Gaithersburg Plumbing

★★☆☆☆
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  • 7851 Airpark Rd 212

    Gaithersburg, MD 20879

    Map & Directions
  • 301-948-8856

About Gaithersburg Plumbing

Details
Hours
Mon 07:30 AM-05:00 PM;Tue 07:30 AM-05:00 PM;Wed 07:30 AM-05:00 PM;Thu 07:30 AM-05:00 PM;Fri 07:30 AM-05:00 PM;Sat 08:00 AM-08:00 PM;Sun 08:00 AM-08:00 PM

Home Construction & Remodeling

Home Construction & Remodeling
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Gaithersburg Plumbing was recommended by WSSC to replace my incoming waterline that is underground under my front lawn. They replaced my incoming water line and also left my front lawn with ruts . They also did not tamper down the dirt in the hole they dug which is still sinking. I was stuck with calling a landscaper to repair the lawn at a cost of $450. The charge from Gaithersburg Plumbing was $2500. They also broke a branch off my front tree. None of this was discussed by the abusers before they left from completing the job. Their contract does note that they are not responsible for any damages done to lawns or landscape.

In my estimation, consumers would be wise to consider any issues that might arise from landscaping before ratifying any contract with Gaithersburg Plumbing.

2
★★☆☆☆

Gaithersburg Plumbing was recommended by WSSC to replace my incoming waterline that is underground under my front lawn. They replaced my incoming water line and also left my front lawn with ruts . They also did not tamper down the dirt in the hole they dug which is still sinking. I was stuck with calling a landscaper to repair the lawn at a cost of $450. The charge from Gaithersburg Plumbing was $2500. They also broke a branch off my front tree. None of this was discussed by the abusers before they left from completing the job. Their contract does note that they are not responsible for any damages done to lawns or landscape.

In my estimation, consumers would be wise to consider any issues that might arise from landscaping before ratifying any contract with Gaithersburg Plumbing.

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Here is what happened in my case (they replaced electric water heater):

1) The plumber dumped still hot water from the 50-gallon heater from the side of my driveway right on the lawn and killed the grass on a patch of about 8 sq. ft. that I need to restore now. He could have easily let the water flow down the long and wide driveway, but instead he killed the grass. I asked him: did you just kill my grass?" He arrogantly said: "No".

2) Before dumping the hot water, he broke off the spout on the bottom instead of connecting the hose and opening the valve on the spout. The old heater is my property and I did not appreciate his breaking it. I could have donated it to someone who could replaced the bad parts and some poor family could still be able to make use of the heater, yet the plumber preferred to break the heater completely.

3) He also did all his welding work on the driveway and did not care about leaving splatters of welding resin and tin on the asphalt. These are quite visible and I cannot wash them away.

4) They took $80 for permit and told me that someone will call me shortly to set up an appointment with the inspector. It has been more than a month mow and nobody seems to be eager to call.

5. The plumber was quite grumpy and impolite. He would not answer questions.

I don?t know how you can rate this kind of service, but I think it is kind of lousy. Yes, the heater is working OK, but I don?t think that this should have come by the price of defaced driveway and ruined lawn. I would not recommend this company and would be quite reluctant using them myself in the future. I know it could have been a non-typical plumber that came to my call, but can they guarantee that the second one would not be as bad? It?s a 50% probability that he will, alteast.

PROS: did the job
CONS: destroyed my property, impolite, messy

1
★☆☆☆☆

Here is what happened in my case (they replaced electric water heater):

1) The plumber dumped still hot water from the 50-gallon heater from the side of my driveway right on the lawn and killed the grass on a patch of about 8 sq. ft. that I need to restore now. He could have easily let the water flow down the long and wide driveway, but instead he killed the grass. I asked him: did you just kill my grass?" He arrogantly said: "No".

2) Before dumping the hot water, he broke off the spout on the bottom instead of connecting the hose and opening the valve on the spout. The old heater is my property and I did not appreciate his breaking it. I could have donated it to someone who could replaced the bad parts and some poor family could still be able to make use of the heater, yet the plumber preferred to break the heater completely.

3) He also did all his welding work on the driveway and did not care about leaving splatters of welding resin and tin on the asphalt. These are quite visible and I cannot wash them away.

4) They took $80 for permit and told me that someone will call me shortly to set up an appointment with the inspector. It has been more than a month mow and nobody seems to be eager to call.

5. The plumber was quite grumpy and impolite. He would not answer questions.

I don?t know how you can rate this kind of service, but I think it is kind of lousy. Yes, the heater is working OK, but I don?t think that this should have come by the price of defaced driveway and ruined lawn. I would not recommend this company and would be quite reluctant using them myself in the future. I know it could have been a non-typical plumber that came to my call, but can they guarantee that the second one would not be as bad? It?s a 50% probability that he will, alteast.

PROS: did the job
CONS: destroyed my property, impolite, messy

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Gaithersburg Plumbing is fast, efficient, and they work very well with the customers needs (even when class action suits are involved). They have reasonable prices and are very dependable.

PROS: Reasonable, efficient
CONS:

4
★★★★☆

Gaithersburg Plumbing is fast, efficient, and they work very well with the customers needs (even when class action suits are involved). They have reasonable prices and are very dependable.

PROS: Reasonable, efficient
CONS:

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