Veterinary Referral Associates

★★★☆☆
  • 500 Perry Pkwy

    Gaithersburg, MD 20877

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Got my dog evaluated today by Dr. Steinberg, the news is bad. Then I see I paid a $66 boarding charge...Really? You would think $130 for a little bit of his time would be enough.

1
★☆☆☆☆

Got my dog evaluated today by Dr. Steinberg, the news is bad. Then I see I paid a $66 boarding charge...Really? You would think $130 for a little bit of his time would be enough.

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Very expensive does not mean the best. They were nice but they took a day to figure out that my vomitting puppy had an obstruction. They first gave her anti-vomitting meds. Then a day and half later she was so full of fluid that she

3
★★★★★

Very expensive does not mean the best. They were nice but they took a day to figure out that my vomitting puppy had an obstruction. They first gave her anti-vomitting meds. Then a day and half later she was so full of fluid that she

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Simply Outstanding!!! Congratulations to Dr Steve Steinberg and the entire staff!! My Brock came in unable to stand or walk and walked out with assistance a few days later. The techs is the ward are wonderful and caring and loving folks!! They took amazing care of my boy!! and you all have my undying gratitude!!
Thank You Thank You Thank You!!!

5
★★★★★

Simply Outstanding!!! Congratulations to Dr Steve Steinberg and the entire staff!! My Brock came in unable to stand or walk and walked out with assistance a few days later. The techs is the ward are wonderful and caring and loving folks!! They took amazing care of my boy!! and you all have my undying gratitude!!
Thank You Thank You Thank You!!!

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VCA Review

I am surprised at the complaints about the cost of the services at VCA. This is a referral hospital, which is like a human going to the Mayo Clinic. The VCA personnel are specialists and like all specialists in modern medicine, they use expensive machines to do their work. If you think a CAT machine is cheap, I suggest you do some online research. You won??t find such equipment at your neighborhood vet office.

Our eleven-year-old Dalmatian, Aimee, had a serious neck problem. That was apparent from the x-rays our regular vet had taken. Dr. Steinberg of VCA looked at the x-rays, did a thorough examination then told me the options. He said surgery was the best choice, he gave me his reasons and he gave me a ballpark figure for the cost. We had been medicating Aimee for two months for her pain and I questioned Dr. Steinberg about continuing with that regimen. He gave me reasons why it would not be a long-term solution. I questioned him about surgery for an eleven-year-old dog and he gave me reasons why it would be a reasonable decision. There never was any pressure to go with this expensive option.

Nobody wants to put a price tag on the health care of their pets. If cost is a factor, one consideration would be pet health insurance. There are several companies with various options.

VCA has visiting hours for pets who have had surgery. We live two hours away in PA so visiting wasn??t an option for us. Dr. Steinberg called us daily to report on Aimee??s condition. When it was time to bring Aimee home, we were promptly advised of that. I questioned whether Aimee should stay in the hospital another day and Dr. Steinberg didn??t see the need for that. This doesn??t sound like a hospital that tries to pad the bill.

When it was time to bring Aimee home, the discharge instructions were thorough. Aimee has steadily improved, once returned to her familiar environment.

We hope to have Aimee for another three years but if it is only another three days, our experience at VCA was worth it. You can??t put a price on a precious companion.

5
★★★★★

VCA Review

I am surprised at the complaints about the cost of the services at VCA. This is a referral hospital, which is like a human going to the Mayo Clinic. The VCA personnel are specialists and like all specialists in modern medicine, they use expensive machines to do their work. If you think a CAT machine is cheap, I suggest you do some online research. You won??t find such equipment at your neighborhood vet office.

Our eleven-year-old Dalmatian, Aimee, had a serious neck problem. That was apparent from the x-rays our regular vet had taken. Dr. Steinberg of VCA looked at the x-rays, did a thorough examination then told me the options. He said surgery was the best choice, he gave me his reasons and he gave me a ballpark figure for the cost. We had been medicating Aimee for two months for her pain and I questioned Dr. Steinberg about continuing with that regimen. He gave me reasons why it would not be a long-term solution. I questioned him about surgery for an eleven-year-old dog and he gave me reasons why it would be a reasonable decision. There never was any pressure to go with this expensive option.

