Prince Frederick Ford

★★★★☆
  • 10 Solomon's Island Road

    Prince Frederick, MD 20678

    Map & Directions
  • 410-535-0900

About Prince Frederick Ford

Categories
  • Auto Dealers
Details
  • Ford
  • Lincoln-Mercury
Hours
M-Sa 9am-8pm, Su Closed
Special Offer
Call Today
Emails
  • leads@princefrederickford.com

Automotive

Automotive
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4.25 4
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.

I do not recommend this dealer for Service. I was new in town, and brought my car in to be checked out after hitting a speed bump. When they left a message for me to call them back to hear the diagnosis, I was transferred 6 times and all 6

3
★★★★★

I do not recommend this dealer for Service. I was new in town, and brought my car in to be checked out after hitting a speed bump. When they left a message for me to call them back to hear the diagnosis, I was transferred 6 times and all 6

.

August 2012
I purchased a 2006 F-250 two years ago from Prince Frederick Ford. I purchased this vehicle through Frank Muscolino (Sales Consultant). If you are looking for a pre-owned vehicle I STRONGLY recommend/encourage you to ask for him by name. Frank defines honesty and integrity, with a sense of humor at no additional cost. Frank bent over backwards to find my vehicle and gave it to me at the right price. Frank remembers me by name, and always returns phone calls.
I have been working recently with Richard Hendricks (Service Manager) at Prince Frederick Ford. I will be the first to admit, I??m not an easy customer. I do expect good service and want it done right the first time. In this particular case, my power steering pump broke. Rather than repair the problem and send me on the way, Richard took additional steps to ensure no other damage was done. He explained the situation and found an additional problem with the steering box. From there he replaced all components and called me every step of the way to explain the process. I was really encouraged by his personnel commitment to service and his honesty. I trust his judgment and respect his position. We did not agree in the past on a particular situation but Richard is an honest guy who is consistent. If you have and issue with your vehicle ?? the service department at Prince Frederick Ford can be counted on to make it right.
I have also worked with Bob Badman in the past, and put him right on top of the pyramid. His attention to detail and knowledge is second to none. I had and issue with surface rust and Bob handled it right away. He, along with the other guys mentioned above, made me a Prince Frederick Ford customer.

5
★★★★★

August 2012
I purchased a 2006 F-250 two years ago from Prince Frederick Ford. I purchased this vehicle through Frank Muscolino (Sales Consultant). If you are looking for a pre-owned vehicle I STRONGLY recommend/encourage you to ask for him by name. Frank defines honesty and integrity, with a sense of humor at no additional cost. Frank bent over backwards to find my vehicle and gave it to me at the right price. Frank remembers me by name, and always returns phone calls.
I have been working recently with Richard Hendricks (Service Manager) at Prince Frederick Ford. I will be the first to admit, I??m not an easy customer. I do expect good service and want it done right the first time. In this particular case, my power steering pump broke. Rather than repair the problem and send me on the way, Richard took additional steps to ensure no other damage was done. He explained the situation and found an additional problem with the steering box. From there he replaced all components and called me every step of the way to explain the process. I was really encouraged by his personnel commitment to service and his honesty. I trust his judgment and respect his position. We did not agree in the past on a particular situation but Richard is an honest guy who is consistent. If you have and issue with your vehicle ?? the service department at Prince Frederick Ford can be counted on to make it right.
I have also worked with Bob Badman in the past, and put him right on top of the pyramid. His attention to detail and knowledge is second to none. I had and issue with surface rust and Bob handled it right away. He, along with the other guys mentioned above, made me a Prince Frederick Ford customer.

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.

Pretty sad when someone writes a comment about a business
and will not give there real name...Kind of leads you to believe
that they are not really being honest, huh...Also I have purchased 4 vehicles from PF Ford and cannot be happier...
Even though I live 2 miles from Waldorf Ford..Prince Frederick
is by far the best place to do business...Thanks guys!!!

5
★★★★★

Pretty sad when someone writes a comment about a business
and will not give there real name...Kind of leads you to believe
that they are not really being honest, huh...Also I have purchased 4 vehicles from PF Ford and cannot be happier...
Even though I live 2 miles from Waldorf Ford..Prince Frederick
is by far the best place to do business...Thanks guys!!!

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.

I purchased a vehicle from Prince Frederick Ford and will NEVER do it again. What they did was against the law. They sold me a Ford buy back with out even mentioning that to me. I would have never bought it if i would have know that it was a Ford Buy Back twice. Ever since i have had the vehicle i have had nothing but problems. I have owned the vehicle for about 30 months and the vehicle had been to there shop over 20 time. Since the Vehicle had over 50 thousand miles on it when i bought it Ford will not buy it back again from me. Now I am stuck with a vihicle that does not run and they will not work on it because they say that they can not figure out whats wrong with it. Bla bla bla. Well if they can't figure out whats wrong with the vihicle then theres got to be something they can do about it. Give me somthing that runs and take this one back. right

1
★☆☆☆☆

I purchased a vehicle from Prince Frederick Ford and will NEVER do it again. What they did was against the law. They sold me a Ford buy back with out even mentioning that to me. I would have never bought it if i would have know that it was a Ford Buy Back twice. Ever since i have had the vehicle i have had nothing but problems. I have owned the vehicle for about 30 months and the vehicle had been to there shop over 20 time. Since the Vehicle had over 50 thousand miles on it when i bought it Ford will not buy it back again from me. Now I am stuck with a vihicle that does not run and they will not work on it because they say that they can not figure out whats wrong with it. Bla bla bla. Well if they can't figure out whats wrong with the vihicle then theres got to be something they can do about it. Give me somthing that runs and take this one back. right

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Message from Prince Frederick Ford

Thank you for visiting. As your local Ford dealer in Prince Frederick, we strive to not only meet, but exceed your expectations, each time you visit us. We lave a large selection of new and preowned vehicles in stock. Our factory-trained technicians are ready to help you with everything from routine maintenance to larger repairs. Just give us a call!

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