Basile's Auto Repair and Service

★★★★★
  • 11804 Coakley CirSte A

    Rockville, MD 20852

    Map & Directions
  • 301-770-8622

About Basile's Auto Repair and Service

Automotive

Automotive
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Mr. Ke, the manager, was great! I called a few days before bringing my '99 Corolla in for service and he gave me a pretty accurate estimate over the phone, $150 for get my vehicle winterized(turned out to be $165 because I needed a new filter). I arrived at 8a.m. Christmas Eve, Mr. Ke even drove me to the subway station, White Flint. Within an hour he called to tell me the exact cost of the winterization, plus the cost of other repairs I'd asked him to look at. All in all, it was $280 for the winterization, new serpentine belt and labor. When I came to pick my car up, I walked from the White Flint station, it was only about a 15 minute walk, but he did state that I could've called him for a ride back, my car only took a couple of hours for completion! James J. Ke is very friendly and very appreciative your business. He's an honest mechanic and I'll definitely be back and would recommend Best Auto to anyone. They're also open on Saturdays! :-)

5
★★★★★

Mr. Ke, the manager, was great! I called a few days before bringing my '99 Corolla in for service and he gave me a pretty accurate estimate over the phone, $150 for get my vehicle winterized(turned out to be $165 because I needed a new filter). I arrived at 8a.m. Christmas Eve, Mr. Ke even drove me to the subway station, White Flint. Within an hour he called to tell me the exact cost of the winterization, plus the cost of other repairs I'd asked him to look at. All in all, it was $280 for the winterization, new serpentine belt and labor. When I came to pick my car up, I walked from the White Flint station, it was only about a 15 minute walk, but he did state that I could've called him for a ride back, my car only took a couple of hours for completion! James J. Ke is very friendly and very appreciative your business. He's an honest mechanic and I'll definitely be back and would recommend Best Auto to anyone. They're also open on Saturdays! :-)

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Outstanding, prompt and economical service. I'm so glad I read other reviews and went to James instead of a chain service place. I was visiting from out of state and needed brakes done just before Christmas. Within two hours of calling him, I was driving again. His price was at least $50 less than a dealer quoted me. James is a rare example of an honest, independent businessman who gets the job done right and treats his customers well. Don't let the appearance of the place deter you. It's basic, but is all that's necessary for excellent service.

5
★★★★★

Outstanding, prompt and economical service. I'm so glad I read other reviews and went to James instead of a chain service place. I was visiting from out of state and needed brakes done just before Christmas. Within two hours of calling him, I was driving again. His price was at least $50 less than a dealer quoted me. James is a rare example of an honest, independent businessman who gets the job done right and treats his customers well. Don't let the appearance of the place deter you. It's basic, but is all that's necessary for excellent service.

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My experience at Best Auto Repair of Rockville was GREAT!!! I always dreaded getting maintenance work on my car. But, after visiting James, the owner, I can't wait until the next time I need service. I needed new brakes. I called to make an appointment, I was seen the same day. He had my car in the garage right away.When it was time for the estimate, James took me to my car, showed me what the problem was, that has never happened to me before. It was great to actually see the problem. And he was so nice to explain everything to me. He gave me the estimate, and changed my brakes within an hour. I was so pleased with my experience there. James provides great service with a great price (no lie)!!! Thank you :)

5
★★★★★

My experience at Best Auto Repair of Rockville was GREAT!!! I always dreaded getting maintenance work on my car. But, after visiting James, the owner, I can't wait until the next time I need service. I needed new brakes. I called to make an appointment, I was seen the same day. He had my car in the garage right away.When it was time for the estimate, James took me to my car, showed me what the problem was, that has never happened to me before. It was great to actually see the problem. And he was so nice to explain everything to me. He gave me the estimate, and changed my brakes within an hour. I was so pleased with my experience there. James provides great service with a great price (no lie)!!! Thank you :)

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I called the shop around 1:40 P.M. to get a quote for Brake replacement & received an excellent price quote. I told the gentlemen over the phone that I'd be right in, but couldn't make it in until around 5:30 P.M. - I didn't think they would be able to service me that late as they close at 6:00 P.M. on Monday. I walked into the establishment & spoke to Jason. I told him that I talked to him over the phone & apologized for being so late. He said No Problem & asked me for my Keys. He lifted the Car on their hydraulic machine, replaced my rear brakes & put air in my tires in approx. 20 minutes. He was very pleasant, professional & saved me hundreds of dollars. Quality work for a fraction of the cost other places were charging.

5
★★★★★

I called the shop around 1:40 P.M. to get a quote for Brake replacement & received an excellent price quote. I told the gentlemen over the phone that I'd be right in, but couldn't make it in until around 5:30 P.M. - I didn't think they would be able to service me that late as they close at 6:00 P.M. on Monday. I walked into the establishment & spoke to Jason. I told him that I talked to him over the phone & apologized for being so late. He said No Problem & asked me for my Keys. He lifted the Car on their hydraulic machine, replaced my rear brakes & put air in my tires in approx. 20 minutes. He was very pleasant, professional & saved me hundreds of dollars. Quality work for a fraction of the cost other places were charging.

