Direct Express Auto Tag

★★☆☆☆
  • 22934 Three Notch Rd

    California, MD 20619

    Map & Directions
  • 301-862-5533

About Direct Express Auto Tag

2.2 5
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.

Was in and out with tags in about 10 minutes--on a SATURDAY!
Love this place! They do charge an extra fee, but it was worth it not to have to use a work day and spend my gas money driving to the MVA.

5
★★★★★

Was in and out with tags in about 10 minutes--on a SATURDAY!
Love this place! They do charge an extra fee, but it was worth it not to have to use a work day and spend my gas money driving to the MVA.

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.

check this out they have such horrible business practices

http://consumerist.com/2009/02/direct-express-auto-transport-responds-to-bad-reviews-by-posting-reviewers-personal-information-onli.html

customer service is a misnomer w regards to this crap company

1
★☆☆☆☆

check this out they have such horrible business practices

http://consumerist.com/2009/02/direct-express-auto-transport-responds-to-bad-reviews-by-posting-reviewers-personal-information-onli.html

customer service is a misnomer w regards to this crap company

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0 out of 1 people found this review helpful.

.

The woman at the desk was a grump! Actually, sourpuss is a better way of putting it. She maybe was having a bad day, but still I would have appreciated a "Thank you for your business", or something equivalent. I will no longer conduct my auto/tag business there if that office couldn't care less if they had my business or not.

1
★☆☆☆☆

The woman at the desk was a grump! Actually, sourpuss is a better way of putting it. She maybe was having a bad day, but still I would have appreciated a "Thank you for your business", or something equivalent. I will no longer conduct my auto/tag business there if that office couldn't care less if they had my business or not.

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0 out of 1 people found this review helpful.

.

I really curse the moment I called this crippled and lame company. I never knew until later that it had 4 employees including owner, Mike Rupers, and a sole proprietorship.

I called the company and placed an order to move my car. They said that they would pickup my car in 1-7 days but even after 10 days no body called and my car was never picked up. I was renting a car so I had to pay for an extra 10 days which was an added expense. When I contacted them, the rude customer service said that they would not help since they were just brokers. I am still struggling to get my refund as I am writing this email.

The lesson I learned from this is:
1. Never trust the lame companies like this. No one has time to follow up on these minor issues. There are more important things to do in life.
2. Spend a little more dollars and go with a reputable company. It is a peace of mind.
3. Always investigate how big the company is. The bigger the company, better they are in their words and commitment.

1
★☆☆☆☆

I really curse the moment I called this crippled and lame company. I never knew until later that it had 4 employees including owner, Mike Rupers, and a sole proprietorship.

I called the company and placed an order to move my car. They said that they would pickup my car in 1-7 days but even after 10 days no body called and my car was never picked up. I was renting a car so I had to pay for an extra 10 days which was an added expense. When I contacted them, the rude customer service said that they would not help since they were just brokers. I am still struggling to get my refund as I am writing this email.

The lesson I learned from this is:
1. Never trust the lame companies like this. No one has time to follow up on these minor issues. There are more important things to do in life.
2. Spend a little more dollars and go with a reputable company. It is a peace of mind.
3. Always investigate how big the company is. The bigger the company, better they are in their words and commitment.

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0 out of 1 people found this review helpful.

.

What a convenient business to have. Especially when you forget to pay for your tags and can't make it to the Department of Motor Vehicles.. There are several locations available and the sevice is efficient. The only issue I had was the additional fee of $25 was not mentioned on the phone when I inquired about the service.

3
★★★☆☆

What a convenient business to have. Especially when you forget to pay for your tags and can't make it to the Department of Motor Vehicles.. There are several locations available and the sevice is efficient. The only issue I had was the additional fee of $25 was not mentioned on the phone when I inquired about the service.

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1 out of 1 people found this review helpful.

 

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