definitely be my first stop for such needs in the future. Lou Ann B.

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1 out of 1 people found this review helpful.

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I needed a replacement part for my Kenmore dryer and wanted to speak to somebody in person and show them the old part to insure I was getting the right part. Kevin reviewed the parts list and diagrams with me in my owners manual to confirm what I needed and spent additional time describing how I can increase the dryers future longevity.

Jim M.

5
★★★★★

I needed a replacement part for my Kenmore dryer and wanted to speak to somebody in person and show them the old part to insure I was getting the right part. Kevin reviewed the parts list and diagrams with me in my owners manual to confirm what I needed and spent additional time describing how I can increase the dryers future longevity.

Jim M.

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1 out of 1 people found this review helpful.

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Before I found HESCO, I had ordered an appliance part from another local parts distributor. They told me it was back-ordered and would take a few weeks. 7 weeks later I still had no part and no answers as to when I'd receive it. Frustrated, I started searching again,and found HESCO. They told me the part was available and I could have it the next day -- and I did!!! AND IT WAS A LOT CHEAPER!! I was so happy to call the other distributor and cancel my order.I have since been back to HESCO with questions and have gotten great answers from Kevin. It's nice to deal with someone who REALLY does now what he's talking about.

4
★★★★☆

Before I found HESCO, I had ordered an appliance part from another local parts distributor. They told me it was back-ordered and would take a few weeks. 7 weeks later I still had no part and no answers as to when I'd receive it. Frustrated, I started searching again,and found HESCO. They told me the part was available and I could have it the next day -- and I did!!! AND IT WAS A LOT CHEAPER!! I was so happy to call the other distributor and cancel my order.I have since been back to HESCO with questions and have gotten great answers from Kevin. It's nice to deal with someone who REALLY does now what he's talking about.

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1 out of 1 people found this review helpful.

.

I have had nothing but pleasant experiences dealing with Hesco, they are fast, accurate, and pleasant to deal with. they always have the parts I need, and if they do not, I will them the next day. Their knowledge of appliance parts is second to none. I highly recommend them.

5
★★★★★

I have had nothing but pleasant experiences dealing with Hesco, they are fast, accurate, and pleasant to deal with. they always have the parts I need, and if they do not, I will them the next day. Their knowledge of appliance parts is second to none. I highly recommend them.

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1 out of 1 people found this review helpful.

.

I needed to get a part for my dishwasher fast due to the fact that I was to leave for Florida in just 2 days and the dishwasher had a leak. I called Sears...none of their centers had the part in either R.I. or MA. Same story from a number of different appliance part stores in the Plymouth, MA area. I truly must have called at least 7 or 8 different local places before moving my search north. When I called Hesco, I told the gentleman on the other end of the line what I needed and guess what...they had it. The person spent a few minutes on the phone with me to be sure that I'd be getting the proper part as I told him I'd be coming from Plymouth and he didn't want me driving all that way for nothing. When I got to the store, the gentleman I spoke with got the part for me and went over it to be sure it was correct. I also mentioned that I needed a couple of wax motors for a Maytag washer which they had as well. The part for the dishwasher was a bit less than I had gotten quotes from other places and the fact that I didn't have to have it shipped to me made it even better. The wax motors were about 50% less than I had seen them online for.All in all, I couldn't be more pleased with my experience at Hesco.

5
★★★★★

I needed to get a part for my dishwasher fast due to the fact that I was to leave for Florida in just 2 days and the dishwasher had a leak. I called Sears...none of their centers had the part in either R.I. or MA. Same story from a number of different appliance part stores in the Plymouth, MA area. I truly must have called at least 7 or 8 different local places before moving my search north. When I called Hesco, I told the gentleman on the other end of the line what I needed and guess what...they had it. The person spent a few minutes on the phone with me to be sure that I'd be getting the proper part as I told him I'd be coming from Plymouth and he didn't want me driving all that way for nothing. When I got to the store, the gentleman I spoke with got the part for me and went over it to be sure it was correct. I also mentioned that I needed a couple of wax motors for a Maytag washer which they had as well. The part for the dishwasher was a bit less than I had gotten quotes from other places and the fact that I didn't have to have it shipped to me made it even better. The wax motors were about 50% less than I had seen them online for.All in all, I couldn't be more pleased with my experience at Hesco.