Nobody wants to put a price tag on the health care of their pets. If cost is a factor, one consideration would be pet health insurance. There are several companies with various options.

VCA has visiting hours for pets who have had surgery. We live two hours away in PA so visiting wasn??t an option for us. Dr. Steinberg called us daily to report on Aimee??s condition. When it was time to bring Aimee home, we were promptly advised of that. I questioned whether Aimee should stay in the hospital another day and Dr. Steinberg didn??t see the need for that. This doesn??t sound like a hospital that tries to pad the bill.

When it was time to bring Aimee home, the discharge instructions were thorough. Aimee has steadily improved, once returned to her familiar environment.

We hope to have Aimee for another three years but if it is only another three days, our experience at VCA was worth it. You can??t put a price on a precious companion.

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Although I live closer to an emergency vet service in DC, i have found myelf choosing VCA for all my animals' emergency services and for specialized care.
I first went to VCA 8 yrs ago when my 14 yr old golden was diagnosed with cancer. The treatment he received was first class and the bed side manner of Dr Conway and her assistant made this terrible time in our lives more tolerable
Dr Conway has since become the internist managing our other golden's multiple illnesses and has treated he with such excellent vet care that Lexi just turned 18 last month!
We have used the emergency services for our Chow and for our two cats. Once I drove three hours from the beach to have one of our cats treated at VCA Emergency Care rather than going to a vet hospital one hour away. I truly love my animals and have found the best Vet Hospital in the area
I refer everyone I know to them

5
★★★★★

Although I live closer to an emergency vet service in DC, i have found myelf choosing VCA for all my animals' emergency services and for specialized care.
I first went to VCA 8 yrs ago when my 14 yr old golden was diagnosed with cancer. The treatment he received was first class and the bed side manner of Dr Conway and her assistant made this terrible time in our lives more tolerable
Dr Conway has since become the internist managing our other golden's multiple illnesses and has treated he with such excellent vet care that Lexi just turned 18 last month!
We have used the emergency services for our Chow and for our two cats. Once I drove three hours from the beach to have one of our cats treated at VCA Emergency Care rather than going to a vet hospital one hour away. I truly love my animals and have found the best Vet Hospital in the area
I refer everyone I know to them

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It was an easy thing.... My German shepherd stole some chocolates. Unfortunately it was not the first time, and I did not have any peroxide, and took her there. $ 1,000 later and after an ultrasound (it was chocolate!) , she threw up but they wanted to keep her overnight just to be sure she was going to be allright, saying that she could have heart issues.The vet tech was quite snotty like if I were an idiot when she was talking to me. Just did not like them. DO NOT SIGN ANY PAPER GIVING THEM THE RIGHT TO DO WHATEVER THEY WANT! They take advantage of the fact that you are in distress to charge you whatever they can think of! I did not listen to them, but took her to the Emergency Clinic in Frederick, where I should have gone anyway, and they checked her out, and her heart rate was normal.

1
★☆☆☆☆

It was an easy thing.... My German shepherd stole some chocolates. Unfortunately it was not the first time, and I did not have any peroxide, and took her there. $ 1,000 later and after an ultrasound (it was chocolate!) , she threw up but they wanted to keep her overnight just to be sure she was going to be allright, saying that she could have heart issues.The vet tech was quite snotty like if I were an idiot when she was talking to me. Just did not like them. DO NOT SIGN ANY PAPER GIVING THEM THE RIGHT TO DO WHATEVER THEY WANT! They take advantage of the fact that you are in distress to charge you whatever they can think of! I did not listen to them, but took her to the Emergency Clinic in Frederick, where I should have gone anyway, and they checked her out, and her heart rate was normal.

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1 out of 2 people found this review helpful.

