Midas

★★★☆☆
  • 4725 Cheltenham Dr

    Bethesda, MD 20814

    Map & Directions
  • 301-913-0228

Automotive

Automotive
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I've been a customer here before but was not happy with the service. I received a postcard that said new management and figured I'd give them another try. I was happily surprised to find that it was a totally different experience than before. Rick and James were awesome, very polite, friendly and honest guys who made me feel like they truly cared about me and my car not how much money I had in my pocket.

5
★★★★★

I've been a customer here before but was not happy with the service. I received a postcard that said new management and figured I'd give them another try. I was happily surprised to find that it was a totally different experience than before. Rick and James were awesome, very polite, friendly and honest guys who made me feel like they truly cared about me and my car not how much money I had in my pocket.

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I made the mistake to trust Midas Bethesda MD with replacing the alternator of my Toyota for $950 to find out later that Toyota itself would have replaced it for $550. I don't recommend Midas Bethesda because of their overpriced service.

2
★★☆☆☆

I made the mistake to trust Midas Bethesda MD with replacing the alternator of my Toyota for $950 to find out later that Toyota itself would have replaced it for $550. I don't recommend Midas Bethesda because of their overpriced service.

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I took my vehicle to this shop for a brake job. They seemed friendly and helpful, tried to "sell" me on a few extras, but repair shops will often do that. The problems started when they "finished" the job--there was new noise that wasn't there before, and when I returned they told me I just needed to regrind the rotors to fix the new noise. After this didn't work, I finally went to the dealership where they showed me the pads that had been installed. This Midas shop had charged me for the expensive brake pads my vehicle requires, but installed cheap rebuilt ones that didn't fit the calipers-the part that holds the brake pads on. They tried to cover this up by removing part of the calipers and leaving them off so that the pads would "kind of fit". I had to pay the dealership not only to replace the pads but to replace the parts that Midas had taken out of my car. I would not take your vehicle here--they endangered my life and the life of anyone that rode with me by sending me out on the road with missing brake parts that had been intentionally removed.

1
★☆☆☆☆

I took my vehicle to this shop for a brake job. They seemed friendly and helpful, tried to "sell" me on a few extras, but repair shops will often do that. The problems started when they "finished" the job--there was new noise that wasn't there before, and when I returned they told me I just needed to regrind the rotors to fix the new noise. After this didn't work, I finally went to the dealership where they showed me the pads that had been installed. This Midas shop had charged me for the expensive brake pads my vehicle requires, but installed cheap rebuilt ones that didn't fit the calipers-the part that holds the brake pads on. They tried to cover this up by removing part of the calipers and leaving them off so that the pads would "kind of fit". I had to pay the dealership not only to replace the pads but to replace the parts that Midas had taken out of my car. I would not take your vehicle here--they endangered my life and the life of anyone that rode with me by sending me out on the road with missing brake parts that had been intentionally removed.

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