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1 out of 1 people found this review helpful.

.

i have dealt with many appliance part stores being in property management i have to say Hesco Appliance is by far the best customer service i have received . They always have what i am looking for and stock parts i need that day ,also they can get me hard to find parts that i couldn't find anywhere. Highly recommend Hesco Appliance Parts

5
★★★★★

i have dealt with many appliance part stores being in property management i have to say Hesco Appliance is by far the best customer service i have received . They always have what i am looking for and stock parts i need that day ,also they can get me hard to find parts that i couldn't find anywhere. Highly recommend Hesco Appliance Parts

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1 out of 1 people found this review helpful.

.

Hesco got me the part that I needed fast, at a fair price. After much run around at other stores that do not specialize in appliance parts, I was so relieved to find the experts. The staff was helpful on the phone, and explained their sales policies. I knew what part I needed and I knew it shouldn't cost an arm and a leg, but no one else I called could find it - and assure its authenticity. Thanks to Hesco, I do not need to buy a new stove. It's a plus to do business with a small business - not to mention family run!

5
★★★★★

Hesco got me the part that I needed fast, at a fair price. After much run around at other stores that do not specialize in appliance parts, I was so relieved to find the experts. The staff was helpful on the phone, and explained their sales policies. I knew what part I needed and I knew it shouldn't cost an arm and a leg, but no one else I called could find it - and assure its authenticity. Thanks to Hesco, I do not need to buy a new stove. It's a plus to do business with a small business - not to mention family run!

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1 out of 1 people found this review helpful.

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I was hesitant at first giving them my credit card information knowing that if I had guessed wrong on the part I would be stuck with it, but I was assured that was the problem and the part would be in the next day. Sure enough the part was in promptly at 9:30 AM the next day. They were even so kind as to not run my card until I got there giving me the option of paying for it another way. I can't explain how wonderful the experience I had was and will recommend this compnay to friends and family for all there appliance parts. They have a customer for life with their fast and friendly service.

5
★★★★★

I was hesitant at first giving them my credit card information knowing that if I had guessed wrong on the part I would be stuck with it, but I was assured that was the problem and the part would be in the next day. Sure enough the part was in promptly at 9:30 AM the next day. They were even so kind as to not run my card until I got there giving me the option of paying for it another way. I can't explain how wonderful the experience I had was and will recommend this compnay to friends and family for all there appliance parts. They have a customer for life with their fast and friendly service.

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2 out of 2 people found this review helpful.

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Do NOT place any orders over the phone. They forget to tell you ALL Sales are final!!! They do not even want to hear it is against the law what they are doing. The LAW states they have to make sure at the time of sale ALL Sales are final. They neglected to tell me when I placed the order. I would recommend going to Grey Appliance in Melrose. They are VERY pleasant and have GREAT customer service. UNLIKE Kevin the jerk.

1
★☆☆☆☆

Do NOT place any orders over the phone. They forget to tell you ALL Sales are final!!! They do not even want to hear it is against the law what they are doing. The LAW states they have to make sure at the time of sale ALL Sales are final. They neglected to tell me when I placed the order. I would recommend going to Grey Appliance in Melrose. They are VERY pleasant and have GREAT customer service. UNLIKE Kevin the jerk.

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0 out of 3 people found this review helpful.

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KEVEN AND HIS FRIENDLY AND KNOWLEDGEABLESTAFF ARE GREAT TO WORK WITH AND HAVE ALL THE PARTS WE NEED IT IS A PLEASURE TO WORK WITH THEM PLEASE KEEP UP THE GREAT WORK SINCERELYSTEVEN SAIA

5
★★★★★

KEVEN AND HIS FRIENDLY AND KNOWLEDGEABLESTAFF ARE GREAT TO WORK WITH AND HAVE ALL THE PARTS WE NEED IT IS A PLEASURE TO WORK WITH THEM PLEASE KEEP UP THE GREAT WORK SINCERELYSTEVEN SAIA

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2 out of 2 people found this review helpful.

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