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On our first time at VCA, the ER vet didn't really listen to me resulting in tests (over $2K) that were in hindsight unnecessary. Every time I asked questions, she was rolling her eyes at me and sighing. She eventually recommended a procedure that she pawned off on someone in internal medicine (which turned out to be the best thing). He actually listened to me and redid the ultrasound (free of charge). He concluded the procedure she recommended was unnecessary and would actually do more harm than good. Unfortunately, that was his last day working there I think.

My dog did have surgery that night. Her time in the ICU went okay and she got the level and quality or care you'd expect. Eventually she was moved out of ICU and her care got worse. They were pumping a ridiculous amounts of fluid in her. Every visit her bedding and her fur were soaked with urine. The tech would say things like oh she just keeps knocking her bowl over. Tee-hee. I would have to shower and change clothes after every visit because I was soaked too. Many times I had to clean up by myself or ask for towels/find some myself. I raised the issue with the tech it was never relayed to the vet. The vet wasn't able to reached by the phone. Also, I would take her outside and have to pound on the door for 20+ minutes to be let back in, then wait another 20 min. while the techs gossiped/talked trash about other techs until someone hooked her back up. Most of the time I stayed to make sure they gave her dry bedding. When I put her in the car to leave, she stunk of urine and her fur was stained yellow (you know, from her knocked over water bowl), but she couldn't have a real bath. Awesome.

I took her back in a few days because I thought she might have an UT infection. The vet admitted that they over did it with the fluids and sent me home with a bill for another $500. I had already spent over $8000 on tests & surgery at this point. Something you caused, I voiced concerns with over & over again, and I get the bill? Awesome.

Then there was suture removal time. They missed over a dozen staples that I just removed myself. I had had it at this point.

I had no choice to visit the ER again. They saw that my dog had seen the cardiologist (the one that didn't really find anything significant for a dog her age) on her last visit and they jumped to conclusions that she had advanced heart disease without even examining her. I was thinking here we go again, and they lost my respect and confidence in them instantly, which eventually led to me making the worst decision for my dog. I was incredibly distraught and should have euthanized my dog. I don't feel like they took the time to help me to make the right decision for her when they knew there was no hope. Had they asked me a second time if I really wanted surgery or did a better job explaining and truly making me understand her state of health, I would have changed my mind and done the best thing for my dog. She had major abdominal surgery.

This time though... they released my dog too early because of stress thinking she'd do better at home. At that time, Dr. "I'm blunt..." (yeah, she actually said that to me) knew there was something wrong with her. She had some fluid in her belly that they didn't know if it was internally bleeding or what. Might be nothing. She "didn't have the time to figure it out," "had to go to a mandatory meeting," and was "off the next day" so she sent us home when my dog had no business being released. Basically, I was told to see my regular vet for blood work, suture removal, and was made to feel that they had written her off. I should have headed straight to my regular vet then. They never did call to check on her. Says a lot.

She just got worse over the next. When her regular vet opened the next morning, I immediately took her in. She had a high fever so they gave her antibiotics and fluids. Her fever got better after a few hours, but overall her condition wasn't getting any better. No charge to me, my regular vet did X-rays (out of their own curiosity), and found that her surgery was botched. I was horrified. VCA knew something was wrong and had they done quick X-ray (VCA did an ultrasound so I have my doubts that they didn't know what was really wrong). She must have been in excruciating pain, and they had even instructed to cut out one of her pain meds. I really wish I had seen my real vet sooner. That night, I finally had to euthanize her because she was in no shape to have corrective surgery and fading fast. I'm glad her finally hours were not at VCA and with vets who were kind and caring.

Also, while I was there both times, I witnessed vets making fun of other people pets (and human clients) and listened to the receptionists talk crap about their coworkers (for almost 2 hours straight. Very unprofessional!). It must be as miserable of a place to work as it is to be treated.

1
★☆☆☆☆

On our first time at VCA, the ER vet didn't really listen to me resulting in tests (over $2K) that were in hindsight unnecessary. Every time I asked questions, she was rolling her eyes at me and sighing. She eventually recommended a procedure that she pawned off on someone in internal medicine (which turned out to be the best thing). He actually listened to me and redid the ultrasound (free of charge). He concluded the procedure she recommended was unnecessary and would actually do more harm than good. Unfortunately, that was his last day working there I think.

