Bel Air Alteration Shop

★★★☆☆
  • 302 N Main St 2

    Bel Air, MD 21014

    Map & Directions
  • 410-838-0467

About Bel Air Alteration Shop

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Hours
Mon-Fri 10am-6pm, Sat 10am-2pm

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DO NOT GO HERE!! The seamstress is rude and refuses to quote a price for any work. She said it depends on what she has to do. But, I was (finally) told by a younger woman that it "shouldn't be more than $70" to hem just the bottom of a prom dress (2 layers). Well, it was $140 when I went to pick it up!!! (The dress itself was only $300!) I told her politely that it was a lot more than I expected just for a simple bottom hem, and that other places quoted me (including her helper) much less! She said, "Then, go other place!" (in broken English) When I got the dress home, the hem was choppy-looking. She was rude, and WAY OVERPRICED!! I will never go back again, and I recommend that any girls with prom gowns go elsewhere!!

1
★☆☆☆☆

DO NOT GO HERE!! The seamstress is rude and refuses to quote a price for any work. She said it depends on what she has to do. But, I was (finally) told by a younger woman that it "shouldn't be more than $70" to hem just the bottom of a prom dress (2 layers). Well, it was $140 when I went to pick it up!!! (The dress itself was only $300!) I told her politely that it was a lot more than I expected just for a simple bottom hem, and that other places quoted me (including her helper) much less! She said, "Then, go other place!" (in broken English) When I got the dress home, the hem was choppy-looking. She was rude, and WAY OVERPRICED!! I will never go back again, and I recommend that any girls with prom gowns go elsewhere!!

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Filed a complaint with the Better Business Bureau. I recommend people with the other negative comments on this site do the same. We took my daughter's $400 prom dress to them. They would not give us a ballpark estimate -- all that would be needed was hemming of two layers... no bead-work, zipper removal, or other alterations. With other estimates of $60-$80, we thought it would at least be under $100. When we went to get it they said it would be $180. My daughter left in tears. The top layer was shorter than the bottom layer and it was puckered and flipped out "in an odd way." We left without the dress, and my daughter borrowed a dress from a friend. Two issues at play here: 1) We feel we should have been called before they began if the total was going to be over $100, and 2) the hem was unsatisfactory to us. I know they are only human and can make mistakes...I just wish they would own up to it and make amends for it.

1
★☆☆☆☆

Filed a complaint with the Better Business Bureau. I recommend people with the other negative comments on this site do the same. We took my daughter's $400 prom dress to them. They would not give us a ballpark estimate -- all that would be needed was hemming of two layers... no bead-work, zipper removal, or other alterations. With other estimates of $60-$80, we thought it would at least be under $100. When we went to get it they said it would be $180. My daughter left in tears. The top layer was shorter than the bottom layer and it was puckered and flipped out "in an odd way." We left without the dress, and my daughter borrowed a dress from a friend. Two issues at play here: 1) We feel we should have been called before they began if the total was going to be over $100, and 2) the hem was unsatisfactory to us. I know they are only human and can make mistakes...I just wish they would own up to it and make amends for it.

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HORRIBLE!!
I brought in a dress to be taken in and hemmed. She could not quote me a price because she did not know how much work the dress needed. When I returned to pick up the dress, I waited 15 minute while she finished a conversation with another person about vacation instead of greeting me. She then handed me my dress and charged me $85.00!!! The dress had to be sent out and was done so without my knowledge. There was no communication regarding the process or the price. I was left completely disgusted!

1
★☆☆☆☆

HORRIBLE!!
I brought in a dress to be taken in and hemmed. She could not quote me a price because she did not know how much work the dress needed. When I returned to pick up the dress, I waited 15 minute while she finished a conversation with another person about vacation instead of greeting me. She then handed me my dress and charged me $85.00!!! The dress had to be sent out and was done so without my knowledge. There was no communication regarding the process or the price. I was left completely disgusted!

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1 out of 1 people found this review helpful.

.

Worst service that I have ever received. If I could upload pictures of the work that was done to show everyone how horrible the skill is, I would- go somewhere else! I don't even give this 1 star!!!!

1
★☆☆☆☆

Worst service that I have ever received. If I could upload pictures of the work that was done to show everyone how horrible the skill is, I would- go somewhere else! I don't even give this 1 star!!!!

