Little Bitts Shop

★★★★☆
  • 11244 Triangle Ln

    Silver Spring, MD 20902

    Map & Directions
  • 301-933-2733

About Little Bitts Shop

Hours
Sun-Mon 12pm-5pm, Tue-Thu 10am-6:30pm, Fri-Sat 10am-6pm

Shopping

Shopping
More choices in Silver Spring:
Resultset_next

Paper Store

1803 Wisconsin Ave NW Washington, AR

Resultset_next

Party Mania

4910 Cordell Ave Bethesda, MD

4.1538 13
Hi! Sign in to let us know how Little Bitts Shop was?
Write a Review
.

Came here because I want to give my special someone a cake for her birthday. I got more than what I expected. Great service!

5
★★★★★

Came here because I want to give my special someone a cake for her birthday. I got more than what I expected. Great service!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently discovered this store and was very pleased with the experience. Upon hearing it was my first time visiting the store, the sales lady gave me a very detailed tour of the shop. She was very patient and spent well over 30 minutes with me making sure I was familiar with the layout of the store. Since my intial visit, I've returned twice and the customer service remained the same...professional and courteous.

For those that say they wish there were other supply stores, try Stephanie's Sweets in Bel Aire, MD; Kake Kraft Korner in Glen Burnie, MD and Cakes Plus located in laurel, MD. I frequent all of the above mentioned and they have an equally impressive stock of merchandise.

5
★★★★★

I recently discovered this store and was very pleased with the experience. Upon hearing it was my first time visiting the store, the sales lady gave me a very detailed tour of the shop. She was very patient and spent well over 30 minutes with me making sure I was familiar with the layout of the store. Since my intial visit, I've returned twice and the customer service remained the same...professional and courteous.

For those that say they wish there were other supply stores, try Stephanie's Sweets in Bel Aire, MD; Kake Kraft Korner in Glen Burnie, MD and Cakes Plus located in laurel, MD. I frequent all of the above mentioned and they have an equally impressive stock of merchandise.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Well people lets be honest I am going to keep this simple and short. Yes the store has a lot of things and normally you can find what you want. Prices a bit high. Staff really could use some customer service skills. Kids, I have seen some of the ladies being rude to childeren not nice at all. I just go in get what i need and leave. A few of you have suggested that if there were another one in the area they would not go back..well I can say i am in agreement. So little bits, you can decorate cakes now work on your customer services skills.

3
★★★☆☆

Well people lets be honest I am going to keep this simple and short. Yes the store has a lot of things and normally you can find what you want. Prices a bit high. Staff really could use some customer service skills. Kids, I have seen some of the ladies being rude to childeren not nice at all. I just go in get what i need and leave. A few of you have suggested that if there were another one in the area they would not go back..well I can say i am in agreement. So little bits, you can decorate cakes now work on your customer services skills.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've read all the reviews about Little Bitts. First of all, with regard to the people that work there being 'rude' and not helpful and all that, I can say I've been in the store A LOT over the years and never had that experience. The store is SMALL and when it is really crowded and gets hectic in there, it can get a little chaotic around the register, but no one is overtly rude. They're busting ass trying to help everyone who 'wants it NOW!', plus answering the phone that rings off the hook, plus working the register at the same time. I've watched them. I'd be a little frazzled too! as for the store being so "unorganized," - well, if you people want perfect organization, you would lose half the products in the store! It may look like a bomb went off in there sometimes, but I can guarentee you the staff and especially the owners know where every single thing is if you ask them! test me on this one! and as for the one review that complained about the sign that asked for parents to mind their children's behavior - they don't hate kids there! quite the opposite. they love kids. they just don't want them trashing the store because the entire back room looks like a toy store to kids, and when the parents come in and just turn their kids loose, thats where the kids run to. the store is not called Little Bitts-R-Us. that's all. if you like the store, go there! if you don't, go some place else or order online. it's as simple as that! and no, I don't work there. I just know the owners and how hard they work to make that store successful!