My dog did have surgery that night. Her time in the ICU went okay and she got the level and quality or care you'd expect. Eventually she was moved out of ICU and her care got worse. They were pumping a ridiculous amounts of fluid in her. Every visit her bedding and her fur were soaked with urine. The tech would say things like oh she just keeps knocking her bowl over. Tee-hee. I would have to shower and change clothes after every visit because I was soaked too. Many times I had to clean up by myself or ask for towels/find some myself. I raised the issue with the tech it was never relayed to the vet. The vet wasn't able to reached by the phone. Also, I would take her outside and have to pound on the door for 20+ minutes to be let back in, then wait another 20 min. while the techs gossiped/talked trash about other techs until someone hooked her back up. Most of the time I stayed to make sure they gave her dry bedding. When I put her in the car to leave, she stunk of urine and her fur was stained yellow (you know, from her knocked over water bowl), but she couldn't have a real bath. Awesome.

I took her back in a few days because I thought she might have an UT infection. The vet admitted that they over did it with the fluids and sent me home with a bill for another $500. I had already spent over $8000 on tests & surgery at this point. Something you caused, I voiced concerns with over & over again, and I get the bill? Awesome.

Then there was suture removal time. They missed over a dozen staples that I just removed myself. I had had it at this point.

I had no choice to visit the ER again. They saw that my dog had seen the cardiologist (the one that didn't really find anything significant for a dog her age) on her last visit and they jumped to conclusions that she had advanced heart disease without even examining her. I was thinking here we go again, and they lost my respect and confidence in them instantly, which eventually led to me making the worst decision for my dog. I was incredibly distraught and should have euthanized my dog. I don't feel like they took the time to help me to make the right decision for her when they knew there was no hope. Had they asked me a second time if I really wanted surgery or did a better job explaining and truly making me understand her state of health, I would have changed my mind and done the best thing for my dog. She had major abdominal surgery.

This time though... they released my dog too early because of stress thinking she'd do better at home. At that time, Dr. "I'm blunt..." (yeah, she actually said that to me) knew there was something wrong with her. She had some fluid in her belly that they didn't know if it was internally bleeding or what. Might be nothing. She "didn't have the time to figure it out," "had to go to a mandatory meeting," and was "off the next day" so she sent us home when my dog had no business being released. Basically, I was told to see my regular vet for blood work, suture removal, and was made to feel that they had written her off. I should have headed straight to my regular vet then. They never did call to check on her. Says a lot.

She just got worse over the next. When her regular vet opened the next morning, I immediately took her in. She had a high fever so they gave her antibiotics and fluids. Her fever got better after a few hours, but overall her condition wasn't getting any better. No charge to me, my regular vet did X-rays (out of their own curiosity), and found that her surgery was botched. I was horrified. VCA knew something was wrong and had they done quick X-ray (VCA did an ultrasound so I have my doubts that they didn't know what was really wrong). She must have been in excruciating pain, and they had even instructed to cut out one of her pain meds. I really wish I had seen my real vet sooner. That night, I finally had to euthanize her because she was in no shape to have corrective surgery and fading fast. I'm glad her finally hours were not at VCA and with vets who were kind and caring.

Also, while I was there both times, I witnessed vets making fun of other people pets (and human clients) and listened to the receptionists talk crap about their coworkers (for almost 2 hours straight. Very unprofessional!). It must be as miserable of a place to work as it is to be treated.

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1 out of 1 people found this review helpful.

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Check the cost before you commit!!!! This is not the only emergency vet care in the area. They are taking advantage of clients in a time of urgency by charging enormous prices and performing extra tests that are very likely unnecessary. VCA should be the last place you visit when there are no other options.

2
★★☆☆☆

Check the cost before you commit!!!! This is not the only emergency vet care in the area. They are taking advantage of clients in a time of urgency by charging enormous prices and performing extra tests that are very likely unnecessary. VCA should be the last place you visit when there are no other options.

