Best Buy

877-640-9798

7300 Guilford Dr Frederick, MD 21704

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Message from Best Buy

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Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.

Editorial by Citysearch

In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.

Key Points

  • Consumer Electronics
  • Personal Computers & Software
  • Home Appliances

The Inside Scoop

  1. Look Good - Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
  2. The Extras - If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
  3. Know Before You Go - Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.

Editorial and merchant content by Citysearch

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Reviews for Best Buy

Ratings_icons Great customer service

Robyn D. | insider_expert Insider Expert | Rank: 8,024

I have been on a search for a home entertainment system. After visiting several stores, I found exactly what I wanted for the price that I wanted at Best Buy. More than that, the customer service when above and beyond what would be normally expected! They gave me every little detail about the system. Best Buy also offers home installation. (For a nominal fee) Then on another occasion, I was looking for a VERY hard to find CD, several associates helped me find it. From now on, I will be going to Best Buy first! They also have The Geek Squad to help with any computer problems.

PROS: Good Prices, and great customer service
CONS: Can be VERY busy!

Posted 08/09/05 | Report Abuse

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Ratings_icons not my favorite place

Lorri T. | insider_guru Insider Guru | Rank: 1,325

i don't know why, but i always feel like i'm getting the shaft when i shop here. the prices are good if they have what you want in stock. their return policy stinks. it's a good place to go for dvds and games, though. i shop their occasionally.

Posted 07/29/05 | Report Abuse

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