Morgan Gerard Salon & Spa

★★★☆☆
  • 101 Annapolis St

    Annapolis, MD 21401

    Map & Directions
  • 410-263-1812

About Morgan Gerard Salon & Spa

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Hours
Tue, Fri, 9am-5pm; Wed, Thu, 11am-8pm; Sat 8:30am-3pm; Closed Sun
Reservations
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Personal Services

Personal Services
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If you believe in supporting businesses that are run professionally and ethically, then I urge you to stay away from Morgan Gerard Salon.

Yesterday, I learned to my dismay that they fired my stylist, based on lies and misinformation given by the front desk concerning one of my
appointments the previous day. This is disturbing on a number of accounts. 1. They never contacted me, the customer, to find out the whole/real story. (I called the salon upon hearing about this and requested to speak with the owner. He has not returned my call.) 2. The front desk has screwed up my appointments on 3 other occasions (booking me with the wrong person, getting both the date and time wrong for an appointment, and booking me for 3 successive weeks in one month.) 3. I later found out that the front desk has made repeated booking mistakes with another client as well. 4. The way in which the dismissal was handled was unprofessional and just downright humiliating and nasty. It was done in the front of the salon in front of both customers and other stylists with words and tone that were hurtful and humiliating. The owner would not listen to the stylist's side of the story or give her any recourse. 5. My stylist was part of a smaller salon that joined with Morgan Gerard a few months ago. I have come to learn that nearly all of the stylists that came from this other salon have been fired. My stylist was just the next in line. So Morgan Gerard has gained a slew of new clients with no effort of their own, and then has slowly gotten rid of the stylists who brought them.

While a business owner has the right to fire a problem employee, this is not the case with my stylist. The problems that they have laid at her door are solely due to incompetence by the front desk. They are the ones that book the appointments, not the stylists. This whole situation stinks, and to say this is deplorable business practices is an understatement. As I stated in the beginning, if you are someone who believes in businesses who do the right thing, handle their employees professionally and with courtesy and practice good business, then please don't support Morgan Gerard Salon. Please let others know about this situation as well.

1
★☆☆☆☆

If you believe in supporting businesses that are run professionally and ethically, then I urge you to stay away from Morgan Gerard Salon.

Yesterday, I learned to my dismay that they fired my stylist, based on lies and misinformation given by the front desk concerning one of my
appointments the previous day. This is disturbing on a number of accounts. 1. They never contacted me, the customer, to find out the whole/real story. (I called the salon upon hearing about this and requested to speak with the owner. He has not returned my call.) 2. The front desk has screwed up my appointments on 3 other occasions (booking me with the wrong person, getting both the date and time wrong for an appointment, and booking me for 3 successive weeks in one month.) 3. I later found out that the front desk has made repeated booking mistakes with another client as well. 4. The way in which the dismissal was handled was unprofessional and just downright humiliating and nasty. It was done in the front of the salon in front of both customers and other stylists with words and tone that were hurtful and humiliating. The owner would not listen to the stylist's side of the story or give her any recourse. 5. My stylist was part of a smaller salon that joined with Morgan Gerard a few months ago. I have come to learn that nearly all of the stylists that came from this other salon have been fired. My stylist was just the next in line. So Morgan Gerard has gained a slew of new clients with no effort of their own, and then has slowly gotten rid of the stylists who brought them.

While a business owner has the right to fire a problem employee, this is not the case with my stylist. The problems that they have laid at her door are solely due to incompetence by the front desk. They are the ones that book the appointments, not the stylists. This whole situation stinks, and to say this is deplorable business practices is an understatement. As I stated in the beginning, if you are someone who believes in businesses who do the right thing, handle their employees professionally and with courtesy and practice good business, then please don't support Morgan Gerard Salon. Please let others know about this situation as well.

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Best Salon in town! Great Staff and beautiful Salon and Spa! They really take the time to make you feel pampered and welcomed.

Apri is an amazing stylist and really takes the time and effort to make you look you best! She's a great colorist and so knowledgable! She gave me the best haircut ive ever had and it lasted for so long.

If you need your nails done I would highly recommend Stephanie! She's nice and really does a fantastic job on my nails!

5
★★★★★

Best Salon in town! Great Staff and beautiful Salon and Spa! They really take the time to make you feel pampered and welcomed.

Apri is an amazing stylist and really takes the time and effort to make you look you best! She's a great colorist and so knowledgable! She gave me the best haircut ive ever had and it lasted for so long.

If you need your nails done I would highly recommend Stephanie! She's nice and really does a fantastic job on my nails!

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I spent a day being pampered there and loved it. The massage tech was great! The manicure and pedicure were very relaxing. Due to a scheduling mistake, the spa bought me lunch to make up for the delay (a sign of a great business). The facility is very nice, however I would have liked a more spa like atmosphere. There was not a central changing area and a relaxation room like some other spas. The staff was very courteous and I will go there again!

4
★★★★☆

I spent a day being pampered there and loved it. The massage tech was great! The manicure and pedicure were very relaxing. Due to a scheduling mistake, the spa bought me lunch to make up for the delay (a sign of a great business). The facility is very nice, however I would have liked a more spa like atmosphere. There was not a central changing area and a relaxation room like some other spas. The staff was very courteous and I will go there again!

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