Renaissance Hair Studio & Day

★★★☆☆
  • 5211 Buckeystown Pike

    Frederick, MD 21704

    Map & Directions
  • 301-682-3313

About Renaissance Hair Studio & Day

Categories
Hours
Tue-Wed 9am-7pm, Fri 9am-7pm, Thu 9am-8pm, Sat 9am-4pm

Personal Services

Personal Services
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I love Renaissance! I've been to every salon and spa in Frederick and this is by far the best!!! I see Kristi Kimmel for my hair. She's been my personal stylist for over 10 years. She's always consistent and makes me feel and look beautiful. I've had waxing done by Natalie and Yvette. Both are fabulous. Kim has given me one of the best pedicures I've ever had. My polish lasted 3 months! I'm so glad that I can count on Renaissance to always make me feel special and my business appreciated. This is the only salon I know of that has customer appreciation and Mother's Day celebrations.

5
★★★★★

I love Renaissance! I've been to every salon and spa in Frederick and this is by far the best!!! I see Kristi Kimmel for my hair. She's been my personal stylist for over 10 years. She's always consistent and makes me feel and look beautiful. I've had waxing done by Natalie and Yvette. Both are fabulous. Kim has given me one of the best pedicures I've ever had. My polish lasted 3 months! I'm so glad that I can count on Renaissance to always make me feel special and my business appreciated. This is the only salon I know of that has customer appreciation and Mother's Day celebrations.

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Would not recommend this place. I went for years and spent good hard earned money for regular salon and spa services...which I might add was very expensive. When your hair is colored a blow-dry isn't included!...I have never been to any other salon that charges such a high price and not include a blow-dry! When the service went down hill the management had an attitude with me when I had a complaint and they were not very apologetic or accommodating. My hair was messed up on more than one occasion, horrible...two times too many for my taste! Run the other way fast toward JC Penney Salon or Daisy's Salon (both in Frederick).

1
★☆☆☆☆

Would not recommend this place. I went for years and spent good hard earned money for regular salon and spa services...which I might add was very expensive. When your hair is colored a blow-dry isn't included!...I have never been to any other salon that charges such a high price and not include a blow-dry! When the service went down hill the management had an attitude with me when I had a complaint and they were not very apologetic or accommodating. My hair was messed up on more than one occasion, horrible...two times too many for my taste! Run the other way fast toward JC Penney Salon or Daisy's Salon (both in Frederick).

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I had HORRIBLE service. I used to go frequently, but they have definitely gone down hill!!! The staff is rude and the spa has become pretty dirty!! I talked to the owners and they were even rude. I also heard the owner yelling curse words. A little inappropriate for the work place, I think!

1
★☆☆☆☆

I had HORRIBLE service. I used to go frequently, but they have definitely gone down hill!!! The staff is rude and the spa has become pretty dirty!! I talked to the owners and they were even rude. I also heard the owner yelling curse words. A little inappropriate for the work place, I think!

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All I can say is that they need to work on their customer service. At no point in time should anyone feel uncomfortable coming to their spa or made to feel like a bother. Some suggestions is smiling at the person that comes to the counter instead of giving them a curious stare. Or maybe going the extra mile and ask them how they are doing??? My goodness do we have to spell it out? One of the ladies that does the waxing had no people skills whatsoever. Even after I reached out asking about additional services, she was short and abrupt, almost irritated that I could be asking. This is her chance to sell....you would think?! Then she did such a terrible job waxing, I have had much better elsewhere!!! I won't be returning to the spa any time soon and definitely would not recommend it. I have had other services there in the past but the one person that I have had a good experience with is out on leave.

1
★☆☆☆☆

All I can say is that they need to work on their customer service. At no point in time should anyone feel uncomfortable coming to their spa or made to feel like a bother. Some suggestions is smiling at the person that comes to the counter instead of giving them a curious stare. Or maybe going the extra mile and ask them how they are doing??? My goodness do we have to spell it out? One of the ladies that does the waxing had no people skills whatsoever. Even after I reached out asking about additional services, she was short and abrupt, almost irritated that I could be asking. This is her chance to sell....you would think?! Then she did such a terrible job waxing, I have had much better elsewhere!!! I won't be returning to the spa any time soon and definitely would not recommend it. I have had other services there in the past but the one person that I have had a good experience with is out on leave.