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1 out of 2 people found this review helpful.

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First, Dr. Brower, one of the radiologists, is incredible. I highly recommend him. However, I had an experience that I would not want anyone else to go through with one of the other specialists. I fasted my pet for 13 hours. I was going to be 20 - 30 mins. late for a 1.5 hour appt. due to car trouble They said if I was going to be more than 10 mins. late they would not see me. Having been the director of a specialty clinic in a hospital, I am appalled that given the length of the appointment for an evaluation (no procedure), an accommodation would not have been made. I even checked with veterinarian friends who were all shocked that I was told not to keep my appointment. One shook his head in disbelief, another said it was just awful customer service. Suffice it to say, I rescheduled elsewhere. If I treated any of my human patients the way they treated my pet, I would have been called up in front of the director of my hospital and rightly so.

2
★★☆☆☆

First, Dr. Brower, one of the radiologists, is incredible. I highly recommend him. However, I had an experience that I would not want anyone else to go through with one of the other specialists. I fasted my pet for 13 hours. I was going to be 20 - 30 mins. late for a 1.5 hour appt. due to car trouble They said if I was going to be more than 10 mins. late they would not see me. Having been the director of a specialty clinic in a hospital, I am appalled that given the length of the appointment for an evaluation (no procedure), an accommodation would not have been made. I even checked with veterinarian friends who were all shocked that I was told not to keep my appointment. One shook his head in disbelief, another said it was just awful customer service. Suffice it to say, I rescheduled elsewhere. If I treated any of my human patients the way they treated my pet, I would have been called up in front of the director of my hospital and rightly so.

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1 out of 2 people found this review helpful.

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I cannot praise VCA enough for how they have helped my dog.

My golden retriever developed bloat and was dying. I brought her in to VCA at 1am. By 2am she was x-rayed, diagnosed, and in surgery with a specialist. She spent 2 days in the ICU. I don't know what the other reviewer is talking about when she said they were mistreating dogs; perhaps she is just unfamiliar with how dogs respond as they come out of anesthesia after surgery which does sound very pained and awful. I was back in the ICU while my dog was there. They let me sit in her kennel with her for as long as I wanted. They cooked her turkey, offered peanut butter on a stick, and provided all kinds of things to me as I tried to get her eating again. The staff was extremely caring and considerate of me, my dog, and the other owners and dogs there.

The price was expensive, as is to be expected for the kind of treatment she received, and I did not think it was unreasonable. I wouldn't want to go to a discount emergency vet anyway.

I did not hesitate to return there when my dog was bitten months later. Though the injury was minor, they gave us very quick attention. We did not wait more than 5 minutes to be treated. They did not offer any expensive treatments or options; they simply cleaned, clipped, and wrapped her wound and sent us home with pain killers and antibiotics.

If you have an emergency with your pet, you should be confident coming here for help. They are amazing doctors and staff who are caring and competent.

5
★★★★★

I cannot praise VCA enough for how they have helped my dog.

My golden retriever developed bloat and was dying. I brought her in to VCA at 1am. By 2am she was x-rayed, diagnosed, and in surgery with a specialist. She spent 2 days in the ICU. I don't know what the other reviewer is talking about when she said they were mistreating dogs; perhaps she is just unfamiliar with how dogs respond as they come out of anesthesia after surgery which does sound very pained and awful. I was back in the ICU while my dog was there. They let me sit in her kennel with her for as long as I wanted. They cooked her turkey, offered peanut butter on a stick, and provided all kinds of things to me as I tried to get her eating again. The staff was extremely caring and considerate of me, my dog, and the other owners and dogs there.

The price was expensive, as is to be expected for the kind of treatment she received, and I did not think it was unreasonable. I wouldn't want to go to a discount emergency vet anyway.

I did not hesitate to return there when my dog was bitten months later. Though the injury was minor, they gave us very quick attention. We did not wait more than 5 minutes to be treated. They did not offer any expensive treatments or options; they simply cleaned, clipped, and wrapped her wound and sent us home with pain killers and antibiotics.

