Emmitsburg Antique Mall

★★★★☆
  • 1 Chesapeake Ave

    Emmitsburg, MD 21727

    Map & Directions
  • 301-447-6471

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In reference to the bad review I just saw about a moldy doll, why would anyone try to return something that already know can't be returned? I shop at this antique mall all the time and have always been treated very well by the staff. The fact the customer says she has spents lots of money in years past speaks volumes about how nice this mall is. There are some people that complain about anything.

5
★★★★★

In reference to the bad review I just saw about a moldy doll, why would anyone try to return something that already know can't be returned? I shop at this antique mall all the time and have always been treated very well by the staff. The fact the customer says she has spents lots of money in years past speaks volumes about how nice this mall is. There are some people that complain about anything.

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After spending hundreds of dollars over the years at the Emmitsburg Antique Mall, I can safely say that I will never go there again! I purchased an American Girl Doll there recently for $48. It appeared to be in excellent condition, and had never been taken out of its box. This was to a gift for my grand-daughter. Once home, I opened the box and detected a very strong mold smell. I tried airing it out for 2 days, but to no avail. Aware of the mall's "all sales final" policy, I decided to call anyway on the off chance I could return the doll. I spoke with the manager, Debby, telling her of the strong mold odor, and without hesitation she told me that I could return the doll. She said, "You have my word". I thanked her and said that I would be there the next day with the doll. The mall is 30 miles from my home. Once there I was greeted by a sales person, and I asked for Debby. She said, "Oh you're the one with the doll". She opened up the box and took it into what I assume was Debby's office. They both came out and said that they didn't see any mold on the doll. I told her that the doll smelled moldy. They both said they didn't smell any mold, and Debby insisted that I had said that there was mold on the doll when I called which was completely untrue. She went back on her word and refused to take back the doll. BAD BUSINESS. Well, they've lost our business. If you're looking for a reputable antique mall, visit Antique Crossroads at Beaver Creek!

1
★☆☆☆☆

After spending hundreds of dollars over the years at the Emmitsburg Antique Mall, I can safely say that I will never go there again! I purchased an American Girl Doll there recently for $48. It appeared to be in excellent condition, and had never been taken out of its box. This was to a gift for my grand-daughter. Once home, I opened the box and detected a very strong mold smell. I tried airing it out for 2 days, but to no avail. Aware of the mall's "all sales final" policy, I decided to call anyway on the off chance I could return the doll. I spoke with the manager, Debby, telling her of the strong mold odor, and without hesitation she told me that I could return the doll. She said, "You have my word". I thanked her and said that I would be there the next day with the doll. The mall is 30 miles from my home. Once there I was greeted by a sales person, and I asked for Debby. She said, "Oh you're the one with the doll". She opened up the box and took it into what I assume was Debby's office. They both came out and said that they didn't see any mold on the doll. I told her that the doll smelled moldy. They both said they didn't smell any mold, and Debby insisted that I had said that there was mold on the doll when I called which was completely untrue. She went back on her word and refused to take back the doll. BAD BUSINESS. Well, they've lost our business. If you're looking for a reputable antique mall, visit Antique Crossroads at Beaver Creek!

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Great Antique Mall. We have found many treasures at Emmitsburg Antique Mall over the years. Great People to deal with. Many Vendors run regular discount sales and many have discounts if you ask at the front desk. Emmitsburg is a great small town and with the nearby Grotto Our Lady of Lourdes , Catoctin National Park and Thurmont Restaurants Cozy Inn and Mountain Gate Restaurant you can make a full day of it.

5
★★★★★

Great Antique Mall. We have found many treasures at Emmitsburg Antique Mall over the years. Great People to deal with. Many Vendors run regular discount sales and many have discounts if you ask at the front desk. Emmitsburg is a great small town and with the nearby Grotto Our Lady of Lourdes , Catoctin National Park and Thurmont Restaurants Cozy Inn and Mountain Gate Restaurant you can make a full day of it.

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