Animal Exchange

★★★☆☆
  • 605 Hungerford Dr

    Rockville, MD 20850

    Map & Directions
  • 301-424-7387

About Animal Exchange

Hours
Sun, 11am - 3pm; Mon, Thur, 10am - 8pm; Wed, Fri, Sat, 10am - 6pm; Tues, closed
2.8571 7
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I wish there were minus stars as I would give this incessantly rude, unpleasant, intimidating, unfriendly, unprofessional and nasty woman of an owner the worst of possible reviews. If you look this place up on any site you will find copious similar remarks about this woman's complete lack of tact, respect, professionalism and basic common decency. She is a vulgarian of the first order. I will never set foot inside her ill kept, dirty, over-priced and RUDE shop. I imagine she is wealthy and heeps this as a vanity project, because there is no way a woman this antipathetic could stay in business. KEEP A WIDE BERTH! And call PETA on behalf of the cramped and ill kept poor birds that never see the light of day.

1
★☆☆☆☆

I wish there were minus stars as I would give this incessantly rude, unpleasant, intimidating, unfriendly, unprofessional and nasty woman of an owner the worst of possible reviews. If you look this place up on any site you will find copious similar remarks about this woman's complete lack of tact, respect, professionalism and basic common decency. She is a vulgarian of the first order. I will never set foot inside her ill kept, dirty, over-priced and RUDE shop. I imagine she is wealthy and heeps this as a vanity project, because there is no way a woman this antipathetic could stay in business. KEEP A WIDE BERTH! And call PETA on behalf of the cramped and ill kept poor birds that never see the light of day.

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I think I can be called a regular customer since I purchased a small animals for my kids as a birthday gifts. I like this place, staff is very helpful and nice, but I don't know why the owner is unfriendly at all. She is mentoring me what I shouldn't do when I am paying, filling my bag of seeds, but never teaches me what I should do with my animals at all. Looking only if my kids are behaving good...
Like this place only because my kids love it there and they don't see the thing behind.(i am one of the kids(8 years) and i don't like the prices)

3
★★★☆☆

I think I can be called a regular customer since I purchased a small animals for my kids as a birthday gifts. I like this place, staff is very helpful and nice, but I don't know why the owner is unfriendly at all. She is mentoring me what I shouldn't do when I am paying, filling my bag of seeds, but never teaches me what I should do with my animals at all. Looking only if my kids are behaving good...
Like this place only because my kids love it there and they don't see the thing behind.(i am one of the kids(8 years) and i don't like the prices)

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Animal Exchange is the best pet store for birds anywhere in the DC Metro area. Owner Ruth Hanessian has a degree in ornithology and can give advice on every aspect of bird care. She offers classes in parrot-psychology for those having trouble managing their birds. She has the birds' interests at heart and can be abrupt with those who do not. Many who come in don't seem to have thought about what owning a parrot entails-- they've just seen a cool talking bird on TV. However, if you really want a bird and are willing to pout in the time and effort to learn how best to care for it, Animal Exhcnage is your place!

5
★★★★★

Animal Exchange is the best pet store for birds anywhere in the DC Metro area. Owner Ruth Hanessian has a degree in ornithology and can give advice on every aspect of bird care. She offers classes in parrot-psychology for those having trouble managing their birds. She has the birds' interests at heart and can be abrupt with those who do not. Many who come in don't seem to have thought about what owning a parrot entails-- they've just seen a cool talking bird on TV. However, if you really want a bird and are willing to pout in the time and effort to learn how best to care for it, Animal Exhcnage is your place!

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I was in there today and the guy working there is very rude. He hovers around like you are going to steal from them. I was really prepared to buy a cockitiel, but asked if I could pick him up Friday instead of today because of the holiday. the woman owner said "I'll have to charge you board". She must be joking. You pay for the bird who is there anyway, and then when you ask them to hold the bird for one day charge you boarding fees. forget it I'll go to a breeder and buy my next bird. I will never frequent that place again, the people skills in that establishment suck.

1
★☆☆☆☆

I was in there today and the guy working there is very rude. He hovers around like you are going to steal from them. I was really prepared to buy a cockitiel, but asked if I could pick him up Friday instead of today because of the holiday. the woman owner said "I'll have to charge you board". She must be joking. You pay for the bird who is there anyway, and then when you ask them to hold the bird for one day charge you boarding fees. forget it I'll go to a breeder and buy my next bird. I will never frequent that place again, the people skills in that establishment suck.

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0 out of 1 people found this review helpful.

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The owner of this place has been here forever. She cares very much about pets and belives in adoption and rescue. She does not sell dogs or cats - only small pets, fish, birds. And of couse she sells all the supplies for all pets. Its a little hidden but worth looking for.

5
★★★★★

The owner of this place has been here forever. She cares very much about pets and belives in adoption and rescue. She does not sell dogs or cats - only small pets, fish, birds. And of couse she sells all the supplies for all pets. Its a little hidden but worth looking for.

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0 out of 1 people found this review helpful.

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I wasn't as satisfied with them as i had expected i would be. I went in to purchase a second guinea pig as a companion to one i already owned. The staff hovered and studied me as though they expected me to steal from them. They then talked to me is a manner that showed they felt i was very incapable of caring for any animal i adopted from them, while i had my own perfectly healthy and contented guinea pig in my arms. They also consistently ignored what i said and asked. I found them to be unpleasant and the shop itself was dingy, loud, and crowed. On a lighter note I will admit the guinea pig I adopted from them is very cute and of good temperament. They had a large variety of lovely looking animals and adorable babies. In conclusion I suppose I would like the say, they are skilled at keeping healthy socialized animals, but bear very terrible people skills.

2
★★☆☆☆

I wasn't as satisfied with them as i had expected i would be. I went in to purchase a second guinea pig as a companion to one i already owned. The staff hovered and studied me as though they expected me to steal from them. They then talked to me is a manner that showed they felt i was very incapable of caring for any animal i adopted from them, while i had my own perfectly healthy and contented guinea pig in my arms. They also consistently ignored what i said and asked. I found them to be unpleasant and the shop itself was dingy, loud, and crowed. On a lighter note I will admit the guinea pig I adopted from them is very cute and of good temperament. They had a large variety of lovely looking animals and adorable babies. In conclusion I suppose I would like the say, they are skilled at keeping healthy socialized animals, but bear very terrible people skills.

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1 out of 1 people found this review helpful.

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This is a good place to buy pet supplies for all types of pets. They also sell small mammals that were raised locally. They also offer a variety of bird services such as boarding and clipping. Their prices are also fairly reasonable.

3
★★★☆☆

This is a good place to buy pet supplies for all types of pets. They also sell small mammals that were raised locally. They also offer a variety of bird services such as boarding and clipping. Their prices are also fairly reasonable.

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