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I dropped off cushions to be re-covered for a friend of mine's nursery room. The cushions are for a glider/rocking chair. After spending $40 on the material and dropping the material along with the cushions off at the Bel Air Alteration Shop, I was told that they would be completed ASAP- no more than 2 weeks! 3 weeks later I picked them up. They are an absolute mess! The seamstress "didn't see" a rip in the material on one side of the cushion. All of the stiching is visible because the seams are so loose, plus, 2 different colors of thread were used- neither of which match the material! I demanded my $70 back, which was refused by the "owner" who unfortunately, knows nothing about quality work or customer service skills. I have now invested $110 for cushions that look like they were recovered by a student in a home-ec class. All I can say is- GO SOMEWHERE ELSE!!

0
★☆☆☆☆

I dropped off cushions to be re-covered for a friend of mine's nursery room. The cushions are for a glider/rocking chair. After spending $40 on the material and dropping the material along with the cushions off at the Bel Air Alteration Shop, I was told that they would be completed ASAP- no more than 2 weeks! 3 weeks later I picked them up. They are an absolute mess! The seamstress "didn't see" a rip in the material on one side of the cushion. All of the stiching is visible because the seams are so loose, plus, 2 different colors of thread were used- neither of which match the material! I demanded my $70 back, which was refused by the "owner" who unfortunately, knows nothing about quality work or customer service skills. I have now invested $110 for cushions that look like they were recovered by a student in a home-ec class. All I can say is- GO SOMEWHERE ELSE!!

Pros: N/A

Cons: Poor quality, horrible service

.

There is a really really kind lady working there...I took a halloween costume in for my son and she said that I could do the work myself more quickly (we were on a tight deadline) and SHE TOLD ME HOW TO DO IT!!!! This shop earned my future business that day.

5
★★★★★

There is a really really kind lady working there...I took a halloween costume in for my son and she said that I could do the work myself more quickly (we were on a tight deadline) and SHE TOLD ME HOW TO DO IT!!!! This shop earned my future business that day.

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Recently got the bust of a dress enlarged, she was able to add 2 inches! i was very pleased with the final result, she finished it in less then 10 days and the price was reasonable at 30 dollars. I will definitely be back to get some pants fitted.

4
★★★★☆

Recently got the bust of a dress enlarged, she was able to add 2 inches! i was very pleased with the final result, she finished it in less then 10 days and the price was reasonable at 30 dollars. I will definitely be back to get some pants fitted.

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.

Rude. unprofessional. unable to give ballpark price quote. tailoring done OFF-SITE! tries to up sell you into services you don't want or need. very very dissatisfied customer.

2
★★☆☆☆

Rude. unprofessional. unable to give ballpark price quote. tailoring done OFF-SITE! tries to up sell you into services you don't want or need. very very dissatisfied customer.

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1 out of 1 people found this review helpful.

.

Took very little of my time, and was done in two weeks. Price was reasonable. Dress was still a little long on the sides and back with the bustle, but I love how it turned out.

4
★★★★☆

Took very little of my time, and was done in two weeks. Price was reasonable. Dress was still a little long on the sides and back with the bustle, but I love how it turned out.

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Right on Main Street is a great little alterations shop you should not miss. It's a small shop, but do big work. I dropped off a pair off of my dress pants and it only took the seamstress two minutes to mark them up. When I picked the pants up, I was amazed they were the perfect length and so little fuzz. The price was very reasonable and I did not have to pay until they were finished.

4
★★★★☆

Right on Main Street is a great little alterations shop you should not miss. It's a small shop, but do big work. I dropped off a pair off of my dress pants and it only took the seamstress two minutes to mark them up. When I picked the pants up, I was amazed they were the perfect length and so little fuzz. The price was very reasonable and I did not have to pay until they were finished.

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I took five pairs of pants and five pants in here from my work to get hemmed and fitted. The turn around time was two weeks which was quite impressive. The charge was around one hundred dollars for everything and I was thoroughly impressed with the end result. Great place easily accessible form the Harford County Area. The staff is old school and they love to talk.

4
★★★★☆

I took five pairs of pants and five pants in here from my work to get hemmed and fitted. The turn around time was two weeks which was quite impressive. The charge was around one hundred dollars for everything and I was thoroughly impressed with the end result. Great place easily accessible form the Harford County Area. The staff is old school and they love to talk.

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This business is conveniently located in the heart of bel air. the staff is professional and courteous and they do a great job at mending your everyday clothing or altering something for a special occasion. prices are fair and service is quick.

4
★★★★☆

This business is conveniently located in the heart of bel air. the staff is professional and courteous and they do a great job at mending your everyday clothing or altering something for a special occasion. prices are fair and service is quick.

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