Crazy Horse Steak House-Saloon

★★★★☆
  • 104 Railway Ln

    Hagerstown, MD 21740

    Map & Directions
  • 301-791-2611

About Crazy Horse Steak House-Saloon

Hours
Mon. - Fri. 4pm - 10pm;Sat. - Sun. 12am - 11pm
3.6 5
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My fiance and I wanted to go a "good steakhouse". It was suggested to go to Crazyhorse, so we did and took a coworker with us. We ordered drinks and my fiance ordered a beer. We did ask the waitress to give us a few minutes to order so we could look over the menu. It took her almost 10 minutes to bring the drinks and she forgot the beer. Our friend did not get the drink she ordered and we decided to overlook it. The waitress told us the specials for the night and my fiance and I ordered the crab cake and steak. Even though we were NEVER told the price, we figured it wouldn't be that bad. Boy were we wrong, the meal was almost $30 each. Our friend ordered the chicken and ribs. It took over 35 minutes to get our meals and there were SEVERAL things MISSING or WRONG with our orders. My steak tasted like CHARCOAL!!! It was burnt. We called the restaurant and requested to speak to a manager. My fiance was told that he was talking to the owner. We told him the issues and he PROMISED to get back in touch with us. HE NEVER DID. He apparently doesn't give a damn about the promises he makes!! He only cares about that all mighty dollar he made from us. I will never suggest this place to anyone and as a matter of fact, I have changed several people's minds on going there. Maybe the "Owner" needs to keep that promise and call us back to rectify the issue. WORD OF MOUTH GOES A LONG WAY. It can and will tarnish a reputation. Every where and any where that I see that I can place this review, I am going to post it.

1
★☆☆☆☆

My fiance and I wanted to go a "good steakhouse". It was suggested to go to Crazyhorse, so we did and took a coworker with us. We ordered drinks and my fiance ordered a beer. We did ask the waitress to give us a few minutes to order so we could look over the menu. It took her almost 10 minutes to bring the drinks and she forgot the beer. Our friend did not get the drink she ordered and we decided to overlook it. The waitress told us the specials for the night and my fiance and I ordered the crab cake and steak. Even though we were NEVER told the price, we figured it wouldn't be that bad. Boy were we wrong, the meal was almost $30 each. Our friend ordered the chicken and ribs. It took over 35 minutes to get our meals and there were SEVERAL things MISSING or WRONG with our orders. My steak tasted like CHARCOAL!!! It was burnt. We called the restaurant and requested to speak to a manager. My fiance was told that he was talking to the owner. We told him the issues and he PROMISED to get back in touch with us. HE NEVER DID. He apparently doesn't give a damn about the promises he makes!! He only cares about that all mighty dollar he made from us. I will never suggest this place to anyone and as a matter of fact, I have changed several people's minds on going there. Maybe the "Owner" needs to keep that promise and call us back to rectify the issue. WORD OF MOUTH GOES A LONG WAY. It can and will tarnish a reputation. Every where and any where that I see that I can place this review, I am going to post it.

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1 out of 1 people found this review helpful.

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They have great steaks and food. Their atmosphere is fun and they have great drinks. I would recomment to anyone who enjoys steaks. A must try for all.

5
★★★★★

They have great steaks and food. Their atmosphere is fun and they have great drinks. I would recomment to anyone who enjoys steaks. A must try for all.

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Atmosphere is country western. Food is excellent. Peanuts are on the house. Service is friendly. This place is as good as the franchise Texas Roadhouse.

4
★★★★☆

Atmosphere is country western. Food is excellent. Peanuts are on the house. Service is friendly. This place is as good as the franchise Texas Roadhouse.

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The food is reasonable and ok -- not fantastic. The cheese fries are very good as well as the jalepeno poppers. Very, very dark. They give you peanuts for the table upon seating -- shells are thrown on the floor. Casual dress.

3
★★★☆☆

The food is reasonable and ok -- not fantastic. The cheese fries are very good as well as the jalepeno poppers. Very, very dark. They give you peanuts for the table upon seating -- shells are thrown on the floor. Casual dress.

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I love this place for a great atmosphere for steak and ribs. This place has one of the best ribs on the planet. Their prices are reasonable but their food is excellent and worth the price.

5
★★★★★

I love this place for a great atmosphere for steak and ribs. This place has one of the best ribs on the planet. Their prices are reasonable but their food is excellent and worth the price.

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