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My car was overheating and being new to the area, didn't know where to go for repairs. Another shop that was recommended to me gave me a diagnosis and what I determined to be an expensive estimate. Midas gave an estimate in the same high price range. I found Best Auto when Googling for more local repair shops in the area and due to the good reviews, tried them out.

I found them to be direct, polite and reasonable in their initial estimate (~50% of what the other two shops wanted). They checked out the car, diagnosed the problem quickly (their estimate fee is included in the repair fee if you choose to have them do the fix), then gave me a ride to the metro after I left my car there. They replaced the needed parts in a timely fashion, picked me up from the metro when I came to pick up the car, and I think they charged an honest amount for the work done. Since this repair was recent, I can't vouch for the longevity of their work, but I was told upon paying that they have a 1 year guarantee on their jobs.

Until I find a reason otherwise, I'll be back for future car repairs.

5
★★★★★

My car was overheating and being new to the area, didn't know where to go for repairs. Another shop that was recommended to me gave me a diagnosis and what I determined to be an expensive estimate. Midas gave an estimate in the same high price range. I found Best Auto when Googling for more local repair shops in the area and due to the good reviews, tried them out.

I found them to be direct, polite and reasonable in their initial estimate (~50% of what the other two shops wanted). They checked out the car, diagnosed the problem quickly (their estimate fee is included in the repair fee if you choose to have them do the fix), then gave me a ride to the metro after I left my car there. They replaced the needed parts in a timely fashion, picked me up from the metro when I came to pick up the car, and I think they charged an honest amount for the work done. Since this repair was recent, I can't vouch for the longevity of their work, but I was told upon paying that they have a 1 year guarantee on their jobs.

Until I find a reason otherwise, I'll be back for future car repairs.

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1 out of 1 people found this review helpful.

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I have taken my car to Best Auto for years and have always been satisfied by the service and fair price. The owner is very honest and always gives a good price for the work. The work is very thorough and I have never had any problems. I recommend Best Auto to anyone that wants a reliable and honest repair shop.

5
★★★★★

I have taken my car to Best Auto for years and have always been satisfied by the service and fair price. The owner is very honest and always gives a good price for the work. The work is very thorough and I have never had any problems. I recommend Best Auto to anyone that wants a reliable and honest repair shop.

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I have been using Best Auto for 8 yrs now ever since I moved to to Bethesda. Jason (the owner) has always been an honest and upfront mechanic (which is very hard to find). I started using him when I was unable to pass inspection due to marker and license plate lights I didn't even know existed. He gave me a little bag with all the old light bulbs he had replaced and showed me which ones he did. I have used him to fix my Toyota camry for years (motor mount, CV boots, etc.) and still use him today to fix my Nissan Maxima. I have recommended him to friends and have many who still use him as there go to mechanic for all their cars. My friends parents who are Drs in Bethesda use him for all there cars also. Jason always gives the option of an Original manufacturer part, an aftermarket part,or a reconditioned part. This is the best when you are on a budget or want to go for the best. I would highly recommend him as an honest mechanic.

5
★★★★★

I have been using Best Auto for 8 yrs now ever since I moved to to Bethesda. Jason (the owner) has always been an honest and upfront mechanic (which is very hard to find). I started using him when I was unable to pass inspection due to marker and license plate lights I didn't even know existed. He gave me a little bag with all the old light bulbs he had replaced and showed me which ones he did. I have used him to fix my Toyota camry for years (motor mount, CV boots, etc.) and still use him today to fix my Nissan Maxima. I have recommended him to friends and have many who still use him as there go to mechanic for all their cars. My friends parents who are Drs in Bethesda use him for all there cars also. Jason always gives the option of an Original manufacturer part, an aftermarket part,or a reconditioned part. This is the best when you are on a budget or want to go for the best. I would highly recommend him as an honest mechanic.

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When I first moved to MD I got my MD inspection certified here. I found out about this place through my friend's recommendation. Along with the MD inspection, I had my brakes done. The manager there was the one we talked to directly and he seemed honest and upfront with everything. Everything went smoothly and I would go back if I ever needed anything fixed.

PROS: Competitive prices and honest. Offers MD inspection.
CONS: Nothing.

4
★★★★☆

When I first moved to MD I got my MD inspection certified here. I found out about this place through my friend's recommendation. Along with the MD inspection, I had my brakes done. The manager there was the one we talked to directly and he seemed honest and upfront with everything. Everything went smoothly and I would go back if I ever needed anything fixed.

PROS: Competitive prices and honest. Offers MD inspection.
CONS: Nothing.

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