Charles A. Klein & Sons, Inc.

★★★☆☆
  • 5220 Klee Mill Rd S

    Sykesville, MD 21784

    Map & Directions
  • 410-549-6960

About Charles A. Klein & Sons, Inc.

Hours
Mon - Fri, 7:30am - 4pm; Sat, Sun, closed

Home Construction & Remodeling

Home Construction & Remodeling
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Terrible service. Scheduled appointment and the technician was supposed to arrive by noon, however he didn't show up until 6:20 pm...noone bothered to call me and let me know he would be so late either. This happened for BOTH appointments. Would not recommend.

1
★☆☆☆☆

Terrible service. Scheduled appointment and the technician was supposed to arrive by noon, however he didn't show up until 6:20 pm...noone bothered to call me and let me know he would be so late either. This happened for BOTH appointments. Would not recommend.

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Terrible service. Scheduled appointment and the technician was supposed to arrive by noon, however he didn't show up until 6:20 pm...noone bothered to call me and let me know he would be so late either. Would not recommend.

3
★★★★★

Terrible service. Scheduled appointment and the technician was supposed to arrive by noon, however he didn't show up until 6:20 pm...noone bothered to call me and let me know he would be so late either. Would not recommend.

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Live in the Fairwood community in PG county, house was built by Nu- Homes and Charles A Klein & Sons did the heating and air conditioning work. Our upstairs heating never seemed to keep the house warm in the winter, so this year I called a service to check on the unit and found out that the electric heat package was never installed. Charles A. Klein and Sons came out and confirmed the unit was never installed and stated they would replace it. I will report how it turns out. Unit should have been installed correctly, test and upstairs balanced before we moved in.

1
★☆☆☆☆

Live in the Fairwood community in PG county, house was built by Nu- Homes and Charles A Klein & Sons did the heating and air conditioning work. Our upstairs heating never seemed to keep the house warm in the winter, so this year I called a service to check on the unit and found out that the electric heat package was never installed. Charles A. Klein and Sons came out and confirmed the unit was never installed and stated they would replace it. I will report how it turns out. Unit should have been installed correctly, test and upstairs balanced before we moved in.

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.

I bought a house 10 years ago, that Charles A Klein did the installation of the plumbing and heating. This year I decided to install a new heating and cooling system. Klein's gave me a good price and their service was excellent. The tech who did the work showed me everything I needed to know regarding the new system. It has been running perfectly since they did the work

2
★★★★★

I bought a house 10 years ago, that Charles A Klein did the installation of the plumbing and heating. This year I decided to install a new heating and cooling system. Klein's gave me a good price and their service was excellent. The tech who did the work showed me everything I needed to know regarding the new system. It has been running perfectly since they did the work

Pros: Quality Service

Cons: None that I have experienced

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I used this company to do my entire home. They were good on this end. Something went wrong and I needed warranty service - awful! Good when get payment, terrible otherwise. I was ignored, then made to wait an entire day for a technician who never showed up, and finally when they agreed to see me "on their day off" after numerous phone calls they expected me to be endlessly grateful. Avoid this company, they are inconsiderate and unprofessional and obviously could care less about their clients.

1
★☆☆☆☆

I used this company to do my entire home. They were good on this end. Something went wrong and I needed warranty service - awful! Good when get payment, terrible otherwise. I was ignored, then made to wait an entire day for a technician who never showed up, and finally when they agreed to see me "on their day off" after numerous phone calls they expected me to be endlessly grateful. Avoid this company, they are inconsiderate and unprofessional and obviously could care less about their clients.

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The owners and there family members who work for this company are ignorant, arrogant people who care nothing for there employees or there employees families all they care about is the almighty dollar. you bust your hump for them and they still treat you like dirt ! heaven forbid that you have a family emergency or anything along those lines they threaten to put you on probation or to cut you to part time if you miss time because of it. they also threaten to take everything out of your pay check even if it is there fault I warn you now unless you are single and have no dependents don't work for them! let me tell you about the how well they treat people they had an employee's who was diagnosed with cancer and he missed time to get treatment do you know that they threatened him because of him missing time then after that they fired him for missing to much time even though they were well aware of his condition !!

1
★☆☆☆☆

The owners and there family members who work for this company are ignorant, arrogant people who care nothing for there employees or there employees families all they care about is the almighty dollar. you bust your hump for them and they still treat you like dirt ! heaven forbid that you have a family emergency or anything along those lines they threaten to put you on probation or to cut you to part time if you miss time because of it. they also threaten to take everything out of your pay check even if it is there fault I warn you now unless you are single and have no dependents don't work for them! let me tell you about the how well they treat people they had an employee's who was diagnosed with cancer and he missed time to get treatment do you know that they threatened him because of him missing time then after that they fired him for missing to much time even though they were well aware of his condition !!

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If I didn't have to deal with these guys I wouldn't but my builder has ties to them. They don't do a good job especially the first time. The office people are pretty rude, especially the owner. It's like they don't want your business. They also start the meter when their guy leaves the office. Well for all I know he could be at the local donut shop hanging out. If you can avoid this company do so because there are better places who will take better care of your needs.

3
★★★☆☆

If I didn't have to deal with these guys I wouldn't but my builder has ties to them. They don't do a good job especially the first time. The office people are pretty rude, especially the owner. It's like they don't want your business. They also start the meter when their guy leaves the office. Well for all I know he could be at the local donut shop hanging out. If you can avoid this company do so because there are better places who will take better care of your needs.

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