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It was a shared dream to spend the day being pampered. My girlfriend and I, familiar "spa-ers" had a custom package and we were ready to relax. What a HUGE DISAPPOINTMENT this place was!! One employee actually snapped at us when we inquired about our lunch. "You didn't buy a package." Uh, we bought way more than a package and part of our order was lunch. She huffed and puffed...and later someone else said if we wanted to wait an extra hour between treatments we could have lunch then. What? Sit around waiting for an hour because of poor event coordination on the part of their event coordinator. Can you imagine shelling out almost $400.00 a head and having the staff aggravated with you because they screwed up your package?
We had to leave the spa to go to the salon to get our parrafin hand wax. Imagine crossing the floor, under flourescent lights, in a robe and slippers to have just a parrafin dip. Why could this not occur in the spa...anywhere else...possibly when we were getting facials, or massages. Once again in was the ineptness of the coordinator and the limited thinking of the staff.
Do you remember "Anna Lucia" from LOST? As she is giving me my "deep tissue" facial all I heard about was her, her, her, and that I was her last customer for the day. Yep, as soon as she was finished with me she was done for the day. Done and gone. yep, Gotta go!
The final straw was speaking to the manager about our experience. The compensation was a gift certificate that matched the tip we left (very appropriate for the service providers) - although this place will not be put out no matter how much you are. I hope that the team at least got to keep their tip.
I gave the certificate to my son's girlfriend. (Heck -I'm NEVER going there again) and she said they were rude to her too. I'm not highlighting ANY STARS FOR THIS PLACE. It'll be closing down soon. Go to Daisy's in Frederick. You leave feeling like a queen and if something goes awry, the staff bends over backwards to make it right.
(I have to give them a star so my comment will post - just ignore it!!!)

1
★☆☆☆☆

It was a shared dream to spend the day being pampered. My girlfriend and I, familiar "spa-ers" had a custom package and we were ready to relax. What a HUGE DISAPPOINTMENT this place was!! One employee actually snapped at us when we inquired about our lunch. "You didn't buy a package." Uh, we bought way more than a package and part of our order was lunch. She huffed and puffed...and later someone else said if we wanted to wait an extra hour between treatments we could have lunch then. What? Sit around waiting for an hour because of poor event coordination on the part of their event coordinator. Can you imagine shelling out almost $400.00 a head and having the staff aggravated with you because they screwed up your package?
We had to leave the spa to go to the salon to get our parrafin hand wax. Imagine crossing the floor, under flourescent lights, in a robe and slippers to have just a parrafin dip. Why could this not occur in the spa...anywhere else...possibly when we were getting facials, or massages. Once again in was the ineptness of the coordinator and the limited thinking of the staff.
Do you remember "Anna Lucia" from LOST? As she is giving me my "deep tissue" facial all I heard about was her, her, her, and that I was her last customer for the day. Yep, as soon as she was finished with me she was done for the day. Done and gone. yep, Gotta go!
The final straw was speaking to the manager about our experience. The compensation was a gift certificate that matched the tip we left (very appropriate for the service providers) - although this place will not be put out no matter how much you are. I hope that the team at least got to keep their tip.
I gave the certificate to my son's girlfriend. (Heck -I'm NEVER going there again) and she said they were rude to her too. I'm not highlighting ANY STARS FOR THIS PLACE. It'll be closing down soon. Go to Daisy's in Frederick. You leave feeling like a queen and if something goes awry, the staff bends over backwards to make it right.
(I have to give them a star so my comment will post - just ignore it!!!)

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1 out of 2 people found this review helpful.

.

Excellent service, clean, well maintained, staff are always polite and friendly. I've been getting my hair done by Brian for about 4.5 years now and he always does an excellent job. It is always a rejunvenating experience.
The prices is about right for the types of services and the level of experience and expertise of the staff.
Several co-workers go there as well and have always spoken highly of the services.

5
★★★★★

Excellent service, clean, well maintained, staff are always polite and friendly. I've been getting my hair done by Brian for about 4.5 years now and he always does an excellent job. It is always a rejunvenating experience.
The prices is about right for the types of services and the level of experience and expertise of the staff.
Several co-workers go there as well and have always spoken highly of the services.