If you have an emergency with your pet, you should be confident coming here for help. They are amazing doctors and staff who are caring and competent.

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1 out of 2 people found this review helpful.

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I will be forever grateful to VCA for saving Snowflake's life. After initially being diagnosed with Lyme Disease and on antibiotics by her primary vet, my dog developed an extremely high fever several days later. I took her to VCA as an emergency. They admitted her overnight to monitor her. I was a little worried because it would be expensive, but I wanted what was best for her. While she was there, they did an xray of her abdomen because she seemed to be a little bothered when palpated. Nothing I really noticed myself. I thought it was better to be safe than sorry even though it was going to cost more money. It turns out that there was a little something on the xray and after having it read by a radiologist, they suggested that I bring her back in for a repeat xray as well as an ultrasound just to be sure. I thought that the tests would turn out ok because she did not have a fever any more and she was acting like her normal, crazy self. I again thought about the money but knew I would never forgive myself if something happened to her because she didn't have it done. I took her in for both tests and after, the doctor told me that the surgical team was waiting for her and that she needed to have surgery immediately. They had found a mass on her intestines and if it ruptured, the contents of the intestines would leak into her abdominal cavity and she would probably die from the infection. I had to just give them my dog. I was devastated. Later that night, the surgeon called me and said everything went well. He told me that the intestines had already started to rupture and had leaked material into her abdomen. He also told me that without the surgery, she would have been dead within three days. A second mass was found (one had attached to the abdominal wall) and he was pretty sure both were cancer. The biopsy results later confirmed this. After four days in the hospital to ensure the infection was under control, I brought her home. Snowflake has just finished her third round of chemotherapy and is doing exceptionally well. The care she received has been absolutely wonderful. The entire staff has been amazing. There is a team of veterinary specialists, medical residents and technicians who are unbelievably knowledgeable. Yes, I know it is not cheap, but I do not know anyone who has ever thought a vet bill or a human doctor bill has ever reasonable. I still have my Snowflake and it was worth every last penny. Thank you to VCA!

5
★★★★★

I will be forever grateful to VCA for saving Snowflake's life. After initially being diagnosed with Lyme Disease and on antibiotics by her primary vet, my dog developed an extremely high fever several days later. I took her to VCA as an emergency. They admitted her overnight to monitor her. I was a little worried because it would be expensive, but I wanted what was best for her. While she was there, they did an xray of her abdomen because she seemed to be a little bothered when palpated. Nothing I really noticed myself. I thought it was better to be safe than sorry even though it was going to cost more money. It turns out that there was a little something on the xray and after having it read by a radiologist, they suggested that I bring her back in for a repeat xray as well as an ultrasound just to be sure. I thought that the tests would turn out ok because she did not have a fever any more and she was acting like her normal, crazy self. I again thought about the money but knew I would never forgive myself if something happened to her because she didn't have it done. I took her in for both tests and after, the doctor told me that the surgical team was waiting for her and that she needed to have surgery immediately. They had found a mass on her intestines and if it ruptured, the contents of the intestines would leak into her abdominal cavity and she would probably die from the infection. I had to just give them my dog. I was devastated. Later that night, the surgeon called me and said everything went well. He told me that the intestines had already started to rupture and had leaked material into her abdomen. He also told me that without the surgery, she would have been dead within three days. A second mass was found (one had attached to the abdominal wall) and he was pretty sure both were cancer. The biopsy results later confirmed this. After four days in the hospital to ensure the infection was under control, I brought her home. Snowflake has just finished her third round of chemotherapy and is doing exceptionally well. The care she received has been absolutely wonderful. The entire staff has been amazing. There is a team of veterinary specialists, medical residents and technicians who are unbelievably knowledgeable. Yes, I know it is not cheap, but I do not know anyone who has ever thought a vet bill or a human doctor bill has ever reasonable. I still have my Snowflake and it was worth every last penny. Thank you to VCA!

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1 out of 1 people found this review helpful.