5
★★★★★

I've read all the reviews about Little Bitts. First of all, with regard to the people that work there being 'rude' and not helpful and all that, I can say I've been in the store A LOT over the years and never had that experience. The store is SMALL and when it is really crowded and gets hectic in there, it can get a little chaotic around the register, but no one is overtly rude. They're busting ass trying to help everyone who 'wants it NOW!', plus answering the phone that rings off the hook, plus working the register at the same time. I've watched them. I'd be a little frazzled too! as for the store being so "unorganized," - well, if you people want perfect organization, you would lose half the products in the store! It may look like a bomb went off in there sometimes, but I can guarentee you the staff and especially the owners know where every single thing is if you ask them! test me on this one! and as for the one review that complained about the sign that asked for parents to mind their children's behavior - they don't hate kids there! quite the opposite. they love kids. they just don't want them trashing the store because the entire back room looks like a toy store to kids, and when the parents come in and just turn their kids loose, thats where the kids run to. the store is not called Little Bitts-R-Us. that's all. if you like the store, go there! if you don't, go some place else or order online. it's as simple as that! and no, I don't work there. I just know the owners and how hard they work to make that store successful!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I LOVE this store! I live quite a ways from Wheaton and was told Little Bitts is a must go to store. I drove the hour haul anticipating rude staff (from what I was told and read about) but I found the people working there couldn't have been nicer! They were very helpful in answering all my questions and showing me items that fit the theme that I was looking for. The store is packed ceiling to floor with specialty items and everything you could possibly need for baking cakes, cookies, candy melting etc. For the exception of the $50 parking ticket I got when I left the store...it was a great experience!!

5
★★★★★

I LOVE this store! I live quite a ways from Wheaton and was told Little Bitts is a must go to store. I drove the hour haul anticipating rude staff (from what I was told and read about) but I found the people working there couldn't have been nicer! They were very helpful in answering all my questions and showing me items that fit the theme that I was looking for. The store is packed ceiling to floor with specialty items and everything you could possibly need for baking cakes, cookies, candy melting etc. For the exception of the $50 parking ticket I got when I left the store...it was a great experience!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I agree with Pastry Chef E. - If there were more stores in the area with these kinds of supplies, I would NEVER shop here again. The customer service has been consistently terrible. I just called to ask if they had something in stock, and was told that they didn't have time to 'go through my list for me.' I had only asked about one item, and I called ahead because I have been a few times only to find that the item I wanted was out of stock, or had just been purchased earlier that day. I was there once listening to two employees behind the counter talking about how the neighborhood has gone downhill because of all the spanish-speaking people moving in. Another reviewer says that these women are 'broads' and don't pretend to be something they are not, but I sort of prefer that people make an attempt to hide their racism, at least a little.
The other reviewers are correct, the shop is big and filled with a huge variety of supplies. It's great for just wandering the aisles and getting inspired. I just wish the staff thought that basic politeness was a priority.

1
★☆☆☆☆

I agree with Pastry Chef E. - If there were more stores in the area with these kinds of supplies, I would NEVER shop here again. The customer service has been consistently terrible. I just called to ask if they had something in stock, and was told that they didn't have time to 'go through my list for me.' I had only asked about one item, and I called ahead because I have been a few times only to find that the item I wanted was out of stock, or had just been purchased earlier that day. I was there once listening to two employees behind the counter talking about how the neighborhood has gone downhill because of all the spanish-speaking people moving in. Another reviewer says that these women are 'broads' and don't pretend to be something they are not, but I sort of prefer that people make an attempt to hide their racism, at least a little.
The other reviewers are correct, the shop is big and filled with a huge variety of supplies. It's great for just wandering the aisles and getting inspired. I just wish the staff thought that basic politeness was a priority.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am a local Pastry Chef, and appreciate having a supply shop where I can get hard-to-find speciality items for my cakes and desserts. However, I have been very dissapointed with the customer service at Little Bitts. It's apparent that they're aware that they are the only shop of their kind in the area and have treated me with indifference and rudeness on many occasions. I would not advise special ordering anything that you might need by a deadline because they are likely to loose your order and do nothing to rectify the situation! This has happened to me several times. Great for grab-and-go items, but if it's not on the shelf, you are better off ordering online. If there were more businesses of their sort in the area I would never shop here again.