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.

Very nice salon with great service. Greeted immediately upon walking into the salon and offered water with lemon. I've had many services at this salon including massage, facial, hair cut, color, makeup application, pedicure and manicure. Rob, senior stylist is my personal favorite. Highly recommend though slightly pricey.

4
★★★★☆

Very nice salon with great service. Greeted immediately upon walking into the salon and offered water with lemon. I've had many services at this salon including massage, facial, hair cut, color, makeup application, pedicure and manicure. Rob, senior stylist is my personal favorite. Highly recommend though slightly pricey.

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.

I have my hair cut on a regular basis here. I always leave very happy. I have also had manicure and pedicures done here. They are a tab more expensive than some salons but you get what you pay for. Their pedicure is the best I have every had. It is very clean and the staff are very attentive

5
★★★★★

I have my hair cut on a regular basis here. I always leave very happy. I have also had manicure and pedicures done here. They are a tab more expensive than some salons but you get what you pay for. Their pedicure is the best I have every had. It is very clean and the staff are very attentive

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.

I received a gift certificate from a friend for a half-day spa service; including massage, lunch and manicure/pedicure. The treatment was outstanding and facility was very nice. The pedicure was excellent....haven't had feet that smooth since 2nd grade. A good way to spend a relaxing Saturday.

PROS: clean, friendily, relaxing
CONS: policy says no children and there was a child in the relaxation room

4
★★★★☆

I received a gift certificate from a friend for a half-day spa service; including massage, lunch and manicure/pedicure. The treatment was outstanding and facility was very nice. The pedicure was excellent....haven't had feet that smooth since 2nd grade. A good way to spend a relaxing Saturday.

PROS: clean, friendily, relaxing
CONS: policy says no children and there was a child in the relaxation room

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.

Renaissance salon offers almost every salon and spa treatment imagineable, from hair cuts to waxing to deep tissue massage. The entire staff is very helpful and friendly. Although it is important to book a procedure in advance, there is a lot of flexibility in a lot of the technicians schedules so it's easy to be 'squeezed in' if you wait too long before scheduling something.

4
★★★★☆

Renaissance salon offers almost every salon and spa treatment imagineable, from hair cuts to waxing to deep tissue massage. The entire staff is very helpful and friendly. Although it is important to book a procedure in advance, there is a lot of flexibility in a lot of the technicians schedules so it's easy to be 'squeezed in' if you wait too long before scheduling something.

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.

this salon offers a lot of services and have good quality staff. they are all very friendly and the salon is extremely well kept. the prices are a little high but this place is so nice that it is worth every penny. highly recommend!

5
★★★★★

this salon offers a lot of services and have good quality staff. they are all very friendly and the salon is extremely well kept. the prices are a little high but this place is so nice that it is worth every penny. highly recommend!

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.

I had my hair done here in an updo for a wedding. It was absolutely amazing. It was done in 15 minutes and I loved it. (I normally hate my hair up.) They were also treated the bride very well. We had a great time there! It was a little pricey, but well worth it. They also have a whole jost of ther salon services they provide.

PROS: great job
CONS: very expensive

4
★★★★☆

I had my hair done here in an updo for a wedding. It was absolutely amazing. It was done in 15 minutes and I loved it. (I normally hate my hair up.) They were also treated the bride very well. We had a great time there! It was a little pricey, but well worth it. They also have a whole jost of ther salon services they provide.

PROS: great job
CONS: very expensive

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.

This is a wonderful place to have your hair done or a spa treatment or a pampering. I started going to Cass to have my hair done and she is attentive and very skilled, she even knows how to cut my two little ones hair also, for an upscale beauty salon that was wonderful! The prices are about on par with the other high end salons in the area, but the atmosphere is delightful! Try it!

4
★★★★☆

This is a wonderful place to have your hair done or a spa treatment or a pampering. I started going to Cass to have my hair done and she is attentive and very skilled, she even knows how to cut my two little ones hair also, for an upscale beauty salon that was wonderful! The prices are about on par with the other high end salons in the area, but the atmosphere is delightful! Try it!

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