PETSMART

★★★☆☆
Find all of your pet supplies at your neighborhood PetSmart store.
  • 7663 Arundel Mills Blvd

    Hanover, MD 21076

    Map & Directions

Pets & Animals

Pets & Animals
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On September 15, 2010. I had appointment to get my cat groomed at the Hanover MD location. When I got there the groomer had a family emergency. The groomer said I'll will be back in fifteen minutes. The groomer never came back. I asked one of the co-worker when will she be back? The co-worker had an attitude with me. So, I went to talk to Richard the manger. He compensated for the wait and travel.

2
★★☆☆☆

On September 15, 2010. I had appointment to get my cat groomed at the Hanover MD location. When I got there the groomer had a family emergency. The groomer said I'll will be back in fifteen minutes. The groomer never came back. I asked one of the co-worker when will she be back? The co-worker had an attitude with me. So, I went to talk to Richard the manger. He compensated for the wait and travel.

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Petsmart in Hanover MD love it. I brought my yorkiepoo in and
she looks great!!!! Well groomed,teeth clean, ears and face well groomed. Would reccommend to my friends.I found Angela and Kat most helpful. I have been using this Petsmart for 6 months and would not go any where else.

5
★★★★★

Petsmart in Hanover MD love it. I brought my yorkiepoo in and
she looks great!!!! Well groomed,teeth clean, ears and face well groomed. Would reccommend to my friends.I found Angela and Kat most helpful. I have been using this Petsmart for 6 months and would not go any where else.

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0 out of 1 people found this review helpful.

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I had my two large dogs groomed there a few weeks ago. I purchased the basic package, which was $29 per dog. They did a good job on that. Then I purchased the extra packages fr $15 each dog. That was supposed to include teeth brushing, cologne spray, and a bandanna on each dog. When I picked them up, they did none of it. Their teeth still had 'bits' all over them. Not good enough for $90.

The groomer that had my dogs was extremely rude about the whole situation. I ended up getting my money back, and I would NEVER go back.

1
★☆☆☆☆

I had my two large dogs groomed there a few weeks ago. I purchased the basic package, which was $29 per dog. They did a good job on that. Then I purchased the extra packages fr $15 each dog. That was supposed to include teeth brushing, cologne spray, and a bandanna on each dog. When I picked them up, they did none of it. Their teeth still had 'bits' all over them. Not good enough for $90.

The groomer that had my dogs was extremely rude about the whole situation. I ended up getting my money back, and I would NEVER go back.

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1 out of 1 people found this review helpful.

 

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