Wendy's

★★☆☆☆
  • 3636 Branch Avenue

    Temple Hills, MD 20748

    Map & Directions
  • 301-423-5227

About Wendy's

Categories
  • Fast Food Restaurants
Details
  • $
  • Carry Out
  • Cheap Eats
  • Family-Friendly Dining
  • Lunch Spot
Hours
M-W 10am-1am, Th-Sa 10am-2am, Su 10am-1am

Food

Food
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2.0 2
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On 23 June 2010, I visited the Wendy??s (store # 5577) at 3636 Branch Ave, Temple Hills, MD, 20748-1230. Before I could order anything the cashiers were making inappropriate actions and comments toward customers. I assumed that they knew the customer, but the gestures and comments were turned toward me. I was surprise and disappointed with the professionalism at this Wendy??s, it was my second time there and the last. I walk out and did not order anything. I realized, I don??t have to spend my money on inadequate service. I am disappointed because of the lack of accountability, the employees did not perform the basic customer courtesies and the service was real horrible. It could be that they do not know any better, however I doubt that. Wendy??s is corporation and has customs, courtesies and high standards. I know they would not act that way if the Corporations?? President were in the restaurant. I believe these employees don??t have the capability to perform at Wendy??s excellence. They have blemished the Wendy??s vision with their personal lives and poor judgment. The customer traveled to get there, with the single purpose to spend money on food. The employee chooses the job, agreed to terms of the job and gets paid to do the job. Customer Service involves the customer and employees in a partnership, with honor and understanding.

1
★☆☆☆☆

On 23 June 2010, I visited the Wendy??s (store # 5577) at 3636 Branch Ave, Temple Hills, MD, 20748-1230. Before I could order anything the cashiers were making inappropriate actions and comments toward customers. I assumed that they knew the customer, but the gestures and comments were turned toward me. I was surprise and disappointed with the professionalism at this Wendy??s, it was my second time there and the last. I walk out and did not order anything. I realized, I don??t have to spend my money on inadequate service. I am disappointed because of the lack of accountability, the employees did not perform the basic customer courtesies and the service was real horrible. It could be that they do not know any better, however I doubt that. Wendy??s is corporation and has customs, courtesies and high standards. I know they would not act that way if the Corporations?? President were in the restaurant. I believe these employees don??t have the capability to perform at Wendy??s excellence. They have blemished the Wendy??s vision with their personal lives and poor judgment. The customer traveled to get there, with the single purpose to spend money on food. The employee chooses the job, agreed to terms of the job and gets paid to do the job. Customer Service involves the customer and employees in a partnership, with honor and understanding.

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I love Wendy's food. Especially the chili. The dollar menu is the best. The main problem I have is with this particular wendy's on branch avenue. They are always running out of chili. The manager needs to order supplies better. Also twice I've gone through the drive thru and the cashier forgot to put an item or 2 in the bag. Besides that it is okay.........Keep the chili stocked!

3
★★★☆☆

I love Wendy's food. Especially the chili. The dollar menu is the best. The main problem I have is with this particular wendy's on branch avenue. They are always running out of chili. The manager needs to order supplies better. Also twice I've gone through the drive thru and the cashier forgot to put an item or 2 in the bag. Besides that it is okay.........Keep the chili stocked!

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