2
★★☆☆☆

I am a local Pastry Chef, and appreciate having a supply shop where I can get hard-to-find speciality items for my cakes and desserts. However, I have been very dissapointed with the customer service at Little Bitts. It's apparent that they're aware that they are the only shop of their kind in the area and have treated me with indifference and rudeness on many occasions. I would not advise special ordering anything that you might need by a deadline because they are likely to loose your order and do nothing to rectify the situation! This has happened to me several times. Great for grab-and-go items, but if it's not on the shelf, you are better off ordering online. If there were more businesses of their sort in the area I would never shop here again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

MY FIRST CHOICE!!! Amazing Customer Service!!! GREAT selection of a wide variety of decorating items. I live in Germany, with the U.S. Military, and they happily ship items to me, always arriving in MINT condition. I really enjoy visiting their store and looking through the myriad of cool items they have, when visiting the U.S. Also, if there's a discontinued Wilton item I'd like, they are likely to have it, or they'll do their best to get it for you! To top it all off, they have GREAT prices!!!!

5
★★★★★

MY FIRST CHOICE!!! Amazing Customer Service!!! GREAT selection of a wide variety of decorating items. I live in Germany, with the U.S. Military, and they happily ship items to me, always arriving in MINT condition. I really enjoy visiting their store and looking through the myriad of cool items they have, when visiting the U.S. Also, if there's a discontinued Wilton item I'd like, they are likely to have it, or they'll do their best to get it for you! To top it all off, they have GREAT prices!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The Little Bitts Shop is a 'boutique' for bakers in a 'mom & pop' environment. There are many specialty items and if you can't find what you are looking for... they get it for you. Little Bitts also ships out of state, which, has been helpful since moving out of the area. They also offer great classes and suggestions for making your baked goods turn out 'professional'.

5
★★★★★

The Little Bitts Shop is a 'boutique' for bakers in a 'mom & pop' environment. There are many specialty items and if you can't find what you are looking for... they get it for you. Little Bitts also ships out of state, which, has been helpful since moving out of the area. They also offer great classes and suggestions for making your baked goods turn out 'professional'.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been patronizing this shop 4ever. I have never had a problem with customer service. These women are broads. They are not trying to be something they are not. They appear to be very comfortable in their skin and they don't put on airs.

The shop is a baker's dream . . .

5
★★★★★

I have been patronizing this shop 4ever. I have never had a problem with customer service. These women are broads. They are not trying to be something they are not. They appear to be very comfortable in their skin and they don't put on airs.

The shop is a baker's dream . . .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The store does have a great variety of items which is why I do go back at times. Some of their prices are a bit high but like I said if you need it they probably will have it. At times some of the sales people are not very friendly at all, but I go in make my purchase and leave ! They may have the edge on cake decorating and supplies, but their customer relations skills need work.

4
★★★★☆

The store does have a great variety of items which is why I do go back at times. Some of their prices are a bit high but like I said if you need it they probably will have it. At times some of the sales people are not very friendly at all, but I go in make my purchase and leave ! They may have the edge on cake decorating and supplies, but their customer relations skills need work.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been going to Little Bits for over 20 years. I haven't found a better place to buy candy making supplies and cake decorating supplies. Their chocolate is top quality. Please don't ever buy Wilton candy melts, they taste terrible compared to quality candy melts.

5
★★★★★

I've been going to Little Bits for over 20 years. I haven't found a better place to buy candy making supplies and cake decorating supplies. Their chocolate is top quality. Please don't ever buy Wilton candy melts, they taste terrible compared to quality candy melts.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Little Bitts has been around for many years because they have all of the basics and a lot of the hard to find cake decorating and candy making supplies on the market. The staff is very friendly and knowledgable. Parking can be a "Little Bit" tricky (pardon the pun)-but it's woth the effort.

4
★★★★☆

Little Bitts has been around for many years because they have all of the basics and a lot of the hard to find cake decorating and candy making supplies on the market. The staff is very friendly and knowledgable. Parking can be a "Little Bit" tricky (pardon the pun)-but it's woth the effort.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Little Bitts Shop, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review