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I don't think they are bad as the previous review stated. I do think that they are more interested in running up your bill than just the welfare of the pet, and that's the sad part!

There are at least 2 other similar clinics around DC and they are by far much better.

2
★★☆☆☆

I don't think they are bad as the previous review stated. I do think that they are more interested in running up your bill than just the welfare of the pet, and that's the sad part!

There are at least 2 other similar clinics around DC and they are by far much better.

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2 out of 3 people found this review helpful.

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After waiting over 30 minutes for the vet to come out, even though I was the ONLY person in the entire place, he finally came stumbling out apparent to be high on drugs.He was completly INCOMPETENT! I went into the back area it was a NIGHTMARE..animals CRYING for help..and I overheard them saying completly SICKENING things about the pets. I asked if i could have my dog back and he just handed him to me. I left and he then called my mother numerous times at 5:30am after he had already talked to me..THEY ARE SICK DISTUGSTING PPL DOING EVIL THINGS!!

1
★☆☆☆☆

After waiting over 30 minutes for the vet to come out, even though I was the ONLY person in the entire place, he finally came stumbling out apparent to be high on drugs.He was completly INCOMPETENT! I went into the back area it was a NIGHTMARE..animals CRYING for help..and I overheard them saying completly SICKENING things about the pets. I asked if i could have my dog back and he just handed him to me. I left and he then called my mother numerous times at 5:30am after he had already talked to me..THEY ARE SICK DISTUGSTING PPL DOING EVIL THINGS!!

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1 out of 4 people found this review helpful.

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While I wish that circumstances had not required us to get to know the folks at this VCA, I want to spread the word that sick pets will receive the highest level of care here.

Our dog had a rare cancer which VCA ultimately determined to be inoperable... but they took EVERY avenue to try to help before arriving at that decision. The ultrasound tech stayed past quitting time AND made do with the cardiac ultrasound machine (her usual machine was broken) so that we wouldn't have to come back another day.

The thing that really sold me, though, was the surgeon. I nearly fainted when he GOT DOWN ON THE FLOOR with our dog! That action was simultaneously egoless and selfless.

If our dog's condition had been operable, VCA has 24/7 intensive care services -- a higher level of care than even an emergency clinic can provide. (However, PLEASE remember they are NOT equipped to accept emergencies; intake is NOT open around the clock, just intensive care for existing patients! If you have an emergency please take your pet to the nearest emergency clinic.)

I hope you never have a pet so sick that they need VCA... but if you do, rest assured your pet will get the best care available. And bring your checkbook... the best doesn't come cheap.

http://www.vcavra.com/
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PROS: expertise and caring
CONS: expensive

5
★★★★★

While I wish that circumstances had not required us to get to know the folks at this VCA, I want to spread the word that sick pets will receive the highest level of care here.

Our dog had a rare cancer which VCA ultimately determined to be inoperable... but they took EVERY avenue to try to help before arriving at that decision. The ultrasound tech stayed past quitting time AND made do with the cardiac ultrasound machine (her usual machine was broken) so that we wouldn't have to come back another day.

The thing that really sold me, though, was the surgeon. I nearly fainted when he GOT DOWN ON THE FLOOR with our dog! That action was simultaneously egoless and selfless.

If our dog's condition had been operable, VCA has 24/7 intensive care services -- a higher level of care than even an emergency clinic can provide. (However, PLEASE remember they are NOT equipped to accept emergencies; intake is NOT open around the clock, just intensive care for existing patients! If you have an emergency please take your pet to the nearest emergency clinic.)

I hope you never have a pet so sick that they need VCA... but if you do, rest assured your pet will get the best care available. And bring your checkbook... the best doesn't come cheap.

http://www.vcavra.com/
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PROS: expertise and caring
CONS: expensive

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More about Veterinary Referral Associates

We offer Veterinary Specialty Services including Neurology, Medical and Radiation Oncology, Surgery (Orthopedics and Soft Tissue), Physical Rehabilitation, Ophthalmology, Internal Medicine, Diagnostic Imaging, and 24 Hour Emergency Care.

 

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